Mr. Play Casino

Mr Play Casino Review

Mr Play launched in 2017 under the ownership of Marketplay Ltd. It has a licence from the Malta Gaming Authority, offers several games from well-known game providers and sports betting options, and responsive customer support options.

In this review of Mr Play Casino, we explain the quick registration, the outstanding casino and live casino games, and how to navigate customer support. 

How to sign up with Mr Play Casino

Registration at Mr Play Casino took a few minutes. Here are the steps. 

Game Selection

The first page has four main sections, including casino, live casino, and sports, with a background of a woman with a moustache. We explored the casino games first, which had seven sections, including video slots, casino games, and scratchcards.

Our first stop was the online slots from reputable game providers like Pragmatic Play, NetEnt, and Microgaming, offering various exciting themes like animals, ancient civilisations, and gems. The ones that caught our attention include deep space-themed Starburst, ancient Egypt-themed Book of Dead, and Norse-warrior-themed Vikings.

We also stopped by the Megaways to taste unique bonus features and multiple lines for winning combinations. We especially enjoyed Bonanza with cascading wins, Eye of Horus with expanding wilds, and Big Bass Bonanza with tumbling reels.

Mr Play offered several table game options, including roulette, blackjack, and baccarat. Some of the popular options include European Blackjack, American Roulette, and Jacks or Better.

However, for a boost in engagement, a live dealer streamed onto our screen in the live casino options. The live dealer added commentary in real-time for games including Three Card Poker, Lightning Roulette, and Baccarat Squeeze.

Additionally, the popular game shows included Crazy Time, Dream Catcher, and Mega Ball.

Sports fans will be delighted to find a large variety of not just popular global sports but also the most popular leagues and tournaments watched by millions. You can expect an assortment of football, basketball, and tennis options, including the English Premier League, the ATP, and the NBA.

Players who prefer the thrill of betting during the game can use the live betting option to place bets in real time on different outcomes.

There are also a couple of well-known esports like Valorant, Rainbow Six Siege, and Dota 2.

Banking Options

Most players will feel right at home with the range of familiar payment options at online casinos, including bank cards and e-wallets. The popular bank cards include Visa and Mastercard, while e-wallets include Skrill and Neteller.

The minimum deposit and withdrawal is €10. The difference between deposits and withdrawals is their maximum limits.

The maximum deposit is €20,000, while the maximum withdrawal is €5,000 per month.

All deposits will hit your account in an instant. However, the withdrawal processing speed varies by payment method.

If you’re not willing to wait too long to enjoy your winnings, e-wallets take up to two days. The slowest payment methods are bank cards and transfers, which can take up to six days.

There are no processing fees for both deposits and withdrawals for all payment methods.

Security and Licencing

While reviewing Mr Play Casino, we discovered a licence from the Malta Gaming Authority, well-known for stringent player safety and game fairness rules and guidelines for online casinos. The casino complies with SSL encryption to protect your personal and financial information from unauthorised third parties.

Furthermore, payment processors like Visa and Skrill use extra security measures to prevent financial fraud. These include firewalls and verification checks.

All games are hosted by established game providers like Evolution, Pragmatic Play, and NetEnt, who use RNG technology to ensure unbiased outcomes for all games. If that wasn’t enough, they verify RNG functionality and responsible gaming with the help of independent game auditors like iTech Labs and eCOGRA.

Finally, Mr Play emphasises the safety of both adults and minors through their responsible gaming policy. They provide internal tools like deposit and time limits and self-exclusion.

If the internal tools don’t cut it, there are links to professional external organisations like Gambling Therapy and Gamblers Anonymous for free assistance.

Customer Support

Mr Play has three customer support options to provide effective assistance, including FAQs, live chat, and email. The best place to start is the FAQs, which are extensive with over ten sections with responses to questions about payments, bonuses, and accounts.

For a human touch, you can use the live chat. While it is not available 24/7, well-trained customer support agents are available during peak hours at the casino from 08:00 CET to 00:00 CET every day.

Finally, 24/7 support is available through email using the contact form. All you’ll need is to enter a few personal details like your email before you explain your challenge in as much detail as possible.

You’ll typically receive a response from a knowledgeable customer support agent within 24 hours.

Mobile Compatibility

We did not find an app at Mr Play. However, players on the go will not miss out because of the mobile-optimised website that opens on almost any mobile browser on a smartphone or tablet.

Furthermore, the site is well laid out to allow easy thumb access to important sections like casino games and log-in. It also loads quickly, is intuitive, and takes away the hassle of looking through thousands of apps in app stores.

Conclusion

Mr Play ensures player safety and security by complying with the Malta Gaming Authority’s regulations. Besides ensuring player safety, there are multiple engaging casino and live casino games from well-known game providers.

Payment options are familiar, easy to use, and process transactions seamlessly.

Finally, the responsible gaming policy provides internal tools, links to external organisations, and software recommendations for minors like Net Nanny. This gives players the peace of mind that even their loved ones are safe from problem gambling.

Mr Play Casino FAQ

Is Mr Play Casino safe to play?

Yes, Mr Play Casino is safe to play because it has a licence from the Malta Gaming Authority, which provides strict rules and guidelines for online casinos. These include using SSL encryption, reputable game providers, and established payment methods.

What is the maximum withdrawal at Mr Play Casino?

The maximum withdrawal at Mr Play Casino is €5,000 per month

What is the minimum deposit for Mr Play Casino?

The minimum deposit at Mr Play Casino is €10.

What are the most popular payment methods available at Mr Play Casino?

The most popular payment methods at Mr Play Casino are bank cards and e-wallets like Visa, Skrill, and Neteller.

What are the most common bonuses on Mr Play Casino's promotion pages?

The most common bonuses at Mr Play Casino are the welcome bonus and daily spin frenzy.

What are the most popular game providers offered by Mr Play Casino?

The most popular game providers at Mr Play Casino are NetEnt, Pragmatic Play, and Evolution.

Does Mr Play Casino require wagering on both bonus money and deposit?

No, Mr Play Casino only requires a 35x wagering requirement for bonus money.