Casino Universe

Casino Universe Casino Review

Casino Universe launched in 2020 under the ownership of N1 Interactive Ltd. It has a well-respected licence in the world of online casinos from the Malta Gaming Authority, offers a large library of casino and live casino games, and a variety of payment methods.

This review of Casino Universe explains the simple registration process, the engaging online slots and live casino games, and the three customer support options.

How to sign up with Casino Universe Casino

Creating an account at Casino Universe Casino was straightforward. Here are the steps. 

Game Selection

The front page had a spaceman flying through deep space with the login and sign-up icons on the right of the website and several game sections, including live casino, jackpots, and Book of Universe slots.

The variety of casino games was dominated by online slots from popular game providers like NetEnt, Pragmatic Play, and Microgaming. Our exploration of the online slots took us into deep space in Starburst, tickled our sweet tooth in Candy Shop, and toured the home of Greek gods in Gates of Olympus.

The next section of online slots was the Megaways, which offer unique and exciting bonus features and multiple ways to land winning combinations. The ones that reeled us in included Gonzo’s Quest with unbreakable wilds, Dynamite Riches with gold spins, and Divine Fortune with the Megaways mechanic.

If you’re looking for a shot at winning thousands of euros, you can try out over 200 titles of a variety of engaging themes in the jackpots section. The ones that stood out include Roman Fruits, Go Joker Go, and Bonus Bunnies.

Table games were packed with roulette, blackjack, and poker, including European Roulette, Blackjack Multihand, and Casino Hold’em.

However, the live casino added to the engagement of our favourite table games and game shows with the help of a live dealer. A live dealer beamed onto our screen and provided commentary on table games like Lightning Roulette and Baccarat Squeeze, and game shows like Crazy Time and Snakes & Ladders Live.

The final game category is the Book of Universe with over 70 games, including Book of Titans, Book of Pumpkin, and Book of Horror.

Banking Options

The banking options at Casino Universe felt familiar to other online casinos, including popular bank cards and e-wallets. These included Visa and MasterCard for bank cards and Neteller and Skrill for e-wallets.

Other popular options included Jetonbank and Paysafecard.

The minimum deposit is €10, and the maximum is €4000. The minimum withdrawal is €40, and the maximum is €4000 daily, €10,000 weekly, and €30,000 monthly.

All deposits appear in your account instantly. However, withdrawals have varying processing times.

The fastest withdrawal method is e-wallets, which take up to one hour for players who do not want to wait too long to get their winnings. In second place, bank cards take 2-3 days, and finally, bank transfers take 3-7 days.

There are no fees for all transactions.

Security and Licencing

Our review of Casno Universe revealed a licence from the Malta Gaming Authority, which has built a reputation for strict rules and regulations for player safety and game fairness at online casinos . The casino enforces the rules by using SSL encryption to keep intruders from accessing your personal and financial information.

More so, payment processors like Visa and Skrill use additional security measures to protect your transactions from falling into financial fraud. These include firewalls and verification checks.

All games are hosted by reputable game providers like Pragmatic Play, Evolution, and NetEnt, who use RNG technology to ensure unbiased outcomes for all games and players. They go a step further by using the services of independent game auditors like eCOGRA to verify RNG functionality and responsible gaming.

Most players are responsible gamblers. However, occasionally, some slip into problem gambling and need assistance.

The casino has a fully stacked responsible gaming section with various effective internal tools like personal limits, self-exclusion, and reality checks.

If those are not getting the job done, you can take advantage of the links to external organisations like Gambling Therapy and Gamblers Anonymous , who have professionals and several years of experience successfully assisting problem gamblers.

Best of all, all the responsible gaming tools and resources are free.

Customer Support

Customer support offers several options to provide assistance, including FAQs, live chat, and email.

The FAQs are divided into four sections with responses to common challenges regarding your account, games, and payments.

The next most accessible option is the live chat available 24/7 on weekdays. After clicking the live chat bubble on the right of the screen, you’ll receive an immediate response from a well-trained customer agent.

While the lack of a 24/7 live chat may seem like an inconvenience, the email support at support@casinouniverse.com is available 24/7. Furthermore, it stands out because it allows players to provide as much detail as possible, including documentation, to get a comprehensive response from a knowledgeable customer support agent.

Typically, you’ll receive a response within 24 hours.

Mobile Compatibility

While there are no apps, the mobile-optimised website made it forgettable. The mobile site works on both smartphones and tablets of players on the go and offers the main sections from the PC site, including login, casino games, and live chat.

Best of all, it loads quickly, fits well into any mobile device screen, and has thumb-friendly controls for your favourite games.

You’ll also be glad to miss out on the tiresome process of browsing through app stores to download potentially bulky apps that slow down your gameplay.

Conclusion

Casino Universe Casino prioritises player safety and game fairness by holding a licence from the Malta Gaming Authority. They offer a wide variety of casino and live casino games with popular, engaging themes like ancient civilisations, animals, and deep space.

The payments are processed smoothly using several well-known payment methods from bank cards and e-wallets.

Finally, the responsible gaming section ensures that problem gamblers can access help from either the casino or external organisations.

Casino Universe Casino FAQ

Is Casino Universe Casino safe to play?

Yes, Casino Universe Casino is safe to play because it holds a licence from the Malta Gaming Authority, which enforces strict player safety and game fairness standards at online casinos. For example, SSL encryption, reputable game providers, and well-established payment processors.

What is the maximum withdrawal at Casino Universe Casino?

The maximum withdrawal at Casino Universe is €4000 daily, €10,000 weekly, and €30,000 monthly.

What is the minimum deposit for Casino Universe Casino?

The minimum deposit at Casino Universe is €10.

What are the most popular payment methods available at Casino Universe Casino?

The most popular payment methods at Casino Universe are bank cards and e-wallets like Visa, Skrill, and Neteller.

What are the most common bonuses on Casino Universe Casino's promotion pages?

The most common bonuses at Casino Universe are the welcome bonus and cashback.

What are the most popular game providers offered by Casino Universe Casino?

The most popular game providers at Casino Universe are Pragmatic Play, Playtech, and Evolution. 

Does Casino Universe Casino require wagering on both bonus money and deposit?

Yes, Casino Universe requires a wagering requirement of 45x for both bonus money and deposit.