Scratch2cash

Status
Not open for further replies.

kas038

New member
Oke so here is the thing.

I made a deposit on here, with a 100 percent bonus, after a long long time and some nice wins  I was left with a 400 balance and 160 left to a party and saved the remaining wagering for the day after ( sunday).
Then I logged in again on sunday, and started spinning, then I noticed I had more balance then I left it, turned out they added me 50 percent cashout from my losses from the day before with a shit ton of wagering.

So instead of having 160 to wager I now had 1700 to wager with a 450 balance, instead of 160 with a 400 balance.
So I contacted chat and they told me nothing could be done since I already did some spins....... 
I continued playing hoping I could manage to wager it true and cashout, didnt make it, wuth 19 euro left to wager my balance was at 0,08.

In the meantime of playing I emailed them about the problem and then today I got a response back :

Hello , we removed all your wagering! 

Have fun playing.

So they removed my wagering after my balance hit 0,08? are you for real? first the chat tells me nothing can be done so I play, then I get en email saying the wagering is removed.

What should I do? This isnt right is it?

 
Sorry to say, there is really nothing you can do because you did choose to try and make it thru the wagering.. 

You should have stopped playing and tried to solve it with support, if that wouldn't have worked then open an complaint at askgamblers or some other arbitrator.. 

 
Status
Not open for further replies.
Back
Top