Casumo Casino
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About
Casumo Casino Review
Casumo Casino is an online casino established in 2012. Owned and operated by Casumo Services Limited on the web address https://www.casumo.com/en/. Casumo Casino is licensed and regulated by the MGA, offering players a safe and secure website to gamble online.
If you’re looking for a new casino to sign up to, an established name with thousands of games is always worth considering. In our Casumo Casino review, we take a look at what this well-known casino has to offer and whether it lives up to its reputation.
Casumo Casino first launched in 2012 and has its base in Malta, where it’s regulated by the Malta Gaming Authority. It is also regulated by the UK Gambling Commission, enabling it to offer casino games in the UK. Other countries where Casumo is licensed include Denmark, Sweden, and Spain.
Unlike many online casinos, Casumo isn’t owned or operated by an outside company. Ownership remains within the Casumo Group, which is also the licence-holder for both its casino games and sports betting.
Looking for more info about Casumo? Keep reading to get the full lowdown in our Casumo Casino review.
| Pros |
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| Low minimum deposit amounts |
| Established casino with large selection of games |
| Sports betting available in addition to casino games |
| Cons |
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| Withdrawals below £10 are subject to a fee of £3 |
| Customer service isn’t available 24/7 |
Helpful Content for New Players
- Here's an excellent introduction to new players on how online casino verifications (KYC) work.
- Helpful Tips for new casino players.
- An introduction to Responsible Gambling, what it is, why it's essential, and how to ensure a safe gaming experience.
- Compare the best offers available to players on our casino bonuses page.
How to Sign Up With Casumo Casino
| Step 1 | Head to the Casumo Casino website or download their app on either Android or iOS. Click on the turquoise “sign up” button to start the registration process. |
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| Step 2 | You will be taken through several screens and prompted to fill in your personal information. This will include both your email address and your mobile phone number. |
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| Step 3 | During the process, you will need to confirm your nationality, full name, date of birth, and address. This information will be used to verify your identity, so it must be accurate. |
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| Step 4 | When you have filled in all of your personal details, you will be asked to accept the terms and conditions and indicate your marketing preferences. You don’t need to agree to receive communication to continue, but if you don’t, you might miss out on special offers or promotions. |
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| Step 5 | When you have completed the signup process, you will be able to log in right away. If there are any welcome offers, these will appear in a pop-up box. You will also have the chance to make a deposit right away. |
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Game Selection
If you enjoy online casinos with a large selection of games, you’ll appreciate what Casumo offers. With more than 4300 online slots, table games, and live dealer titles, there’s a huge choice that caters to all types of players.
As with most casinos, the online slots make up the largest portion of the library. You won’t find every single game from the software providers, but both classic and new titles are included. This makes it possible to play the hottest releases in addition to big hits of the past.
Some of the software providers at Casumo Casino include:
- Pragmatic Play
- IGT
- NetEnt
- Microgaming
- Play’n GO
- Playtech
- Hacksaw Gaming
- Relax
- Push Gaming
- No Limit City
- All41 Studios
- Evolution
There are multiple versions of each of the table games, plus live dealer play. Video poker is included, plus there are scratchcards for those who want a quick and simple bet.
Casumo Casino also offers a sportsbook, so players can switch between casino games and sports betting. A good selection of sports is available, including horse racing and esports.
Banking Options
The banking options for Casumo Casino aren’t the most diverse you’ll find, but all of the main payment methods are included.
Players can take their pick from the following options for deposits and withdrawals:
- Visa/MasterCard debit
- Paysafecard
- ApplePay
- Bank transfer
Additional methods, such as Skrill and Neteller, may be available in some locations.
Deposits are subject to a £10 minimum, other than debit cards, where deposits can be made from just £5. This is great news for those on a budget, offering real flexibility for play.
The maximum limits for withdrawals can be found in the Cashier section of the Casumo site when logged in. There is no standard maximum that applies universally.
Any request for a withdrawal that’s less than £10 will be subject to a £3 processing fee.
Security and Licensing
As a well-established online casino, Casumo takes its responsibilities very seriously. It has a range of measures to promote fair gambling with tools to protect vulnerable players.
Casumo holds licences from prestigious regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority. This demonstrates genuine trustworthiness, proving that the casino adheres to high standards.
As a licensed casino, Casumo has to carry out KYC checks. Many of these are completed digitally without the need to upload any documentation. However, if Casumo cannot complete its digital checks, players will be asked to provide additional proof of their identity. Players requesting withdrawals of more than £1000 may also be subject to further KYC checks.
Customer Support
You might never need to contact the customer support team, but it’s reassuring to know that help is at hand, just in case. Casumo calls its customer service agents “ambassadors” and makes it possible to contact them via live chat or email.
The live chat facility is available on the website after logging in. Players will be initially directed to a bot but if the query can’t be solved, the chat will move onto an agent. It’s possible to chat with a live agent between 8 am and 1 am CET.
The quickest way to contact customer support at Casumo is via the live chat. However, for more complex queries, the email address is hey@casumo.com.
There is no telephone support available at Casumo, but this isn’t unusual for online casinos.
The website has an FAQ section, which is useful for dealing with common queries.
Mobile Compatibility
Online casinos need to be fully accessible on a range of devices, and Casumo certainly ticks this box. In addition to the desktop site, there’s a mobile site which is fully optimised for gameplay on a smaller screen.
There are also apps for Casumo that are available on both iOS and Android. The Android app can be downloaded from the Casumo site while Apple users can get the app from the App Store.
Whatever option players pick, the experience is smooth and fully functional. The apps work well and are glitch-free, while the mobile site has been thoughtfully designed to accommodate the different screen dimensions. This is underlined by the fact that Casumo has previously twice won the Best Mobile Casino award from EGR, giving credence to its claim of offering an outstanding experience while on the go.
Conclusion
Casumo Casino has a great reputation that stretches back to when it first launched in 2012. Winner of multiple casino awards and fully licensed in multiple jurisdictions, there are no concerns over security or quality of play.
Many of the industry big guns have lined up to include their games at Casumo, creating a huge library for players to choose from. Payment methods could be wider, but players won’t find themselves short of the main options.
Overall, our Casumo Casino review is overwhelmingly positive, with many features that players will appreciate. If you’ve already registered with Casumo, why not add your comments below?
Online Casino FAQs
Is Casumo Casino safe to play?
Yes, Casumo Casino has high levels of trustworthiness, including the use of SSL encryption. It is licensed by multiple bodies in countries around the globe including the UK, Malta, and Spain.
What is the maximum withdrawal on Casumo Casino?
The maximum withdrawal at Casumo Casino can vary but will be shown in the cashier section for players after they have logged in. Requests for higher withdrawals may attract additional identity checks.
What is the minimum deposit for Casumo Casino?
The minimum deposit depends on the payment method. For debit cards, the minimum deposit is £5, and for all other methods, the minimum is £10.
What are the most popular payment methods available at Casumo Casino?
There are a variety of ways to deposit funds at Casumo Casino. This includes Visa/MasterCard debit cards, paysafecard, ApplePay, and bank transfers.
What are the most common bonuses on Casumo’s promotion pages?
The welcome bonus is one of the most popular bonuses at Casumo, along with the promotion for making the first deposit. There are also several offers available for the Casumo sportsbook.
What are the most popular game providers offered by Casumo Casino?
Casumo Casino offers many of the best software providers, with names that will be familiar to players. This includes Evolution, Pragmatic, IGT, Microgaming, Playtech, and Play’n GO.
Does Casumo Casino require wagering on both bonus money and deposit?
No. In order to comply with UK Gambling Commission rules, Casumo does not impose any wagering requirements on deposits. Once a deposit has cleared, it could theoretically be withdrawn immediately. Bonus money typically has wagering requirements of x30 that must be fulfilled within seven days.