Need some legal advice

[Frankicks]

Hello,

A few weeks ago I started playing on 1xslot.com (biggest gambling mistake ever) after losing quite a bit I found out that their license is very shady. Their license clearly states that they are NOT allowed to offer services to people from The Netherlands (that's where I'm from)

How can I proceed to get my money back? The casino is not willing to communicate with me, because they say "it doesn't matter what the license says".

You can find the license here (it was retrieved on the 4th of April, hence the big red box): https://validator.antillephone.com/validate?domain=1xslot.com&seal_id=044ad1e10faa1eeb0fac4a9c8c56aabe2e06e3058511647f23f9cc50ee32d23a75535bc9517db2af892c8ef0d8ce07ff&stamp=ea006586b44a3077fc6bd90942bc86a0

Also, beware of this casino, do NOT under any circumstance play here.

[Miiw]

Don't get me wrong, but you lost and now you want your money back?

I don't think that is possible, even if they accepted you from an excluded country.

[Slotplayer]

Very shady casino. Just by clicking on the "about us" and "contact" links shows very little information. No address other than email addresses as an example.

Licensed by some shady jurisdictions and you are up against it getting your money back.

As Miiw already said, losing money is not normally a reason for funds to be returned. Had you won and got paid, would you have returned your money?

Lesson learned from this and consider the money lost and next time stick to casinos that are recommended here (or other reputable websites).

[danishcomfort]

Take care out there People, it is big business.

Rule nr 1. If any doubt about the casino and T&C do not play at the casino, for your own sake but also for other gamblers sake, because if we dont feed the bad casinos they will die.

Rule nr 2. Always get verified before the first deposit, it goes faster because the casino indeed want you as a costumer.

 

[Bas210]

13 hours ago, Frankicks said:

Hello,

A few weeks ago I started playing on 1xslot.com (biggest gambling mistake ever) after losing quite a bit I found out that their license is very shady. Their license clearly states that they are NOT allowed to offer services to people from The Netherlands (that's where I'm from)

How can I proceed to get my money back? The casino is not willing to communicate with me, because they say "it doesn't matter what the license says".

You can find the license here (it was retrieved on the 4th of April, hence the big red box): https://validator.antillephone.com/validate?domain=1xslot.com&seal_id=044ad1e10faa1eeb0fac4a9c8c56aabe2e06e3058511647f23f9cc50ee32d23a75535bc9517db2af892c8ef0d8ce07ff&stamp=ea006586b44a3077fc6bd90942bc86a0

Also, beware of this casino, do NOT under any circumstance play here.

Het ziet er ook wel erg shady uit he, ging er geen lichtje branden?

1 hour ago, danishcomfort said:

Take care out there People, it is big business.

Rule nr 1. If any doubt about the casino and T&C do not play at the casino, for your own sake but also for other gamblers sake, because if we dont feed the bad casinos they will die.

Rule nr 2. Always get verified before the first deposit, it goes faster because the casino indeed want you as a costumer.

 

Do not agree with term 2 - if you are using the welcome bonuses of the casino, the chances are low that you will complete wagering. I prefer to not have all my personal information around a casino while not making a withdrawal.

In my experience I never had any issues with veriifcation, exception is one casino where they suddenly asked for me holding my ID - that is a big no-no.

5 hours ago, Slotplayer said:

Very shady casino. Just by clicking on the "about us" and "contact" links shows very little information. No address other than email addresses as an example.

Licensed by some shady jurisdictions and you are up against it getting your money back.

As Miiw already said, losing money is not normally a reason for funds to be returned. Had you won and got paid, would you have returned your money?

Lesson learned from this and consider the money lost and next time stick to casinos that are recommended here (or other reputable websites).

And here we have the proof that this is not correct, or the reputable website are not (the last one if you ask me)

It gets a 8,5 on askgamblers  https://www.askgamblers.com/online-casinos/1xslots-casino-review/

But if you ask me, based on the layout and other reviews on the internet, askgamblers dissapoint again.

[Craig smith]

@Frankicks yip totally agree with what the guys say above this post and i very much agree with ( slotplayers ) last comment is that this is a lesson learned from this. Always look for a site like casinogrounds who will direct you to a reputable casino. And if you have a problem/issue there are people on this website you can turn to for advice. 

On your above post because its a matter of you have lost your money, realized how shady a casino you were dealing with then the thought came to you of wanting a refund. It wont happen because you have lost your money playing and want it back. If your money had been taken away out of your balance for no reason and you had not played then you have a case to put forward for people to look at and im just using that as an example. You need to have some kind of case to fight with.

You have lost your money, you wont get it back, you will have to suck this one up and use it as a lesson learned and also you are helping others to avoid this site. Sorry if it sounded a bit blunt but as the posts above have explained i totally agree with whats been said. 

The more comments you get back the bigger the picture you can get in your head for acceptance on how its a lesson learned. And believe me my friend you are not the first player to fall into playing at a shady casino. Take care, craig.??.

[Slotplayer]

2 hours ago, Bas210 said:

Het ziet er ook wel erg shady uit he, ging er geen lichtje branden?

Do not agree with term 2 - if you are using the welcome bonuses of the casino, the chances are low that you will complete wagering. I prefer to not have all my personal information around a casino while not making a withdrawal.

In my experience I never had any issues with veriifcation, exception is one casino where they suddenly asked for me holding my ID - that is a big no-no.

And here we have the proof that this is not correct, or the reputable website are not (the last one if you ask me)

It gets a 8,5 on askgamblers  https://www.askgamblers.com/online-casinos/1xslots-casino-review/

But if you ask me, based on the layout and other reviews on the internet, askgamblers dissapoint again.

Well I did say reputable websites. Whether Askgamblers is reputable is certainly worth discussing 

[Frankicks]

Let me make this clear - Their license is NOT accepted in the Netherlands, which is a felony. I did try to withdraw money and they refused to pay me because of this. 

I'm not asking for advice in general, I'm asking legal advice. 

Their license is invalid within the Netherlands, but they still offer iDeal, which is a dutch payment method. 

What steps can I take to start a case against them? I'm not letting this one go. 

[SpinMeUp]

6 minutes ago, Frankicks said:

Let me make this clear - Their license is NOT accepted in the Netherlands, which is a felony. I did try to withdraw money and they refused to pay me because of this. 

I'm not asking for advice in general, I'm asking legal advice. 

Their license is invalid within the Netherlands, but they still offer iDeal, which is a dutch payment method. 

What steps can I take to start a case against them? I'm not letting this one go. 

I am afraid there is absolutely no legal way to get back a single penny of your money. Although it hurts you have to let it go and move forward. 

[Slotplayer]

3 hours ago, Frankicks said:

Let me make this clear - Their license is NOT accepted in the Netherlands, which is a felony. I did try to withdraw money and they refused to pay me because of this. 

I'm not asking for advice in general, I'm asking legal advice. 

Their license is invalid within the Netherlands, but they still offer iDeal, which is a dutch payment method. 

What steps can I take to start a case against them? I'm not letting this one go. 

With respect, if you want legal advice you are most probably on the wrong forum as I am not aware of any legally trained posters here, let alone those that specialise in the casino area (but I stand to be corrected).

So your next step, I suggest, is to have a chat with a solicitor in the Netherlands, put the case to them and see what they say. It is going to cost you though I guess if a solicitor is prepared to take on your case.

[Craig smith]

@Frankicks in your initial opening post at the top you ( do not mention you tried to withdraw money) you put it to us you had lost your money. You started playing at this casino and then realized it was shady. You obviously lost and want your money back because your jumping on the shady portrayal of this casino. Well if you come to this website wee can only try and offer you advice on what to do. 

I noticed you said you are not going to let this one go. Plus in your opening statement you put it out thare to warn others not to play at this site. Wee at casinogrounds thank you for that because then wee can advise people not to go near it if a person wants recomendations on reputable casinos to play at.  

I get the sense that you thought you could just come on this website, say what you have said and wee would help you get your money back. Thats what it looks like to me the way this has went.

First off wee thank you for flagging this casino up as a shady casino. Wee can warn others and not direct anyone to it, so thankyou.

Second your case does not fall under its an easy thing just to get your money back because thare shady. Out in the real world unless it is a proper realistic mistake by the casino that can be looked at by them, corrected and then your money is refunded to your balance, then you have to be willing to go deeper with your side of things and have your evidence to back up the complaint your lodging.

An example being if you had just completed a bonus that paid 150 euro and the winnings never appeared in your account then a player has the case to go to casino live chat and sort it out. And the reason being is most people take screenshots or in my case i record my bonuses incase something happens.

Then there is proper evidence that i and a player can get there money based on an obvious mistake by the casino or a glitch in the game/slot. It may take a bit of time but i will get my winnings. That is a more simplistic answer of how a casino would be in a position to refund your money.

Third as i say i think you thought it would be easy just to get your money back because thare shady. You are not the first person to get done over by a shady operator and you will not be the last. 

The advice you get on this site is from good people. I am pleased you brought it to our attention, but wee can only guide you. And its a case of you have lost your money and noticed the casino is shady and i want my money back. Its as simple as that. 

You did not mention you had tried to make a withdrawl in your opening post and to simplify an answer you are seeking from us is-1, wee are saying you will have to get legal advice from proper authorities involved and ask them to look at this for you, present all the facts to them. This may incur a fee,

you said you were not going to let this go so sucking it up and taking the hit is not an option, You will not make the same mistake again, i can tell that. Thats the easy way to close this whole chat. But you are not letting it go. So it has to be legal advice.

In your eyes you have been done over by a shady casino. So get legal advice, get your evidence gathered up and present everything to them. Hopefully you win your case, get your money back and you will have sorted it, slim chance i would think, depends how deep your willing to go legally.

i would assume there is no fee if you win your case. Also get the police involved and basically explain to them you have been robbed by a shady casino. Present the facts and take it from thare. The police may direct you to legal advice, which i think they probably would. 

All in all because you are not going to let it go and you have come to casinogrounds seeking help, i am advising you seek legal advice. Have all your evidence with you and go after trying to get your money back. The other way is you let it go.take the hit and lesson lerned.

At casinogrounds wee are not lawyers, all wee can do is listen, and read what your telling us. Then wee can guide you to your best possible options. Wee are not miricle makers in the fact wee can just get onto the casino and ask for your money back. 

I think and feel overall with the issue you have is, and my opinion you have to seek legal advice with all your information to back up your situation. And hopefully something good comes of it.

It will take time because these things do but you will be in a position whare you are fighting it. Who no's the casino might just say yes heres your money back if you cause them enough hassle through a legal means. 

Thats the best advice i can possibly give frankicks, i cant direct you anymore unless someone else from casinogrounds gives you good direction on what to do. 

Or you let it go and lesson learned as harsh as that sounds. So good luck to you and hopefully you are successful. You seem determined enough. 

Also you will help others with this terrible experience with the casino in question. If you do go down the legal route let me and us at casinogrounds no how you got on. Thats if you wish of course.

Craig smith.

[TimSchaeffer]

as a dutch citizen i will give you my opinion about the things that are happening to you,

 

first of all it sucks that you had a shady casino, it sucks that those are out there but reporting this is a great thing to do, so thanks you did that.

 

now comes the hard part, gambling should be fun to do, the money you put in should never have the reason to ''earn'' from it, if the amount you can afford is gone then you should

just do somthing else. when i read your topic, i think you've made multiple deposits and also asked a withdrawal. if i would see your first topic and the second post, i get the idea that you did not asking any withdrawal at theirs, since you never spoke about it in your first post. however, this is my opinion ofcourse.

if i were you, i would just stop it here and don't try to make a case, building up a case is gonna cost you money and believe me, if they can start a casino then they can afford a big lawsuit aswell. also, they have said in their T&C's that they do not provide services to the netherlands, if you would have read them, before playing them, you could now this could bring trouble along in the future. 

 

gambling should be fun to do, i can see you lost osme deposits and i hope you stayed at the one's you can afford, losing money is not fun to do but you and we are willing to take the risk to either get a cashout or lose it, so the money you invested is gone. its sore that happened, but it happened, like the rest is telling you, its a lesson learned, my advice would be move on, fileing a lawsuit will only cost you more money. but ofcourse, you are free to do whatever you want, i just am giving my advice about it. sometimes we let the gambling slip a bit to much trough to us and we keep playing, if that would happen, take a break or talk about it with relatives / family / friends.

 

kind regards,

 

Tim