21.com

21.com Casino Review

BP Group Ltd. owns 21.com Casino, which launched in 2018. It has a trustworthy licence from the Malta Gaming Authority, a variety of payment methods, and several engaging casino and live casino games from well-known game providers like Pragmatic Play, Evolution, and NetEnt.

Our review of 21.com Casino reveals the easy registration process, some player-favourite casino and live casino games, and responsive customer support options.

How to sign up with 21.com Casino

We created an account at 21.com Casino in mere minutes. Here’s how.

Game Selection

The website has a pink and black theme with five sections leading to the casino, live casino, and promotions. Our first stop was the casino section, which had categories for most popular, instant win, and Megaways.

We explored the top games first, which had various engaging themes for online slots , including ancient civilisations, aliens, and animals from well-known game providers like Play’n Go, Pragmatic Play, and NetEnt.

Our top picks were alien-themed Reactoonz, candy-themed Sweet Bonanza, and fishing-themed Big Bass Bonanza.

The Megaways also added to the entertainment with unique bonus features and multiple ways to land winning combinations. We were drawn to Big Bad Wolf with the piggy wild feature, Madame Destiny with the Megaways mechanic, and Temple Tumble with cascading reels.

Table games included popular titles of roulette, blackjack, and poker from popular game providers like Relax Gaming, OneTouch, and Switch Studios. These included Jacks or Better, Multifire Roulette, and Classic Blackjack.

Beyond the regular table games, there was more engagement with the help of a live dealer in the live casino section. Besides streaming from a land-based casino, the live dealer provided engaging commentary for games like Blackjack Lobby Immersive Roulette for table games and Mega Wheel and Funky Time for game shows.

The titles in the live casino section were majorly from game providers like Evolution and Pragmatic Play. 

Finally, players who do not have the time to learn the ropes of online slots or table games will appreciate the instant win section. The section offered a variety of simple-to-play games for quick wins, including Aviator, Mines, and Plinko.

Banking Options

Whether you’re a new or experienced player, you’ll find familiar payment methods from other online casinos, including bank cards and e-wallets. The popular bank card options include Visa and Mastercard, while e-wallets include Neteller and Skrill.

You could also use other options like Maestro, Paysafecard, and bank transfers.

The minimum deposit is €10, and the maximum is €10,000. The minimum withdrawal is €50, and the maximum is €5000 per day and €25000 weekly.

Deposits are instantly credited to your account.

However, withdrawals have varying processing speeds depending on your payment method. The fastest are e-wallets, which are often instant but may take a little longer, up to 24 hours occasionally.

The next option is bank cards, which take 2-5 business days, and bank transfers take up to five days.

There are no fees for any payment method, which means you’ll get the best bang for every single cent.

Security and Licencing

Our review of 21.com Casino revealed that the casino has a licence from the Malta Gaming Authority. The regulatory body has earned a reputation for strict guidelines and rules for player safety and game fairness among online casinos .

The casino complies by using SSL encryption at the site to prevent unauthorised third parties from accessing your private personal and financial information.

Additionally, payment processors like Visa and Neteller add an extra layer of security like firewalls and verification checks. These act as a barrier to financial fraud when processing transactions.

Game providers like Pragmatic Play and Evolution use RNG technology to ensure all game outcomes are unbiased for each player. They also work with game auditors like iTech Labs and eCOGRA to ensure RNG functions optimally and the games promote responsible gaming.

Finally, the responsible gambling section provides internal tools to assist problem gamblers. These include reality checks, cool-off periods, and self-exclusion.

If those don’t help, you can escalate the issue to professionals at Gambling Therapy and GamCare , who have multiple years of experience successfully assisting problem gamblers to recover.

Customer Support

Whenever you experience any problem, you can use three customer support options, starting with FAQs to email support. The FAQs provide a search feature to narrow down relevant articles for your specific issue instead of browsing through the five sections.

If you’re not in a hurry, you can look through the six sections catering to specific challenges about your account, bonuses, and payments.

The live chat is 24/7 and provides immediate assistance from an enthusiastic and well-trained customer support agent. You can easily access it by clicking the chat bubble on the website. 

Finally, if your challenge is not resolved, you can escalate to email at support@21.com for assistance from a knowledgeable customer support agent. Best of all, you can explain the problem with as much detail as possible, including documentation for a comprehensive response, typically within 24 hours.

Mobile Compatibility

While there is no app, the mobile site more than carries its own for players on the go. The site is mobile-optimised, works on most smartphones or tablets and has most of the important sections from the main website, like casino games , login, and responsible gaming.

Best of all, it loads quickly, fits well into most mobile device screens, and prevents you from the hassle of browsing through app stores to download and install an app.

Conclusion

Players do not have to look over their shoulders about game fairness and safety at 21.com Casino because it has a trustworthy licence from the Malta Gaming Authority. Additionally, the wide selection of fascinating casino and live casino games provided by game providers will suit almost any player's taste.

Best of all, payment processing is seamless because of the popular payment processors, including bank cards and e-wallets.

Finally, there’s no monkey on your back about responsible gambling since the casino has effective internal tools, links to external organisations, and software recommendations.

21.com Casino FAQ

Is 21.com Casino safe to play?

Yes, 21.com Casino is safe to play because it has a licence from the Malta Gaming Authority, which implements high player safety and game fairness standards at online casinos. These include SSL encryption, reputable game providers, and trustworthy payment methods.

What is the maximum withdrawal at 21.com Casino?

The maximum withdrawal at 21.com Casino is €5000 per day and €25000 weekly.

What is the minimum deposit for 21.com Casino?

The minimum deposit at 21.com Casino is €10.

What are the most popular payment methods available at 21.com Casino?

The most popular payment methods at 21.com Casino are bank cards and e-wallets, including Visa, Skrill, and Trustly.

What are the most common bonuses on 21.com Casino's promotion pages?

The most common bonuses at 21.com Casino are the welcome bonus, the Monday & Tuesday Happy Hour, and the Sunday Booster.

What are the most popular game providers offered by 21.com Casino?

The most popular game providers at 21.com Casino are Microgaming, NetEnt, and Pragmatic Play. 

Does 21.com Casino require wagering on both bonus money and deposit?

Yes, 21.com Casino requires a 40x wagering on both the bonus money and the deposit.