Casinojoy closed account with 600 inside. Help?

mattysword

New member
Hello,

I have an issue with one of your casinos - Casinojoy.

I signed up and depsoted (600 in the account). I tried verifying with sumsub and it failed me, despite me being verified with sumsub at a site called Casinonight. I also have an approved user account with sumsub.

I emailed all this to Casinojoy and they then banned my account and stole my 600 euro. I tried engaging with them but they ignore me and I even tried using a mediator.

Help. My email is the one attached to my account here.

 
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