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About
HeySpin Casino is an online casino established in 2020. Owned and operated by Aspire Global International Limited on the web address heyspin.com. HeySpin Casino is licensed and regulated by the MGA and UKGC, offering players a safe and secure website to gamble online.
HeySpin Casino Review
Powered and operated by Aspire Global International LTD, HeySpin Casino started operations in 2017. The operator has a licence from the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC), which means you can rest easy knowing the casino adheres to industry standards. With over 500 titles in its lobby, this casino ensures all players have something to explore. You can look forward to everything from live dealer releases to slots and table games. Plus, these games are from top providers, including Evolution, Blueprint Gaming, and Pragmatic Play. In this HeySpin review, we dive deeper into what you can expect, such as payment methods, security, and customer support.
Pros |
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Customer support available 24/7 |
UKGC and MGA licences |
Powered by leading providers |
Cons |
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No phone support |
No mobile app |
How to Sign Up with HeySpin Casino
It’s fast and easy to set up your HeySpin Casino account. The following steps take you through the entire process.
Step 1 | Load the official HeySpin Casino site and click the yellow “Join” button to start the registration process. |
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Step 2 | A pop-up window will appear, with two steps in total to complete. The first step is to provide your email address and username. You also need to create a password. Click “Next” once you’re done. |
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Step 3 | The next step requires you to provide your full name, date of birth, address, and phone number. Check the terms and conditions box and hit the “Open Account” button to complete the registration. |
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Step 4 | The operator may also ask you to complete a KYC check. Meanwhile, you can deposit funds and start playing your favourite online casino games. |
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Game Selection
With 500 casino game titles, it’s not the most packed lobby you’ll come across in the online gambling industry. Nevertheless, HeySpin does well in mixing things up. That means you can look forward to slots, table games, live dealer titles, and instant win games.
Powering these games are a mix of renowned and upcoming providers, such as Spinomenal, Pragmatic Play, Hacksaw Gaming, and Play’n GO. From these names, there’s no doubt about the gameplay quality.
- Slots: This section boasts over 170 releases. Here, you’ll find classic games reminiscent of the one-armed bandits with chilled gameplay. But if you want electric gameplay filled with bonus rounds and immersive graphics, look out for top releases such as Starburst, John Hunter and the Tomb of the Scarab Queen, and Gates of Olympus.
- Progressive jackpots: Interested in big wins? Look no further than the dedicated “Jackpots” section, where you can try over 40 jackpot selections. Some options here include King Kong Cash, Genie Jackpots, and Funky Pharaoh.
- Table games: About 25 table games are available for players interested in something different. You will find a host of roulette, blackjack, poker, and baccarat variants.
- Live dealer games: For an experience that is as close to what you’ll find on a physical floor, switch to the live casino. You’ll find plenty of releases, including variations of live roulette, blackjack, and baccarat from Evolution. Also available in this section are live game shows such as Deal or No Deal, Monopoly Live, and Dream Catcher.
Banking Options
Playing for real money means funding your account. Thankfully, this operator partners with some of the top names in the industry to ensure reliability and security.
- Visa/Mastercard
- eVoucher (CashToCode)
- Paysafecard
- Payz
- Skrill
- Neteller
- MuchBetter
- Jeton
It’s worth noting that the payment methods available can differ depending on your location. The minimum deposit amount for each option is €10 per transaction. Furthermore, there are no fees charged, and you can expect instant transactions.
When it comes to cashing out, players can use more or less the same deposit options. However, the cashout times will vary based on your chosen option. Bank transfers may take up to six business days. The best option is e-wallets, which may take up to two business days.
The operator strives to process all withdrawal requests within 24 hours, which is commendable. However, you must complete the KYC process, as explained in the following section.
Security and Licensing
For any player, security is a top concern when searching for an online casino. HeySpin takes all precautions to ensure players’ data remains safe. One of the ways it does this is by using a 128-bit SSL encryption protocol.
Additionally, the casino boasts a licence from the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). This means the operator adheres to the industry standards, and you can trust it for online gambling.
It doesn’t stop there with security. HeySpin also requires players to complete a KYC procedure in line with AML (Anti-money laundering) regulations. The procedure includes providing government-issued documents to prove your identity.
You also need to prove your address by uploading a utility bill or bank statement. Finally, you must upload proof of your payment method. This can be a screenshot of your e-wallet dashboard or a copy of your card showing the first eight and the last four digits of your card number.
Customer Support
Whether you’re a novice or an experienced player, there’s a good chance you’ll need some sort of help when playing at HeySpin. The good news is there are several options you can use to get help.
First, there’s a dedicated FAQ section where you can find answers to some of the commonly asked questions. This section is quite comprehensive, and there are categories for easy navigation.
If you don’t find a satisfactory answer, launch the live chat, which is available around the clock. This option will allow you to chat with an agent in about two minutes.
Alternatively, you can use the contact form to reach the support team. However, this option may take up to 24 hours to get a reply.
Mobile Compatibility
Unfortunately, HeySpin doesn’t have a dedicated mobile app you can download. However, it’s not all gloom for players on the move. The website is reachable via a smartphone through a web browser, whether you run an Android or iOS device.
Everything on the mobile version is similar to what desktop users experience. That includes accessing payment methods and playing the same game selection.
Conclusion
HeySpin is a solid online gambling platform, regardless of whether you’re a novice or an experienced player. The lobby welcomes you with over 500 releases, including slots, live dealer titles, and table games to cater to all types of players. You’ll also find several bonuses, promotions, and tournaments to boost your bankroll. Speaking of bankroll, there’s a range of secure payment options to ensure easy deposits and cash outs. However, the most important of all is the MGA and UKGC licences, proving the site’s legitimacy.
Online Casino FAQ:
Is HeySpin safe to play?
Yes, HeySpin is safe, thanks to the 128-bit SSL encryption protocol used to secure players’ data. Plus, the operator has a licence from MGA and UKGC.
What is the maximum withdrawal on HeySpin?
The maximum withdrawal amount is set at €7,000 per month, which is on the lower side compared to other online casinos.
What is the minimum deposit for HeySpin?
The minimum deposit amount is €10, regardless of the payment method used.
What are the most popular payment methods available at HeySpin?
HeySpin offers players several options, such as MuchBetter, Visa, Mastercard, Jeton, Payz, Jeton, and Paysafecard. However, the list will look differently depending on the player’s location.
What are the most common bonuses on HeySpin’s promotion pages?
The casino offers players several ways to boost their bankrolls, including deposit matches, cashback, tournaments, and cashback deals.
What are the most popular game providers offered by HeySpin?
HeySpin’s 500+ titles come from a range of providers, such as Pragmatic Play, Spinomenal, Evolution, Play’n GO, and Hacksaw Gaming.
Does HeySpin require wagering on both bonus money and deposit?
The wagering requirements vary from one bonus to another. Therefore, it’s important to check the individual bonuses for the respective terms.