Wildz casino issue with verification

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F U2

F U2

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HELLO GUYS ,

I MADE A COMPLAIN ABOUT WILDZ CASINO LIKE THREE WEEKS AGO BECAUSE OF DELAYNG ONE BIG WITHDRAWAL AND TOOK THEM MANY DAYS TO  FINALLY APROVE  MY DOCUMENTS, COUPLE OF DAYS LATER ON 2ND OF FEBRUARY THEY FINALLY APROVED EVERYTHING AND TOLD ME DOCUMENTS ARE APPROVED AND THAT MY  ACCOUNT IS NOW FULLY VERIFIED.

 IN THE LAST TWO WEEKS I MADE PLENTY OF WITHDRAWALS FROM WILDZ AND THEY APPROVE AND SENT RIGHT AWAY,SO IM HAPPY WTH THEM AND I STICK WITH THEM.YESTERDAY I REQUESTED A WITHDRAWAL LIKE MORE THEN 4K WHILE I DEPOSITED MORE THN 5K THE LAST WEEK  AND TODAY THEY SENT ME AN EMAIL  THAT I NEED TO VERIFICATE MY ACCOUNT IN ORDER TO RECEIVE MY WITHDRWALS !!...         ... AGAIN???!!!???????? WHY????? MY ACCOUNT IS ALREADY VERIFIED!WHY TODAY AGAIN???

LIKE EVERY TIME I REQUEST A WITHDRAWAL I HAVE TO VERIFY MY ACCOUNT AGAIN AND AGAIN AND AGAIN?LIKE EVERYDAY I HAVE  TO VERIFY MY ACCOUNT?  LIKE COME ON GUYS SERIOUSLY???

THEY DO NOT HAVE  EVEN A CONTACT NUMBER  SO I COULD TALK WITH SOME MANAGER MAYBE .

SLOTSPINNER PLEASE HELP ME MAN CAUSE TODAY IS MY BIRTHDAY AND INSTEAD OF HAVING FUN ," BIRTHDAY GAMBLING " AND ENJOY MY WINNINGS IM GETTING REALLY FRUSTRATED WITH WILDZ ..

 
I don't think Moritz can help as it's up to the casino when they ask you to re verify especially when withdrawing quite a large amount, hope you get your money soon and happy birthday, guess ul have to do summit else for your birthday apart from "birthday gambling" lol 😉

 
i have plenty  of casino accounts mate since 2000  and the verification happens only once and for good. and we are not talking about  withdrawing a large amount  my account got fully verified from Wildz team on 2nd February 2021 ...whats the need for verification again??theres no point at it.

.imaging if  you win  was a big amount i doubt if they  even going to pay you.  are they .so the point is that a casino acting like this is not to trust...

i dont care so much about the money,  i do not like the way they treat me 

 
i just made an account today  with Luckydays casino. i asked the live support  to get verified right away  and i uploaded the same documents as at Wildz casino.

it took 2  minutes trough livechat to get fully verified at Luckydays...!!!

.Unbelievable!

while Wildz is asking for documents again and now i have to wait for days for an answer from them.....i have no words...

.thumbs up for Luckydays :D

 
Yeah I'm sure your frustrated, if you watch the bandit he has to verify constantly with video slots and we all know how much money he puts into there casino so it's not a rare thing, if they treated you badly then just play on one of your other casinos and be done with them once you get your money of course, good luck and keep us updated on any progress buddy

F U2 said:
i just made an account today  with Luckydays casino. i asked the live support  to get verified right away  and i uploaded the same documents as at Wildz casino.

it took 2  minutes trough livechat to get fully verified at Luckydays...!!!

.Unbelievable!

while Wildz is asking for documents again and now i have to wait for days for an answer from them.....i have no words...

.thumbs up for Luckydays :D
Click to expand...
Lucky days casino? I'm not familiar with the name, who owns them and what licence do they have just out of curiosity?

 
Mwright1712 said:
Yeah I'm sure your frustrated, if you watch the bandit he has to verify constantly with video slots and we all know how much money he puts into there casino so it's not a rare thing, if they treated you badly then just play on one of your other casinos and be done with them once you get your money of course, good luck and keep us updated on any progress buddy

Lucky days casino? I'm not familiar with the name, who owns them and what licence do they have just out of curiosity?
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well i just found it here on casinogrounds! and seems to be a good running site and really nice and helpful support.

they even sent first withdrawal into my bankaccount already.

 
Dude.. you have to verify ID, Proof of Address and Proof of deposit method, after that if you deposit a certain large sum you have to verify source of wealth

This is completely standard procedure

 
Hey , i have my id proof of adress verified and deposit method two weeks ago! they accepted everything and now i have to do it allover  again?

for what reason? 

 
The casinos are following various regulation relating to KYC (Know Your Customer) and AML (Anti Money Laundring). 

First step is to verify your ID.

However when reaching certain amounts the casino is also required to request additional documentation relating to Source of Wealth (Affordability check) to ensure their customers are playing in a safe and responsible way relating to their income.

I understand its frustrating, but end of day its to both protect themselves and the customers - And required by the regulators.

 
sirbuzzk said:
The casinos are following various regulation relating to KYC (Know Your Customer) and AML (Anti Money Laundring). 

First step is to verify your ID.

However when reaching certain amounts the casino is also required to request additional documentation relating to Source of Wealth (Affordability check) to ensure their customers are playing in a safe and responsible way relating to their income.

I understand its frustrating, but end of day its to both protect themselves and the customers - And required by the regulators.
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Hi , just to make things clear, wildz is asking me for an ID verification again not a wealth source or anything else. And on 2nd february 2021 they were the once who verified my ID already and i even have an confirmation email from them that my account is fully verified! 

 
F U2 said:
HELLO GUYS ,

I MADE A COMPLAIN ABOUT WILDZ CASINO LIKE THREE WEEKS AGO BECAUSE OF DELAYNG ONE BIG WITHDRAWAL AND TOOK THEM MANY DAYS TO  FINALLY APROVE  MY DOCUMENTS, COUPLE OF DAYS LATER ON 2ND OF FEBRUARY THEY FINALLY APROVED EVERYTHING AND TOLD ME DOCUMENTS ARE APPROVED AND THAT MY  ACCOUNT IS NOW FULLY VERIFIED.

 IN THE LAST TWO WEEKS I MADE PLENTY OF WITHDRAWALS FROM WILDZ AND THEY APPROVE AND SENT RIGHT AWAY,SO IM HAPPY WTH THEM AND I STICK WITH THEM.YESTERDAY I REQUESTED A WITHDRAWAL LIKE MORE THEN 4K WHILE I DEPOSITED MORE THN 5K THE LAST WEEK  AND TODAY THEY SENT ME AN EMAIL  THAT I NEED TO VERIFICATE MY ACCOUNT IN ORDER TO RECEIVE MY WITHDRWALS !!...         ... AGAIN???!!!???????? WHY????? MY ACCOUNT IS ALREADY VERIFIED!WHY TODAY AGAIN???

LIKE EVERY TIME I REQUEST A WITHDRAWAL I HAVE TO VERIFY MY ACCOUNT AGAIN AND AGAIN AND AGAIN?LIKE EVERYDAY I HAVE  TO VERIFY MY ACCOUNT?  LIKE COME ON GUYS SERIOUSLY???

THEY DO NOT HAVE  EVEN A CONTACT NUMBER  SO I COULD TALK WITH SOME MANAGER MAYBE .

SLOTSPINNER PLEASE HELP ME MAN CAUSE TODAY IS MY BIRTHDAY AND INSTEAD OF HAVING FUN ," BIRTHDAY GAMBLING " AND ENJOY MY WINNINGS IM GETTING REALLY FRUSTRATED WITH WILDZ ..
Click to expand...
Wildz verified the account and aready transfered the funds ! 

SOLVED ! GET IN :D

 
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