Slot pay out times / verification of documents

Slotplayer

Slotplayer

Moderator
Perhaps I have been spoilt when I played at Videoslots (withdrawals didn't take no more than 30 minutes, and that was on a bad day!) and my documents were verified within 10 minutes!

Had not so good experiences with Casinoroom (took them 2 days to verify my account) and it has now been well over 24 hours and I still haven't received my Euro 3,300 withdrawal from Casumo. I went onto live chat and they said it can take up to 24 hours to verify the account which I, incidentally, had well over 2 years! And worse of all, they reversed my withdrawal!

What is it with some of these casinos? Very happy to take your money without the need for document verification but when it comes to withdrawals, the delay tactics start perhaps in the hope that the player reverses the withdrawal and continues playing and then losing the money.

What are your experiences regarding this?

 
ExSlotplayer said:
Perhaps I have been spoilt when I played at Videoslots (withdrawals didn't take no more than 30 minutes, and that was on a bad day!) and my documents were verified within 10 minutes!

Had not so good experiences with Casinoroom (took them 2 days to verify my account) and it has now been well over 24 hours and I still haven't received my Euro 3,300 withdrawal from Casumo. I went onto live chat and they said it can take up to 24 hours to verify the account which I, incidentally, had well over 2 years! And worse of all, they reversed my withdrawal!

What is it with some of these casinos? Very happy to take your money without the need for document verification but when it comes to withdrawals, the delay tactics start perhaps in the hope that the player reverses the withdrawal and continues playing and then losing the money.

What are your experiences regarding this?
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I think you've been spoiled by Videoslots. I really like them due to all the cashback stuff without any wager + near to instant withdrawals / verification. Other casinos have yet to implement that kind of service. I don't know the background, but I do find on some casinos pending period of 48hrs(!!!) before cashout is proceeded ridiculous. That goes same with the weekend withdrawals. I guess most of the casinos hope that you will get the urge to cancel withdrawal. Rizk is one of the casinos I like - even though withdrawals are not instant, they have a neat lock withdrawal feature. Just this week I requested a withdrawal from one of the casinos on Monday. Sent in the documents same day. After 2 days they told me my Skrill proof was incomplete (which indeed was) so I supplied them with fixed screenshot. It took another 48 hours for them to "verify" that and finally got my cashout on Friday. So furstrating, yet we, the players allow to be treated like this by playing on such casinos.

 
Thanks for your reply.

My documents still haven't been verified and therefore the funds still haven't been received.

Really disappointing by this. It has been now at least 36 hours since my withdrawal request and almost 24 hours since I provided them with my documents.

Why or why did I close my account at Videoslots ^_^

Back to Casumo live chat again and if they are no help, I will have to go over to Casinomeister and drop Alex a private message.

 
Unfortunately I've never been able to cash out from Casumo but from what I've heard from others that's way longer than it's supposed to take.

 
havent had any problems at casumo myself :D  i dont mind waiting 4-12hrs to get my withdraw. (card withdraws take 1-2 days usually tho :/ ) 

E. also play at videoslots! the withdraws there are indeed really fast. usually 1-2hrs max with bank

 
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