Video Slots £2.50 charge to withdraw ?
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Slotplayer
Moderator
As long as it is within their T's and C's, then yes they can. They don't just make that charge for debit cards, but for all payment methods which, in my opinion, then makes it legal.
From the 13th of January, all business, including online operators, are not allowed to charge any processing fees. This applies to both: Credit and Debit card transactions. The new law comes from a EU Payment Services Directive and is applicable to all EU Member States. The directive has been implemented into the UK law as well. Therefore, the answer is no - they cannot charge you for 'processing a transaction'. It does not matter what their T's and C's say, however, as online gambling operators are poorly regulated, I doubt they will be implementing the new laws any time soon. I even doubt they know that such new laws exist.
Cheers,
Z
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Thank you for the answer.
You are correct they did not know, they asked me to send proof lol.
Chat also told me to only make one withdrawal a day so I would not have this problem again LOL.
I am still waiting for a copy of the chat I had with them but they have not sent it yet.
You are correct they did not know, they asked me to send proof lol.
Chat also told me to only make one withdrawal a day so I would not have this problem again LOL.
I am still waiting for a copy of the chat I had with them but they have not sent it yet.
ryans_slots
New member
it does cost the slot providers to keep processing payments, so they do give you 1 free per day, then a £2.50 surcharge upon any additional withdrawals, for e.g you withdrew £100 then another £100 via skrill, it all adds up to their costs, because you want it in 2 parts. I always withdraw low amounts e.g £100-200 the same I do pay £2.50 per, but it stops me tilting and blowing the whole balance 
Slotplayer
Moderator
Always wise to read the whole regulation, namely this bit:
Prohibit surcharging, which are additional charges for payments with consumer credit or debit cards, both in shops or online;
( link: http://europa.eu/rapid/press-release_IP-18-141_en.htm?locale=en )
So if the casino charges for debit / credit card transactions but not for e-wallets then it is no longer legal. Hence why casinos have now stopped these 2.5% fees for debit cards.
However, if there is no additional charge for debit cards (at VS it is £2.50 for all methods) then in my opinion they can still charge.
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I have read the whole regulation, as well as the PD1 and PD2. It is clear that all 'surcharges' which are in a nutshell additional payments for transactions are prohibited. It does not matter what payment method you use. Debit card, Skrill or PayPal. Quote from gov.uk:
'today's ban means that it will be unlawful for retailers to charge additional fees when someone uses a particular credit or debit card, or other payment systems like PayPal, to make a purchase. This will ensure consumers can be confident that there won’t be any nasty surprises, and they won’t be penalised for wanting to pay in a particular way'.
Thus, the new regulation is applicable to all payment methods and is in a nutshell implemented to protect the consumer from acquiring additional charges. What VS and many other online operators are doing is just that, applying additional charges allegedly for 'payment processing' and in some cases 'administrative costs'.
ShawSlots
New member
hahaha love it xDthemagics92
Thank you but eating into the casinos profits is what I love to do.
ryans_slots
New member
I'm + £10,000 up on videoslots last year I don't think I'll be too upset of £2.50 fee extra once or twice a weekthemagics92
Thank you but eating into the casinos profits is what I love to do.
Slotplayer
Moderator
The legislation came into force mainly to stop the practice in the travel industry who punish you using a card by adding a 2.5% fee.
Read your quoted line again..... charge additional fees when someone uses a particular credit or debit card
There is no additional fee at VS that punishes you using a card.
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You simply have to push your agenda through right? I will repeat myself again, retailers CANNOT charge you for ANY transactions using ANY payment methods on ANY circumstance. I am reading law at University, skype me if you want me to explain to you how this regulation works.
Slotplayer
Moderator
What agenda is that then? We are discussing additional fees here.
And what makes your opinion right and mine not?
You are reading law at Uni? That is nice for you, done that and bought the t-shirt when you were still in nappies.
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Slotplayer
Moderator
To add to the above from: http://www.bbc.co.uk/news/business-42639408
Extra fees that have nothing to do with the way you pay can still be charged.
The £2.50 second withdrawal fee by Videoslots is just that - an extra fee charged irrespective of the withdrawal method. The newly introduced legislation does therefore not apply in my opinion.
Back to the classroom for some me thinks :4head:
Extra fees that have nothing to do with the way you pay can still be charged.
The £2.50 second withdrawal fee by Videoslots is just that - an extra fee charged irrespective of the withdrawal method. The newly introduced legislation does therefore not apply in my opinion.
Back to the classroom for some me thinks :4head:
Once again, 'in your opinion' you are right. I know for a fact that I am right and if you want me to explain it to you in greater detail I can. You come along as an expert on all topics - that is for sure one thing I have noticed on this forum.
Slotplayer
Moderator
No need to explain further. I am no expert on all matters (never said so) and neither are you. You know for a fact you're right and I know for a fact I am right.
Considering neither of us are experts then we shall leave it at that shall we and the readers can draw their own conclusion.
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