refused any bonuses even welcome bonus untill i deposit and play the site first anybody else experienced this?

[DaVeThErAvE6]

hi guys i joined a site yesterday upon trying to deposit my account was locked and had to go live support to resolve the issue and recieved this email back this morning

Dear David,
We at L&L Europe Ltd would like to thank you for creating an account with us.
We have received notification that you were not able to make a deposit at Casino Casino. We have now enabled your account to allow deposits but the bonus option is currently switched off. Please note that this is only temporary, once we have seen regular gameplay without any bonuses issued we will activate the bonus function again on your request.
Thank you again for your interest in playing at L&L Europe Ltd and we wish you luck in all the future gambles you might take with us.

Kind regards,

Liz

ive question why this has happened but refusing to talk about this ?just dont want others falling for it ? is this normal never had this happen before

 

[topy]

happend to me years ago. new accounts in two casinos run by the same provider - deposited and took the welcome bonus, didn t like the site and moved on.

the third casino run by the very same operator refused any kind of bonus until i play there on a regular basis. well, i depositd to check the casino, not to get the bonus in the first place . but okay.. so i moved on and now i m sticking to two casinos and climb that vip ladder  

 

[DaVeThErAvE6]

they have now removed the block and now can take the bonus if i like but spent 2 days messing around think im gonna give it a miss and stick to normal sites i play