Drivers LIcense still valid by EU law no longer valid at Leo Vegas

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aqua_pete

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Hello dear casinogrounders,

This might be a strange topic but this is about validty of my drivers license. I must admit that the official expiring date of my drivers license is may the 25th of this year (so last week). At the moment I'm in the process of getting my renewed drivers license but due to the Covid-19 situation everything is taking longer.

So in all their wisdom the European Commission decided to extend the validity of drivers licenses expiring between the 1st of february 2020 and 31st of august 2020 with 7 months. That means I can still drive a car legally and ID myself legally with my current drivers license. My drivers license is STILL VALID. But not to Leo Vegas. Why?

Everybody knows these are special times with special rules and exceptions. So Leo Vegas make exceptions.

I have a withdraw waiting, and I don't know when I get my renewed drivers license. This can take weeks. B.t.w. why 24hrs wait before handling the withdraw and no option to lock the withdraw. Not very customer friendly.

I am trying to contact Leo Vegas throught the chat but the "Chatbot" didn't understand my questions....hmmm "chatbot" is that a improvement?

 
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aqua_pete said:
Hello dear casinogrounders,

This might be a strange topic but this is about validty of my drivers license. I must admit that the official expiring date of my drivers license is may the 25th of this year (so last week). At the moment I'm in the process of getting my renewed drivers license but due to the Covid-19 situation everything is taking longer.

So in all their wisdom the European Commission decided to extend the validity of drivers licenses expiring between the 1st of february 2020 and 31st of august 2020 with 7 months. That means I can still drive a car legally and ID myself legally with my current drivers license. My drivers license is STILL VALID. But not to Leo Vegas. Why?

Everybody knows these are special times with special rules and exceptions. So Leo Vegas make exceptions.

I have a withdraw waiting, and I don't know when I get my renewed drivers license. This can take weeks. B.t.w. why 24hrs wait before handling the withdraw and no option to lock the withdraw. Not very customer friendly.

I am trying to contact Leo Vegas throught the chat but the "Chatbot" didn't understand my questions....hmmm "chatbot" is that a improvement?
Click to expand...
Instead of using driver licence you can use I.D card instead. 

 
Are you for real? I don't have ID. Drivers License is still valid ID. So getting ID, same problem looooonnnngggg waiting period.

 
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Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.

Sorry wagering-/losslimit of €1 per day doens't work. It's a too low amount.

 
aqua_pete said:
Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.
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We can't look into your life and know you don't travel abroad right? 

I googled the decision to extend the validity of driving licences and it seems that the extension only applies for road travels. So if you drive with the expired licence it's no problem but otherwise it's still expired.

 
European commission extended it for driving but that doesn't mean leo Vegas can accept an expired licence for gambling 

 
Besides the point of the document being expired, I don't think that Leovegas or any other casino is required to accept driver licenses as valid ID ?

Although driver licenses are accepted as ID for many cases, they are not valid ID for some purposes.
Some of the reasons for that are that a Dutch driver's license do not contain Nationality (might be relevant for an online casino) or residency. 

https://www.rijksoverheid.nl/onderwerpen/identificatieplicht/vraag-en-antwoord/met-welke-identiteitsbewijzen-kan-ik-mij-identificeren#:~:text=Rijbewijs,uw verblijfsstatus en nationaliteit staan.

A Dutch ID card typically costs around EUR 58 , provides you 10 years of proper identification.

 
You can ask for alternative verification if they accept it. Phone or skype verification. You can also upload selfie with you holding the expired driver licence.

If they dont accept it, you can file up a complaint on relevant forums/sites. 

 
You better put a daily limit on that money. You know for sure that it’s gonna get squandered. Rules are rules. Just deal with it. 

 
vanHooff said:
Besides the point of the document being expired, I don't think that Leovegas or any other casino is required to accept driver licenses as valid ID ?

Although driver licenses are accepted as ID for many cases, they are not valid ID for some purposes.
Some of the reasons for that are that a Dutch driver's license do not contain Nationality (might be relevant for an online casino) or residency. 

https://www.rijksoverheid.nl/onderwerpen/identificatieplicht/vraag-en-antwoord/met-welke-identiteitsbewijzen-kan-ik-mij-identificeren#:~:text=Rijbewijs,uw verblijfsstatus en nationaliteit staan.

A Dutch ID card typically costs around EUR 58 , provides you 10 years of proper identification.
Click to expand...
Residency isn't displayed on Dutch ID card or passport only the municipality that produced it, same as on the driving licence.

 
aqua_pete said:
Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.

Sorry wagering-/losslimit of €1 per day doens't work. It's a too low amount.
Click to expand...
Before your next deposit you should get an ID card, it doesn't byte and it's good to have, trust me. You think you don't need it, but you do.

 
aqua_pete said:
Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.

Sorry wagering-/losslimit of €1 per day doens't work. It's a too low amount.
Click to expand...
Strange, im from the netherlands too and u need a passport or id even if u don’t leave the country. U can gamble but not buy a id card from €50,- 🤔

 
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