21.com is an online casino that has become renowned for their easy to navigate and clean design. The casino is owned and is being operated by Betpoint Group and can offer players from around the world a wide range of games from several different software providers. Having been launched in August 2018, the site is still a newcomer compared to other large online casinos, but is definitely a “one to watch”. As a player at 21.com, you will have a generous welcome offer waiting, as well as other ongoing promotions and campaigns.
Helpful content for new players:
- Here's a good introduction to new players on how online casino verifications (KYC) work.
- 9 Helpful Tips for new casino players.
- An introduction to Responsible Gambling, what it is, why it's important, and how to ensure a safe gaming experience.
- Our list of the best online casinos can be found here.
- Compare the best offers available to players on our casino bonuses page.
Pros of playing on 21.com:
- Safe and secure site licensed in Malta
- New slots added regularly from providers such as Quickspin & Microgaming
- Live chat available on mobile, tablet and desktop
Cons of playing on 21.com
- Few ongoing promotions for existing customers
- Limited payment options
- Live chat not available 24/7
21.com was established in 2018, and is owned by Betpoint Group. Their official website is https://21.com. Continue reading for more information.
If you're interested in the 21.com bonus offer, this section takes a closer look at what types of bonuses are available.
Types of Bonuses Available on 21.com:
- Free spins
- 1st Deposit bonus of 100%
- 2nd Deposit bonus of 25%
- 3rd Deposit bonus of 50%
- 4th Deposit bonus of 100%
- Weekly Free spins
New players signing up with an account at 21.com for the first time are offered a welcome package.
The welcome offer on 21.com consists of:
100 Free spins upon registration
- 1st Deposit bonus of 100% up to €100 + 900 Free spins
- 2nd Deposit bonus of 25% up to €500
- 3rd Deposit bonus of 50% up to €300
- 4th Deposit bonus of 100% up to €100
As part of the welcome package available to all the players at 21.com, you will receive a total of 1000 Free spins when activating the offer. The first 100 Free Spins will be activated already when you complete the registration process on the site, where you will receive 10 Free Spins daily for 10 days. After you make your first deposit, you will activate the remaining 900 Free Spins, where you again will be receiving 10 Free Spins daily, this time for 90 days.
For the time being, 21.com only offers the Welcome Package as a deposit bonus on their site. This can of course change at any time, as they will from time to time have new promotions and offers made available to their players. So we highly recommend that you always keep an eye out of their Promotions page to stay updated.
No Deposit Bonus
As a new player registering an account for the first time at 21.com, you will receive a total of 100 Free spins. However, as with most other online casinos, these spins will be divided into several days, meaning you will receive 10 daily for 10 days. You will be able to use these on the slot Vampires vs. Wolves.
All bonus offers and free spins are subject to wagering requirements unless otherwise specified.
Wagering requirements for 21.com bonus:
This welcome offer is available only for players who have not previously activated this or any other welcome bonuses at 21.com. The wagering requirements are x50 and the requirements will have to be completed within 21 days. The minimum required to claim the welcome offer is €25.
Wagering requirements for free spins on 21.com:
The wagering requirements that follow the free spins will have to be completed within 1 day. Free spins that haven't been used will not be accumulated, but will instead be seen as unredeemed and will not be available to use later on. 21.com also reserves the right to enforce a maximum withdrawal amount from any winnings earned from the 900 Free spins on first deposit as well as the 100 Free spins received upon registration, this is set to €250.
Disclaimer: the information on this site was correct at the time of review. It is your responsibility to ensure you are following the generic – as well as promotion-specific – terms and conditions.
VIP Program, Loyalty Scheme & Promotions
For the time being, there seems to be no VIP or loyalty program available at 21.com. This can of course change at a later point, which means the only thing to do is to keep an eye out for the latest news through the casinos' newsletter as well as their promotions page.
Become a 21.com VIP
As there is no VIP program available at the moment, there is no guide on how you can become a VIP at this casino.
The 21.com loyalty scheme VIP
At the moment there is no loyalty scheme available for any customers at 21.com. However, when we spoke with customer support, we were told that they simply value players who deposit and that any type of VIP treatment will depend on each individual customer.
You will easily be able to keep up to date with any ongoing promotions and offers through the casinos promotions page. There you will have access to all promotions and will be able to read about the rules and terms and conditions regarding each offer. Most promotions will be temporary, however they have an ongoing offer every weekend.
Their Weekend Bonanza offer consists of giving away Free Spins during the weekend. You will have to have made deposits of minimum €25 during the week, between Monday and Friday and then simply log in on Saturday and you will receive 21 Free Spins on the slot Street Magic. Log in again on Sunday and another 21 Free Spins will become available.
Playing at 21.com
There is a solid selection of games available at 21.com, including popular choices such as roulette, blackjack and video poker. Recently the casino also added a live casino to their site, making it interesting for an even wider audience. Of course there is a large choice of different slot titles to choose from, made available by some of the biggest names in the industry.
When looking around for games to try out, you will be able to sort the selection through different categories, one of them of course being slots. The slots are shown off clearly and with over 1 000 slots to choose from, you can find yourself browsing and browsing. Luckily you are able to filter the games by provider as well as alphabetically.
Some of the slots you can find include:
- Viking Runecraft
- Sticky Bandits
- Fire Joker
- Jurassic Park
- Terminator 2
- Ancient Egypt
Some of the top slot providers found are:
- Play'n Go
- Pragmatic Play
- Elk Studios
- Scientific Games
For those of you looking for some table games to try out, you can have a look through almost 20 different choices that are available. This selection includes all of the classics, in fact there are several versions to choose from. There is blackjack, roulette, keno and baccarat available, delivered by providers such as Pragmatic Play, Microgaming, iSoftBet and Relax Gaming.
Some of the table games available include:
- Super Fun 21 Extreme
- European Roulette
- Roulette Advanced
- Atlantic City Blackjack
Live Casino Tables
This is the newest section of 21.com, having been added just recently. However there is already a great selection of games to choose from, made available by providers such as Pragmatic Play and Evolution Gaming, two big names within Live Casino.
For the time being there are 23 different table games available, however seeing that this section is pretty new we suspect there will be a wider selection available later on. In the overview of the available tables you will be able to see if the game is live at the moment, how much the minimum and maximum bet for that specific table is and also how many seats are available.
The Live Casino Tables include:
- Control Squeeze Baccarat
- Auto Roulette La Partage
- American Roulette
- Live Monopoly
- Auto VIP Roulette
- VIP Roulette
- Dream Catcher
- Three Card Poker
- Speed Roulette
While the biggest selection of games without a doubt lies within categories such as slots and table games, 21.com has other choices available should you want to try something a little different. Within the category video poker you will find 10 different varieties, with the main provider being Betsoft. However there are titles available from other game developers too. At the time of writing, there is no Bingo or Scratchcards to be found.
Other games available include:
- Crazy 4 Poker
- Jacks or Better Double Up
- Deuces Wild
- Jacks or Better
- Joker Poker
Should you have any questions or run into any problems when playing at 21.com, you will be able to get in touch with the customer support team in no time. They have a live chat option that is available 24/7, easily making it the best option if you have an issue that you want resolved immediately. The live chat function is available in five different languages, being Norwegian, English, German, Japanese and Finnish.
Should you have an issue that is more detailed or complicated, it might be better to contact customer support through e-mail. Here you should receive a reply within a few hours. There is also a contact sheet you can use directly on their website as well as an extensive FAQ section where you can browse around for answers related to your issue. There is no telephone support available at the moment.
The Customer Support of 21.com can be reached via:
- Live Chat
- Contact Form
Should you wish to play some of your favourite games on the casino on the go, you can do so on your mobile device. Both Android as well as iOS are supported, but there are no dedicated apps to be downloaded. When playing at the casino through a mobile device, you will do so through your web browser.
You will be able to access most features that are available through the desktop version and all games that are available on desktop will also be available on mobile. This is something that isn't seen too often on online casinos.
Question 1: is 21.com legit?
Answer 1: Yes, 21.com is both licensed and regulated by the Malta Gaming Authority.
Question 2: How long does it take to withdraw money from 21.com?
Answer 2: Withdrawals through e-wallets will be processed the fastest, usually within 24. hours. For withdrawals through cards, it can take between 3 to 5 business days while bank transfers often take up to 5 business days.
Question 3: What languages are available on 21.com?
Answer 3: The site is available in English, Finnish, German, Norwegian, Japanese and French.
Question 4: Which currencies are accepted on 21.com?
Answer 4: Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, US dollars
Question 5: Which countries are restricted on 21.com?