3 weeks later and still no info about winning (ComeOn)

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I won 4500x on d. 31. Mai and the slot said error. I since been writing a few times a week and they always tell me the same automated response: the relevant department is working on the case and waiting on pragmatic. I think its bullshit and hope people learn from my mistake. Stay away from ComeOn because if something happens then you are fxcked. I get problems accure but this is just a clown fiesta 

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