Viking Posted 1 February, 2019 Share Posted 1 February, 2019 Hi guys, I tried Hyper Casino for the first time and won some money. I have a problem, and there is only 2 withdraw options there, Skrill and Neteller, and neither of them is clickable. The Support chat says it is a technical problem and he suggested me to do a Visa deposit to get bank transfer as a withdraw option. Did a Visa deposit and did not get bank transfer option. Then support said Norwegian users cant use Bank transfer and we have to use Skrill or Neteller. But neither is working atm? Support said it didnt matter if the deposit came from another source than Skrill or Neteller. I tried for fun to deposit 100kr via Skrill just to see if Skrill withdraw got available, but then the deposit failed, but money was taken from the skrill account. I do get some shady feelings about this Hyper Casino, even tho its promoted here through the Bonus Section and they have norwegian support. Someone else has the same problem? Link to comment
Viking Posted 1 February, 2019 Author Share Posted 1 February, 2019 Update: weirdly i now got the option to withdraw through Ecopayz and it worked, even the support said they couldnt do withdraws to ecopayz.. just have to wait and see if the money gets to my account ? Link to comment
Skylined87 Posted 1 February, 2019 Share Posted 1 February, 2019 Hey, let us know if you get your money. We're always here to help if needed! Link to comment
Viking Posted 2 February, 2019 Author Share Posted 2 February, 2019 Last update for this post. I realise HyperCasino was not going to confirm the withdraw. It says 1 day, and i asked when it will be confirmed, and then the support says not until earliest Monday, because they dont do withdraws in the weekend. Just that is a reason to see how unserious they really are. I could not deposit anything as long as my withdraw was pending, so i basically had to cancel my withdraw if i wanted to play some more. Whatever i asked about when they will confirm my withdraw, they just slowrolled everything. I asked them to lock my withdraw so i couldnt cancel it, but they couldnt do that, and they offered me to pause my account until monday, but when i read the terms of pausing an account, i get no access to my balance and withdrawals are not possible to confirm.. so again, they do wathever they can to not pay you any winnings.. I just dont want to waste any more time or money on a casino who dont care and have such silly terms and treatment of customers. I canceled my deposit of 16k and wasted them just to get my self out of hyper. Blocked my account and will not recoment any other to play there if you dont want to feel scammed or waste time and money on some shady casino. The casino definetly won this war against me an my money by slowrolling and making them self look like sh.t, but in the long run they wont get people playing at their site. Have a great weekend guys! Link to comment
Viking Posted 18 February, 2019 Author Share Posted 18 February, 2019 One more update: my skrill deposit never got returned to skrill or appeared on hyper casino = scam. Please dont bother playing at HyperCasino. Link to comment
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