Hello,
i have deposited 100 € on WILDZ Casino on the 22.3.2020, however the money has been charged twice from my bank account. i have contacted the support twice already.
The first time they simply told me, that one of the deposits got cancelled by the user and it should be refunded to my bank within 5 business days, however this was already on the 22.3.2020. 5 days later i contacted the support again and sent them by bank statements as well. They told me, that they will inform their payment department and get back to me shortly. Sadly i have not heard from them till now. How can i get the second deposit back?
Thank you
Michael
i have deposited 100 € on WILDZ Casino on the 22.3.2020, however the money has been charged twice from my bank account. i have contacted the support twice already.
The first time they simply told me, that one of the deposits got cancelled by the user and it should be refunded to my bank within 5 business days, however this was already on the 22.3.2020. 5 days later i contacted the support again and sent them by bank statements as well. They told me, that they will inform their payment department and get back to me shortly. Sadly i have not heard from them till now. How can i get the second deposit back?
Thank you
Michael
