DrueckGlueck Casino

DrueckGlueck Casino Review

DrueckGlueck Casino launched in 2015 under the ownership of SkillOnNet Ltd. The casino has a licence from a reputable regulatory organisation, the Malta Gaming Authority, a variety of familiar payment methods, and responsive customer support options. 

In this review of DrueckGlueck Casino, we reveal the simple registration process, the engaging casino and live casino games, and variety of constant payment methods. 

How to sign up with DrueckGlueck Casino

The account creation process at DrueckGlueck is straightforward. Here are the steps. 

Game Selection

The website has a pirate theme with dedicated sections for popular games, jackpots, and live casino. While we could have gone straight to our personal favourites using the search feature, we tried out the popular games section to get a feel for what’s hitting the spot for other players.

As you’d suspect, online slots are the majority of games in the popular section hosted by well-known game providers like Yggdrasil Gaming, BluePrint Gaming, and Play’n Go. We explored dangerous seas in the pirate-themed Barbarossa Revenge, visited a tomb with golden hieroglyphics in Book of Dead, and tried to catch some fish in Fishin Frenzy the Big Splash.

The Megaways had over 200 titles with unique bonus features and multiple lines to land winning combinations. The ones that caught our attention included Desperado Wild with jailhouse free spins, Bison Rising with mystery symbols, and Centurion with cascading symbols.

There’s no better way to conclude online slots than with a tour of the jackpot titles, including fixed and progressive options. For the fixed options, there were Joe Exotic, Gladiator Ways, and Diamond Doggies.

The progressive options for millions of euros included Snake’s Gold Dream Drop, the Goonies Return Jackpot King, and Fortunes of Ra Jackpot King.

While we could have tried out a range of popular regular table games from roulette and baccarat to blackjack, the live casino amped the engagement with the presence of a live dealer. The live dealer provided entertaining commentary to games like Classic Auto Roulette, Casino Hold’Em, and Dragon Tiger.

Banking Options

If you’re looking for a familiar payment method from other online casinos, there is an option for you from the bank cards and e-wallets. The bank cards included Visa and Mastercard, while the e-wallets included Skrill and Trustly.

Players can also use Apple Pay for convenient mobile payments. 

The minimum deposit is €10, and the maximum is €1000. The minimum withdrawal is €30, and the maximum is €5000 per transaction and €10000 monthly.

Deposits arrived in our account instantly irrespective of the payment method.

However, the withdrawal processing speed varies depending on your preferred payment method. E-wallets lead the pack, processing within 24 hours for hurried players, while bank cards and transfers take 2-7 days.

To ensure there are no further delays, players should consider fulfilling KYC requirements, which can take up to 48 hours.

There are no processing fees for both deposits and withdrawals.

Security and Licencing

Our review of DrueckGlueck Casino discovered a licence from the Malta Gaming Authority, which is known for stringent guidelines for player safety and game fairness at online casinos.

The casino complies with SSL encryption on the website to keep intruders from accessing your personal and financial information shared with the casino.

Furthermore, trustworthy payment processors like Visa and Skrill use extra security measures for an additional barrier to prevent financial fraud. For example, they use firewalls and verification checks.

Games are hosted by established game providers like NetEnt, Evolution, and Red Tiger, who use RNG technology to ensure all game outcomes are unbiased for all players. They also go a step further by using independent game auditors like iTech Labs to verify RNG functionality and responsible gaming.

While problem gambling is not common, it can still happen to any player. The casino provides a dedicated responsible gaming section with nine questions to assess whether you may need assistance.

If you do, you can use internal tools like deposit and time limits and self-exclusion. For further free professional assistance, there are links to Gambling Therapy and Gamblers Anonymous.

Customer Support

Occasionally, you may experience challenges at DrueckGlueck Casino. There are three customer support options to handle almost any challenge related to accounts, bonuses, and payments.

The most accessible option is the live chat, which operates from 06:00 to 00:00 GMT daily. While it is not 24/7, you can catch a well-trained customer support agent during peak hours at the casino for immediate help.

If live chat does not cut it, there’s the email option using support@drueckglueck.com, which operates around the clock. While it may be slower to respond, taking up to 24 hours, it gives players the opportunity to explain the problem in as much detail as possible, including documentation.

Once you’ve sent your email, a knowledgeable customer support agent provides a comprehensive response within the stipulated response time.

Finally, the contact form is a great option for players who want to miss out on the hassle of opening their preferred email browser. The contact form works the same as email and is available on the website.

Mobile Compatibility

No apps, no problem. Players on the go can access their favourite online casino games using the mobile-optimised website through any smartphone or tablet browser.

Besides providing convenient mobile access, it loads quickly, is intuitive, and has thumb-friendly controls for all the main sections of the casino, including login, games, and responsible gaming.

Best of all, you’ll escape the hassle of browsing through app stores to find an app, which could slow down gameplay.

Conclusion

Besides prioritising player safety and security through a licence from the Malta Gaming Authority, DrueckGlueck Casino provides engaging casino and live casino games with a variety of engaging themes like ancient civilisations, fishing, and the Wild West.

 

Furthermore, the games are hosted by established game providers known for fair games and responsible gaming.

 

Even payment methods like bank cards and e-wallets provide a convenient and seamless payment processing experience.

 

While most players are responsible gamblers, the casino recognises the need for effective tools and external resources to assist any victims.

DrueckGlueck Casino FAQ

Is DrueckGlueck Casino safe to play?

Yes, DrueckGlueck Casino is safe to play because it has a licence from the Malta Gaming Authority, known for strict guidelines for player safety and game fairness. These include SSL encryption, reputable game providers, and established payment processors.

What is the maximum withdrawal at DrueckGlueck Casino?

The maximum withdrawal at DrueckGlueck Casino is €5000 per transaction and €10000 monthly.

What is the minimum deposit for DrueckGlueck Casino?

The minimum deposit at DrueckGlueck Casino is €10.

What are the most popular payment methods available at DrueckGlueck Casino?

The most popular payment methods at DrueckGlueck Casino are bank cards and e-wallets like Visa, Skrill, and Trustly.

What are the most common bonuses on DrueckGlueck Casino's promotion pages?

The most common bonuses at DrueckGlueck Casino are the welcome bonus and free spins.

What are the most popular game providers offered by DrueckGlueck Casino?

The most popular game providers at DrueckGlueck Casino are Evolution, NetEnt, and Microgaming.

Does DrueckGlueck Casino require wagering on both bonus money and deposit?

Yes, both bonus money and deposit at DrueckGlueck Casino must fulfil a 30x wagering requirement.