Muchbetter withdrawal

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URBAN

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Hi a friend of mine withdrew to muchbetter yesterday. She got a sms from muchbetter that around 2500 euro was sent to her number. She verified the account on muchbetter yesterday aswell when she got the text, but there is no money on her account. Is this normal?  

2 reasons i am asking is that leovegas has confirmed they paid out and on the muchbetter app it says the money should be on her account immidietly. 

 
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