Leovegas, a display issue? I don't trust them.

[grazer13]

Francesca8:24 amHello Graham. How may I help you?

GrahamHi, can you tell me what the total wagering required on my bonus is please

FrancescaSure thing, Just a moment please and i'll have a look in your account.

Hello Graham, many thanks for your kind patience. You have been provided with a bonus handout of £300, kindly note that all bonuses have a wagering requirement of 35 times. Having said this, your Bonus is at a current turnover of £3,597.13 and has a turnover limit of £10,500.00 in order for it to be successfully converted to your Real Balance. 

You may check your wagering percentage here: https://www.leovegas…en/login/account/balance/#homeLeoVegas - King of Mobile CasinoPlay casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, find out on our casino floor!

Grahamok, thanks

FrancescaYou are welcome!

Grahamcan you tell me which games do not contribute 100% to wagering because I have definitely done more than 3.6k wagering

FrancescaBear with me a moment please while I look into this for you.

Graham, this bonus may be wagered on any Casino slots. This bonus will not work on Live Casino games in this case as it is a 35x set wager.

Grahamare all slots 100% wagering

FrancescaAll slots are entitled for wagering, except for LiveCasino games.

Grahamyou mentioned before that I had done 3597 from 10,500 which is 34% and yet on my account it shows as 26%?

FrancescaThis means you still have to wager another £6902.87 on your account, Graham.

Grahambut why does my account only show as 26% wagering when it should be 34% Read

FrancescaI am afraid this is a display issue Graham, we can confirm that your current wager is at 34% and not at 26%.

 

I played for over 3 hours quick spinning at stakes of £3 and £4 , the wagering should be at least 6k as well so the wagering is wrong and the % displayed is wrong. Beware.

[Gee_Bee1]

I'd say with sir Kimster streaming the majority of his play there and the fact they are telling you the wagering is actually less i doubt they are lying or there is any need not to trust them.

[slotsofun]

I have noticed this too, when I am wagering the % seems to go slower or not update regularly as I go, thus I have usually wagered about 10-20% more than what it shows. I would think this is an issue that needs sorting, because it could be argued that it is a tactical error by the casino to make someone playing through wagering continue to play whilst they have finished wagering, ie spend more/not withdraw at all.