Skrill Scam (HELP)

[Hypeshev]

Hi, Guys can someone help. 
So long story short. I created a Skrill account to deposit on 888sport (UK regulated casino/sports) I won some money and then withdraw it.
My account was new so I went through a verification process. I send all my documents and take the picture with a code and everything. Then I received an email saying that my account was locked for no reason. I called their assistance team and they told me it was a mistake and unblock me. Next morning another email saying that my account was verified and a few hours later an email saying that my account was closed permanently and all my balance was charge for a fee. I immediately called the assistant team and the guy told me just, I understand but i can't give you any reason and the decision was final. How is that make any sence? I dont even know what to do. 

[Hypeshev]

This is terms. BTW i only have 2 transactions on my account and deposit and withdraw on 888sport. 


It is strictly forbidden to send or receive payments as consideration for the sale or supply of: tobacco products, prescription drugs, drugs and drug paraphernalia, weapons (including without limitation, knives, guns, firearms or ammunition), satellite and cable TV descramblers, material which incites violence, hatred, racism or which is considered obscene, government IDs and licences including replicas and novelty items and any counterfeit products, unlicensed or illegal lotteries or gambling services (including without limitation the use of or participation in illegal gambling houses), unregistered charity services, items which encourage or facilitate illegal activities, prepaid debit cards or other stored value cards that are not associated with a particular merchant and are not limited to purchases of particular products or services, third party processing or payment aggregation products or services, multi-level marketing, pyramid selling or ponzi schemes, matrix programmes or other “get rich quick” schemes or high yield investment programmes, goods or services that infringe the intellectual property rights of a third party, un-coded/miscoded gaming, timeshares or property reservation payments (On and Off Plan). We reserve the right, in our sole discretion, to add categories of prohibited transactions by adding such categories either to these Terms of Use or an acceptable use policy published on the Website.

11.2. It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games. We may suspend or terminate your Skrill Account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your Skrill Account for or in connection with illegal gambling transactions. This list is not exhaustive and it is your responsibility to ensure that you do not use our services for transactions that may be considered illegal in your jurisdiction.

11.3. You may not use our services if you are residing in certain countries. A list of non-serviced countries is available on the Website and updated from time to time. This list is not exhaustive and we may in our sole discretion decide to discontinue or restrict our services in other countries at any time and without prior notice. We reserve the right to suspend or terminate your Skrill Account at any time if we reasonably believe to be required to do so by law or in order to comply with recommendations issued by a relevant government authority or recognised body for the prevention of financial crime.

11.4. It is strictly forbidden to use your Skrill Account for any illegal purposes including but not limited to fraud and money laundering. We will investigate and report any suspicious activity to the relevant law enforcement agency. We reserve the right to charge you in our sole discretion an administration fee as displayed in the "Fees" section of the Website for every investigation we undertake into any such suspicious activity, including where we get notified thereof by any third party whom we partner with. You are prohibited from using your Skrill Account in an attempt to abuse, exploit or circumvent the usage restrictions imposed by a merchant or a Third Party Provider on the services it provides.

11.5. You may only accept payments for certain categories of business after approval from us in our sole discretion. Such business categories include but are not limited to: money exchange or remittance businesses, including but not limited to bureaux de change, currency exchanges and purchase of travel money; the collection of any form of donations or payments to charitable or not-for-profit organisations; dealing in natural resources such as jewels, precious metals or stones; live streaming; the sale or supply of alcoholic beverages; the sale of supply of dietary supplements and alternative health products; any other business category published in an acceptable use policy on the Website from time to time. In case you are in doubt whether your business falls under any of the above categories, you must contact Customer Service. We reserve the right in our sole discretion, to add business categories requiring approval by adding such categories either to these Terms of Use or an acceptable use policy published on the Website.

11.6. If you conduct or attempt to conduct any transaction in violation of the prohibitions contained in this section 11 or without the necessary approval under section 11.5, we reserve the right to: reverse the transaction; and/or close or suspend your Skrill Account; and/or report the transaction to the relevant law enforcement agency; and/or claim damages from you; and charge you an administration fee as displayed in the "Fees" section of the Website if we apply any of the above.

[LetsGiveItASpin]

Sounds very strange, anyone who knows what it can possibly be?

[tinnepapi]

It would be helpful if we had info on which country you reside in, I don't think Skrill currency is forced by where you live. So your only transactions are a deposit and a withdrawal to/from 888, where did the money in your Skrill originate from?

86 pounds sounds like a really small amount to get blocked for.

You also said you verified your account and it's been so long since I created mine, did you need to send in your passport, could it be a case of mistaken identity?

Sorry if I missed something vital, typing this in bed with eyes crossed and sleep deprived.

[Hypeshev]

2 hours ago, tinnepapi said:

It would be helpful if we had info on which country you reside in, I don't think Skrill currency is forced by where you live. So your only transactions are a deposit and a withdrawal to/from 888, where did the money in your Skrill originate from?

86 pounds sounds like a really small amount to get blocked for.

You also said you verified your account and it's been so long since I created mine, did you need to send in your passport, could it be a case of mistaken identity?

Sorry if I missed something vital, typing this in bed with eyes crossed and sleep deprived.

The verification was with my passport and i send a photo holding a note with special code. The deposit was via my bank card which is in my name again. This is so strage for a company that big doing that stuff

 

[LetsGiveItASpin]

Can you confirm the issue has been solved and if so what was the reason they closed the account?

[Play The Game]

Email says they charged an administration charge under the 11.6 act in tncs. 11.6 just basically covers all the other ones so its very hard to pinpoint the problem. 

I think this may be the problem:

11.2. It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games. We may suspend or terminate your Skrill Account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your Skrill Account for or in connection with illegal gambling transactions. This list is not exhaustive and it is your responsibility to ensure that you do not use our services for transactions that may be considered illegal in your jurisdiction.

Why did they charge your entire balance and not like 20% or just refund you then close it down.

This is why i have a separate debit card for online transactions and only use that. The day they stop us using debit cards is the day i never gamble again..Not with all this crap going on from big legit companies.

Where do you reside?

[Slotspinner]

paysafe is a massive company, they dont scam they must have legit reasons although idk what, really