MoonWin Casino

Moonwin Casino Review

Moonwin Casino launched in 2021 under the ownership of Dama N.V. It has a licence from the Government of Curacao, several seamless fiat and cryptocurrency banking options, and thousands of engaging casino and live casino games.

This review of Moonwin Casino reveals the registration process, the outstanding casino and live casino games, and how to navigate the three customer support options.

How to sign up with Moonwin Casino

It was easy to set up a Moonwin Casino account. Here are the steps:

Game Selection

The website theme is built around Clover Leaves with ten categories of games, including jackpots, crash games, and bonus buys. While there is a search feature to send us straight to our favourite options, we chose to see what other players enjoyed most in the top category

The top games were mostly online slots with various entertaining themes, including animals, ancient civilisations, and aliens from well-established game providers. The options included Man’s Best Friend-themed The Dog House Dog or Alive from Pragmatic Play, ancient-Egypt-themed Book of Egypt from Platipus, and swamp-critter-themed Aloha King Elvis from BGaming.

We also tried out the Megaways, which offers several unique bonus features and multiple lines for landing winning combinations. We caught a glimpse of Lady Wolf Moon with the increasing multiplier, Elvis Frog Trueways with expanding reels, and Buffalo King with multiplier wilds.

If you’re not in the mood to play through the main games of your favourite online slots, the bonus buys offer a way out. There were options like Master of Lightning, Candy Palace, and Battle Rage.

There were various fixed jackpots, including Olympus Plinko, Fishy Business, and Cherry Boom, for a shot at potentially winning thousands of euros.

While there were various popular table games like European Roulette, American Blackjack, and Baccarat, the live casino is where they came to life.

The live casino added a live dealer beamed from a land-based casino to add entertaining commentary for both game shows and table games. The options included Crazy Pachinko, Lucky 6 Roulette, and One Blackjack.

The final sections were the crash games and drops & wins. The crash games included Space Blaze, Piggy Tap, and Midas Golden Plinko, while drops & wins included Aztec Smash, Big Bass Splash, and Mining Rush.

Banking Options

Whether you’re a newbie or an experienced player, you’ll find a suitable banking option among the variety of fiat and cryptocurrency options. The fiat options include bank cards like Visa and Mastercard, while e-wallets include Skrill, Neteller, and Interac.

Cryptocurrency-savvy players can choose options such as Bitcoin, Tether, and Ethereum.

The minimum deposit and withdrawal are €20. The maximum deposit is €5,000, while the maximum withdrawal is €5,000 daily, €10,000 weekly, and €40,000 monthly.

Deposits are instantly added to your account, while withdrawals vary by the payment method.

E-wallets and cryptocurrencies are the fastest withdrawal options, taking up to 24 hours. Bank cards and transfers work best for more patient players, taking 1-3 business days and 3-5 business days, respectively.

While the casino charges no fees, players should check with their preferred payment method for potential fees.

Security and Licencing

During our Moonwin Casino review, we found a licence from the Government of Curacao, which has a reputation for providing guidelines for online casinos enforcing player safety and game fairness.

The casino complies by using SSL encryption to prevent unauthorised third parties from accessing your personal and financial information. Additionally, the banking options use their security measures, like firewalls and verification checks, to ensure no incidents of financial fraud.

All games are developed by established game providers like Pragmatic Play and Evolution, who use RNG technology to ensure fair and unbiased outcomes. They go the extra mile by using independent game auditors like eCOGRA to ensure RNG works as it should and compliance with responsible gaming.

The responsible gaming section provides comprehensive measures to enforce responsible gambling, including internal tools, links to external professional organisations, and software recommendations. If you suspect you may have gambling problems, you can use tools including personal limits and self-exclusion.

Furthermore, you can access professional help from organisations, like GamCare and Gambling Therapy.

Customer Support

There are three customer support options: FAQs, live chat, and email. The FAQs have 14 questions coupled with appropriate responses providing solutions for challenges related to bonuses, games, and technical difficulties.

The live chat is available to registered players 24/7 for immediate assistance. Once you activate the feature, you will receive help from a well-trained customer support agent.

Finally, the email at support@moonwin.com allows you to explain your challenge in greater detail. Moreover, you can add supporting documentation like screenshots to paint a clearer picture for a knowledgeable customer agent.

Typically, you’ll receive a response within 24 hours.

Mobile Compatibility

Despite the absence of an app, the mobile site provides a convenient route for players on the go to access the casino. The mobile-optimised website works on most smartphones and tablets; it loads quickly, and it has a user-friendly interface.

Additionally, it comes with all the major bells and whistles from the desktop version, including casino games, login, and the search feature.

Best of all, you’ll save precious time you may have wasted browsing through app stores to download and install apps.

Conclusion

Moonwin Casino offers various convenient banking options, including fiat and cryptocurrency options. Most players will find at least one suitable option to process transactions seamlessly with little to no interruptions.

There are also various casino and live casino games from top game providers known for engaging themes, high-quality graphics, and immersive gameplay.

While problem gamblers are few, Moonwin takes no chances by providing a fully stacked responsible gaming section that protects both adults and minors.

Moonwin Casino FAQ

Is Moonwin Casino safe to play?

Yes, Moonwin Casino is safe to play because it has a licence from the Government of Curacao, which provides guidelines for player safety and game fairness, including SSL encryption, reputable banking options, and trustworthy game providers.

What is the maximum withdrawal at Moonwin Casino?

The maximum withdrawal at Moonwin Casino is 5,000 daily, €10,000 weekly, and €40,000 monthly.

What is the minimum deposit for Moonwin Casino?

The minimum deposit at Moonwin Casino is €20.

What are the most popular payment methods available at Moonwin Casino?

The most popular payment methods at Moonwin Casino are bank cards and e-wallets like Mastercard, Skrill, and Neteller.

What are the most common bonuses on Moonwin Casino's promotion pages?

The most common bonuses at Moonwin Casino are the welcome bonus, cashback, and free spins.

What are the most popular game providers offered by Moonwin Casino?

The most popular game providers at Moonwin Casino are Pragmatic Play, BGaming, and Evolution.