I am a customer, even a satisfied customer I might say, at Vera & John for years without any major troubles. But as of today they changed the way you deposit by Skrill. Now you need to fill in a password, the V&J password as it says in the field fill help. But when you give in that password it ends in a error. So I contacted the chat (not 24/7). The girl of support had to ask the finance department and they said, they had to that because Skrill asked for it and that I need to enter the Skrill password. When I replied that I will never give my Skrill password to a third party and that is even illegal to ask for it, the support girl had to ask again and came back with the awnser that there is an issue with depositing with Skrill. So they were not telling the truth? Why changing the story when I poked a hole in their story? Can I still trust them?
I'll hope they come back with a better story and a normal Skrill deposit procedure, otherwise they will lose a customer.
I'll hope they come back with a better story and a normal Skrill deposit procedure, otherwise they will lose a customer.
