Mr green issue..

[ragingponys]

My friend and i played some late night slots here the other day.. nothing to crazy high bet.

i go to bed and its still logged on to my mr green..  he takes my card up my pockets and keep depositing.. 8000 kr..
and then he cashes 7500 kroner out to HIS own trustly account.. i dont see how he can do that.. i never used trustly in there and the account is mine name.. so how can that be allowed ?.. i talked to mr green support but they say its a very slim chance i will get my money back.. and ofc i cant get ahold of my friend..

 

 

[ragingponys]

would really appreciate if any can help me with this.  i know you promote the casino....

i feel terrible about it  

[ragingponys]

Just had a nice chat with the support.. they state in their terms you have to use the same withdraval method as you used to deposit..

so think my chances are good 

[Geordiemag1]

That's a strange one as why It would have been processed but I hope you get it back. 

[ragingponys]

Yeah but their terms says that you have to withdrawal with the same method as you deposited.. so it should never have been possible..

yeah but im never gonna talk to that idiot agian.

[Sarahb9998]

Phone the police it's clearly theft and a criminal act

[danishcomfort]

Strange friend you got there. Well, talk to your friend and ask him to return what does not belong to him. If not its the Police.

• Always have a deposit limit on all the casinos you play at, do it as the very first thing before first deposit.
• Get verified and get an deal how the withdrawels should be done.
• Maybe look for new friends.

[k_blackwood]

Obviously it's our own responsibility that you have your player account secured and your card stored away from other people, no matter if it's a friend or a random person. So the casino will never be able to give you the money back this person deposited. However, it's right, that you can only withdraw your money on the method which was used for the deposit and if they processed the withdraw to another bank account, not on your name, you should get the money transferred back to your player account.