SlotsMillion

[Cloudwolfe]

What's going on with this casino? It's the laggiest piece of crap website I've come across in a long while. Games can spin up to 10 seconds each spin, and with certain providers you have to reload CONSTANTLY because the connection keeps somehow dropping. Some games also straight up don't load, including Novomatics (something to do with playing from Finland, but the error message it shows looks like some config file is messed up).

Massive shame to have one of the biggest collections of games out there, and then have your website run(let's be real, it doesn't run, it crawls) like it was made by a high school student. Is there a representative from SlotsMillion on the forum here?

[SlotsMillion]

Hi Cloudwolfe,

 

I'm sorry to hear that you've had to face such inconveniences while playing on our casino.

First of all, I'd like to thank you for taking the time to share your feedback. This will allow us to run an investigation and hopefully understand what is definitely abnormal with your experience.

All I will need from you for us to look into your case would be the following:

- The device (desktop, mobile or tablet) you used when facing those lags and its model;

- The operating system of that device (Windows, iOS, Linux, etc) and its version;

- The browser used (Chrome, Firefox, Safari, etc);

- The internet connection (ethernet vs wifi, ADSL vs optical fiber);

- Your username at SlotsMillion.

 

Feel free to send me such information in private if you'd like.

 

Thanks in advance,

Thomas - SlotsMillion.

[Kiwirick]

I'm having trouble aswell for some reason they are impossible to get ahold of via email I depoisted and got my depoist bounus but the 100 free soins they promised stopped at 20 gonzo spins

[SlotsMillion]

1 hour ago, Kiwirick said:

I'm having trouble aswell for some reason they are impossible to get ahold of via email I depoisted and got my depoist bounus but the 100 free soins they promised stopped at 20 gonzo spins

Hi Kiwirick, 

When making your first deposit using the Welcome Bonus, you get the 100% bonus up to £€100 immediately, as well as 20 of the 100 spins. Then you will receive 20 extra spins each following day for the next four days.

You can have a look at the details of the offer here: https://www.slotsmillion.com/en/promotions/welcome-offer/

Cheers,

Thomas - SlotsMillion.