Pronto Casino
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About
Pronto Casino Review
Pronto Casino launched in 2018 under the ownership of PremierGaming Limited. It has two licences from the Malta Gaming Authority and the Swedish Gambling Authority, offers several casinos and live casino games from top game providers, and uses the Pay N Play feature for quick registration.
In this review of Pronto Casino, we explain the fast registration process, the most popular casino and live casino games, and the three customer support options.
| ✅ Pros |
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| Quick registration using Pay N Play |
| Several casinos and live casino games |
| Two reputable licences |
| ❌ Cons |
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| Several restricted countries |
How to sign up with Pronto Casino
We used the Pay N Play feature to quickly start playing our favourite casino games. Here are the easy steps.
| Step 1 | Go to the official Pronto Casino website and click Play Now. |
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| Step 2 | Select Trustly and your deposit amount. |
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| Step 3 | Choose your bank and authenticate using BankID. |
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| Step 4 | After confirming the deposit using a one-time SMS code, you can start playing. |
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Game Selection
Besides the Pay N Play features, there are ten sections including live casino, jackpots, and favourites. While there was a search feature at the top of the first page, we chose to explore the favourites section for a feel of what casino games players enjoyed the most.
Without going too far into the variety of games, we noticed that online slots took the lion’s share. Furthermore, the favourite titles came from well-known game providers like Pragmatic Play, Hacksaw Gaming, and Play’n Go, who offered a variety of engaging themes.
The outstanding games included the Western-themed Wanted Dead or a Wild, the ancient Greek deity-themed Gates of Olympus, and the circus-themed Fire Joker.
We tried out the Megaways for a taste of unique bonus features with multiple lines for winning combinations. We enjoyed Release the Kraken with mystery symbols, Piggy Riches 2 with mega wilds, and Legend of Cleopatra with the Scarab multiplier.
Lastly for online slots, there were over 100 fixed jackpots. These included titles like Hall of Gods, Divine Fortune, and Imperial Riches, offering the chance to win thousands of euros.
While there was a variety of table games, including popular roulette and blackjack titles, the live casino enhanced the engagement with the help of a live dealer. The live dealer beamed onto our screen from a land-based casino and provided commentary that immersed us into games like Funky Time, Crazy Coin Flip, and Lightning Blackjack.
Lastly, there is a lottery section with three options: Power Ball, Euro Millions, and Mega Millions
Banking Options
While there is only one payment processor, Trustly, allows players to use their preferred bank using the Pay N Play feature. The Pay N Play feature allows players to skip the hassle of registration by verifying deposits using their BankID.
The minimum deposit is €20, and the maximum is subject to payment method restrictions. On the other hand, the minimum withdrawal is €50, and the maximum is €10,000 weekly and €40,000 monthly.
All deposits are instantly credited to your account. The withdrawals are not too far behind, taking between 0-1 hour to process as long as you’ve fulfilled KYC requirements.
KYC may take 2-10 business days to approve your documentation, so it is wise to get it out of the way as early as possible to avoid any inconveniences.
Security and Licencing
During our review of Pronto Casino, we discovered not one but two reputable licences from the Malta Gaming Authority and the Swedish Gambling Authority. Both regulatory organisations have built a reputation for strict guidelines for player safety and game fairness at online casinos across different jurisdictions.
The casino complies with SSL encryption on the website to prevent unauthorised third parties from accessing your personal and financial data.
Payment processors like Trustly employ additional security measures like verification checks and firewalls to prevent financial fraud during transactions.
When it comes to games, game providers like Pragmatic Play, NetEnt, and Play’n Go use RNG technology to guarantee unbiased outcomes for every game. They also go one step further by using independent game auditors like eCOGRA to verify that the RNG works and the games promote responsible gaming.
On the rare occasion that a player falls victim to problem gambling, the casino offers various internal tools to assist problem gamblers. The internal tools include personal limits like deposit and time limits and self-exclusion.
They also use strict KYC protocols and age restrictions to ensure both player and minor safety.
Customer Support
There are three customer options at Pronto Casino in the unlikely event that you encounter any challenges. The options are the FAQs, live chat, and email.
The FAQs are concise with a few responses to queries about payment security and gameplay.
However, your first encounter with a well-trained customer agent begins with the live chat. Despite not being 24/7, you can still access immediate help during peak hours at the casino from 10:00 AM to 00:00 CET (midnight) on weekdays and 10:00 AM to 11:00 PM CET on weekends.
If you want to provide more details about your problem, the email at support@prontocasino.com will suit you. In addition to allowing you to provide greater detail of your problem, it allows you to include documentation like screenshots.
While it may not provide responses as fast as the live chat, you’ll receive a comprehensive solution within 24-48 hours.
Mobile Compatibility
One of the standout features of Pronto Casino is the availability of mobile apps for players on the go. The casino provides both iOS and Android apps in the respective app stores.
The app has an intuitive interface with all the important categories from the PC version, like login, casino games , and support. Additionally, it fits into the screen size of any smartphone or tablet and provides thumb-friendly game controls.
Conclusion
Our review of Pronto Casino discovered two reputable licences which indicate that the casino takes player safety and game fairness seriously. It emphasises this by using reputable game providers like Pragmatic Play and Evolution and trustworthy payment methods like Trustly.
Additionally, the Pay N Play feature makes getting to the betting as short as possible without the need for long registration processes.
While most players are responsible gamblers, some may encounter problem gambling. However, the casino provides effective tools to prevent getting there or assist the player's recovery process.
Pronto Casino FAQ
Is Pronto Casino safe to play?
Yes, Pronto Casino is safe to play because it has two reputable licences from the Malta Gaming Authority and the Swedish Gambling Authority, which are known for strict guidelines for player safety and game fairness. These include SSL encryption, trustworthy payment processors, and reputable game providers.
What is the maximum withdrawal at Pronto Casino?
The maximum withdrawal at Pronto Casino is €10000.
What is the minimum deposit for Pronto Casino?
The minimum deposit at Pronto Casino is €20.
What are the most popular payment methods available at Pronto Casino?
The most popular payment method at Pronto Casino is Trustly.
What are the most common bonuses on Pronto Casino's promotion pages?
The most common bonuses at Pronto Casino are the welcome bonus and daily cashbacks.
What are the most popular game providers offered by Pronto Casino?
The most popular game providers at Pronto Casino are NetEnt, Play’n Go, and Evolution.
Does Pronto Casino require wagering on both bonus money and deposit?
No, Pronto Casino only requires a 30x wagering requirement for the bonus amount.
Helpful content for new players:
- Here's an excellent introduction to new players on how online casino verifications (KYC) work.
- Helpful Tips for new casino players.
- An introduction to Responsible Gambling, what it is, why it's essential, and how to ensure a safe gaming experience.
- Compare the best offers available to players on our casino bonuses page.