biggycash Posted 15 June, 2021 Share Posted 15 June, 2021 I deposited 50€ some days ago and recieved the 100% deposit bonus if I wager it 40x. I managed to hit a big win and after the 40x wagering I had 920€ so I decided to cash it out. The next morning I recieve a mail that they have made a "mistake" and that the bonus was only eligible for trustly deposits and consequently they cancelled the withdrawal and kept every penny except the 50 I deposited. The bonus didnt say anything about a trustly promotion and why would they even give me the option to recieve the bonus if I used the "incorrect" deposit method? Quote Link to comment
Lone Wolf Posted 12 July, 2021 Share Posted 12 July, 2021 Online casinos can do whatever they want, the best you can do is stop playing online. Regulation doesn’t mean shit, it’s all corrupted. And as you can see nobody cares here till it happens to them. Quote Link to comment
biggestdosser Posted 14 July, 2021 Share Posted 14 July, 2021 Did you use a streamer link for it? If yes, streamers like Kimster can help out then. Quote Link to comment
irish_pilot Posted 14 July, 2021 Share Posted 14 July, 2021 I used to play there, I shut down my acc there after 1 day my deposits were currency converted from € to $ felt really sketchy to me to be honest Quote Link to comment
Slots Critic Posted 15 July, 2021 Share Posted 15 July, 2021 That's horrible, you might want to try and raise a dispute on AskGamblers since it seems they have decent reputation there. Other than that, make noise on every forum you can see and try and damage their reputation as much as possible, and be sure they know about it. Only chance you have really, sorry another casino has messed with an honest player. Quote Link to comment
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