Casumo casino not friendly

Status
Not open for further replies.
K

Keithyboy2019

New member
It's been 12 days and casumo still haven't varified source of wealth I've sent 4 different items proving source and sent these via the app as well as support over email they say they got them n take shirt while but nothing has happened why do they bull shit loyal customers 

Screenshot_20200304_113828_com.android.chrome.jpg

Plus they don't honour wins sometimes really bad casino I'd stay away from this one at all costs. ojo is a goid one if you want to try better casino 

 
Hi there @Keithyboy2019

As I can see our support representative has answered the questions as much as they can.
And due to the nature of this request I'm afraid I cannot give you specific help here in this forum, as I also told you in a private message here.

I'd suggest you give the relevant department their time to have a look and review your account and documents, as they will get back to you once they have time and it's your turn in the queue.

Kind regards,

 
I'm glad to see that "regular" customer support does not have access to all your personal documents that contains sensitive information. I'd be more worried if chat could verify your documents. I think Casumo is trustworthy 👏

 
Casumo is very friendly, and helped me alot. Only downside is I don't get freespins anymore 🙂🙃 nor is there reel races.

 
casumo is trustworthy, but its a shame that streamers dont stream there anymore because casumo want too much personal info about thier income, to me thats private and no casino should know that

 
Well casumo have nice decided to suspend my account as they feel I could be gambling too much they could have imposed a limit on me but no decided I should take a few months break casumo is a joke and no wonder people don't play here avoid 

 
Casumo is a poor casino site regarding handling your account they don't ask for documents when you deposit they happy to take your money but once you win they want all types of private information why can't they ask for all this Well in advance before you can deposit varify you before play because they too greedy but if you win more chance of a golden pib flying overhead than them paying out customer support haven't a clue what they doing and reps well they just talk the talk they don't do much else avoid don't say you not been warned 

 
Keithyboy2019 said:
It's been 12 days and casumo still haven't varified source of wealth I've sent 4 different items proving source and sent these via the app as well as support over email they say they got them n take shirt while but nothing has happened why do they bull shit loyal customers 

View attachment 16255

Plus they don't honour wins sometimes really bad casino I'd stay away from this one at all costs. ojo is a goid one if you want to try better casino 
Click to expand...
A lot of casino’s doong that. Make sure always verify your account first and then play, thats what i learnd...

 
Yes but how many enforce a break on you all I've enciunted will put limits on your account but not casumo they just suspend you wether you give all right docs also explain your OK in spending etc they plain just don't like paying winners anyone out there been forced to take a break also who can I complain to about the idiots who have decided its for my own good🤣🤣🤣🤣🤣🤣

 
Well casinos shouldent be able/aloud to ask or demand documents like source of wealth in conjunction to a withdrawal.

Makes no sense to me?

 
Well casumo did has n dunnit stay away from casumo they scammers ill stand by my words totally all evidence is there to support there actions n attitude 

 
Casumo Louis said:
Hi there @Keithyboy2019

As I can see our support representative has answered the questions as much as they can.
And due to the nature of this request I'm afraid I cannot give you specific help here in this forum, as I also told you in a private message here.

I'd suggest you give the relevant department their time to have a look and review your account and documents, as they will get back to you once they have time and it's your turn in the queue.

Kind regards,
Click to expand...
Well I've tried several times but I had a feeling you were stalling for a reason you asked if I'm OK n happy with gambling I texted you yes I'm fine n in control and guess what you suspended account there you go total liars you need reporting for your attitude to loyal customers would not happen face to face I tell you be different out come cowards 

Avoid********casumo**************shit, crap totally dishonest scamming site spread the word 

 
Status
Not open for further replies.
Back
Top