Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 yep.. 2 big thumbs down from me aswell.. Link to comment
Kosmankasa Posted 25 July, 2018 Share Posted 25 July, 2018 @FrankFred Casino Why do you offer bonus to Norwegian players when they can only use the E-wallet, and with E-wallet it is not possible to get a bonus. I hope it will be fixed Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 7 minutes ago, Kosmankasa said: @FrankFred Casino Why do you offer bonus to Norwegian players when they can only use the E-wallet, and with E-wallet it is not possible to get a bonus. I hope it will be fixed The situation for gamblers in Norway has become increasingly more difficult. However, we try to offer bonuses to our Norwegian players in as many ways as we possibly can. Trustly is one deposit method (e-wallet) which makes you eligible for the welcome deposit bonus package. Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 3 minutes ago, FrankFred Casino said: The situation for gamblers in Norway has become increasingly difficult. However, we still try to offer bonuses to Norwegian players in as many ways as we possible can. Trustly is one deposit method (e-wallet) which makes you eligible for the welcome deposit bonus package. i dont see trustly as an option.. Link to comment
ZeTourettes Posted 25 July, 2018 Share Posted 25 July, 2018 @FrankFred Casino Are you ever going to open for UK? ? Link to comment
FrankFred Casino Posted 25 July, 2018 Share Posted 25 July, 2018 18 minutes ago, Tombha said: i dont see trustly as an option.. Thank you all so much for your time and feedback during Kims first session at Frank & Fred tonight! Noted: Norwegian deposit methods, Norwegian welcome bonuses, Live-chat open hours and a bit of other stuff. Now, good luck or good night to you guys Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 2 minutes ago, FrankFred Casino said: Thank you all so much for your time and feedback during Kims first session at Frank & Fred tonight! Noted: Norwegian deposit methods, Norwegian welcome bonuses, Live-chat open hours and a bit of other stuff. Now, good luck or good night to you guys feel free to add bonuses to our account tomorrow when you get into work and we will maybe give you guys a second shot Link to comment
Meowcat90 Posted 25 July, 2018 Share Posted 25 July, 2018 Wow, dodged a bullet there... I've been using Paysafe as my only deposit method for many years, on tens of different casinos, and never ever has it disqualified me from bonus. I usually read through the terms on points that can differ from site to site (especially games for wagering and such), but wouldn't in my wildest imagination think to look for that (especially as I'm allowed to pick a bonus when I choose to deposit with PaySafe). Oh well, money saved I guess. Link to comment
ZeTourettes Posted 25 July, 2018 Share Posted 25 July, 2018 I'd like to know when it's open for UK customers Link to comment
Tombha Posted 25 July, 2018 Share Posted 25 July, 2018 3 minutes ago, Meowcat90 said: Wow, dodged a bullet there... I've been using Paysafe as my only deposit method for many years, on tens of different casinos, and never ever has it disqualified me from bonus. I usually read through the terms on points that can differ from site to site (especially games for wagering and such), but wouldn't in my wildest imagination think to look for that (especially as I'm allowed to pick a bonus when I choose to deposit with PaySafe). Oh well, money saved I guess. i should have reacted when the fee came up.. oh well, you live and you learn. Link to comment
ProBlackbird Posted 25 July, 2018 Share Posted 25 July, 2018 I just deposited 1000+50 SEKfees for Skrill but I never got 100% up to 1000kr + 200 free spins / 8 days (SE) . Where is 100% and 200 Free spins in 8 days? Link to comment
ProBlackbird Posted 25 July, 2018 Share Posted 25 July, 2018 2 hours ago, FrankFred Casino said: With Paysafe, Neteller och Skrill you are unfortunately not eligible for a deposit bonus. I don't really like this at all when you using Ewallet is normal when gambling. Other casino sites I could get bonus with Skrill , if I won't get a bonus I might consider not play there. Link to comment
Gee_Bee1 Posted 25 July, 2018 Share Posted 25 July, 2018 for all the people asking UK i doubt it their other casino Cherry just withdrew from the UK in the last week Link to comment
ProBlackbird Posted 26 July, 2018 Share Posted 26 July, 2018 Promotions and level up system is quite nice you get some bonus and free spins, only lacking is slot games, oh right loyal program is nice too. But I suggest your guys support E wallets for extra bonus and stuffs. Try to make them available, since most of people are using E wallet gambling money on Casino. Link to comment
Andreas Posted 26 July, 2018 Share Posted 26 July, 2018 4 hours ago, ProBlackbird said: Promotions and level up system is quite nice you get some bonus and free spins, only lacking is slot games, oh right loyal program is nice too. But I suggest your guys support E wallets for extra bonus and stuffs. Try to make them available, since most of people are using E wallet gambling money on Casino. Good feedback Pro! Do let FrankFred know what games you are missing, they might be able to add them Link to comment
FrankFred Casino Posted 26 July, 2018 Share Posted 26 July, 2018 14 hours ago, FrankFred Casino said: Thank you all so much for your time and feedback during Kims first session at Frank & Fred tonight! Noted: Norwegian deposit methods, Norwegian welcome bonuses, Live-chat open hours and a bit of other stuff. Now, good luck or good night to you guys UPDATE FROM YESTERDAYS STREAM - Bonuses for Norwegian payment methods are updated and E-wallets (Skrill) and Paysafe cards now makes you eligible for the deposit bonuses. (Neteller is on the way). - Norwegian players who deposited yesterday will receive 10 Super Spins as a compensation for the trouble they experienced, their time and feedback back to us. - These Norwegian players will also be able to claim the 1/2/3 welcome bonus today. - To players who registered but did not make a deposit we will send a text about the new updates. Thank you all once again for your time and feedback, we very much appreciate it! Link to comment
Petosiili Posted 26 July, 2018 Share Posted 26 July, 2018 18 hours ago, benikak said: Stay away from this casino. Atleast if youre norwegian. The deposit methods we are allowed dosent support bonus! It is VERY common to not get a deposit bonus using Skrill or other e-wallets. Probably 10-20% of the casinos i've tried allowed it. Link to comment
coolamannen987 Posted 26 July, 2018 Share Posted 26 July, 2018 Great casino but when i deposited for the first time i did not get the 100% bonus upp till 1000kr so i went to livechat and asked if they could fix the bonus but they said that they would send me to another Department that knows more about bonuses but the bonus Department never contacted me so i ended Up gambling the money i deposited and after that deposited again and took the other bonus and after i Lost that i went back to the livechat and asked again for the first deposited bonus that i should of had in my account and they told me that that i cant get the bonus because i took another bonus and why is that i ask? BTW deposited with trustly Link to comment
skrefs Posted 26 July, 2018 Share Posted 26 July, 2018 @FrankFred Casino Why is it that VISA/Mastercard isn't an deposit option for Norwegian players? I dont have Skrill and i really dont want the hassle with making a Skrill account. For me Neteller, Visa and Mastercard are the only options i feel comfortable using. Will the site offer visa/mc deposit options in the future? I really want to try the casino with the welcome pack. Link to comment
coolamannen987 Posted 26 July, 2018 Share Posted 26 July, 2018 2 minutes ago, coolamannen987 said: Great casino but when i deposited for the first time i did not get the 100% bonus upp till 1000kr so i went to livechat and asked if they could fix the bonus but they said that they would send me to another Department that knows more about bonuses but the bonus Department never contacted me so i ended Up gambling the money i deposited and after that deposited again and took the other bonus and after i Lost that i went back to the livechat and asked again for the first deposited bonus that i should of had in my account and they told me that that i cant get the bonus because i took another bonus and why is that i ask? BTW deposited with trustly @FrankFred Casino Link to comment
FrankFred Casino Posted 26 July, 2018 Share Posted 26 July, 2018 15 minutes ago, skrefs said: @FrankFred Casino Why is it that VISA/Mastercard isn't an deposit option for Norwegian players? I dont have Skrill and i really dont want the hassle with making a Skrill account. For me Neteller, Visa and Mastercard are the only options i feel comfortable using. Will the site offer visa/mc deposit options in the future? I really want to try the casino with the welcome pack. Neteller is on the way and cards are currently blocked unfortunately Link to comment
FrankFred Casino Posted 26 July, 2018 Share Posted 26 July, 2018 20 minutes ago, coolamannen987 said: @FrankFred Casino PM - let's have a look Link to comment
stalex107 Posted 26 July, 2018 Share Posted 26 July, 2018 Halllååååå!! Got scammed by frankfred today. They sent an sms to me(im norwegian) saying we could now deposit via skrill and still get the deposit bonuses. I deposited 75 euro and received 25 euros in bonus after having to spend hours with their customer support. They now claim its a 33% bonus since the bonus limit is 25 euros. It wasnt stated in the sms that it was 25 euro limit on the bonus. In addition to that I had to pay a 5% (!!) fee on the skrill deposit. I havent used anything on the deposit. As a seasoned casino player I can safely say that this smells really bad. As a warning to other norwewgian players out there: DO NOT use skrill if u want to deposit anything on this site. Link to comment
FrankFred Casino Posted 26 July, 2018 Share Posted 26 July, 2018 18 minutes ago, stalex107 said: Halllååååå!! Got scammed by frankfred today. They sent an sms to me(im norwegian) saying we could now deposit via skrill and still get the deposit bonuses. I deposited 75 euro and received 25 euros in bonus after having to spend hours with their customer support. They now claim its a 33% bonus since the bonus limit is 25 euros. It wasnt stated in the sms that it was 25 euro limit on the bonus. In addition to that I had to pay a 5% (!!) fee on the skrill deposit. I havent used anything on the deposit. As a seasoned casino player I can safely say that this smells really bad. As a warning to other norwewgian players out there: DO NOT use skrill if u want to deposit anything on this site. All players who received the sms got a 100% bonus. (please pm email so that we can check your history) The 5% fees for ewallets & paysafe are clearly displayed. Link to comment
stalex107 Posted 26 July, 2018 Share Posted 26 July, 2018 4 minutes ago, FrankFred Casino said: All players who received the sms got a 100% bonus. (please pm email so that we can check your history) The 5% fees for ewallets & paysafe are clearly displayed. well I deposited 75 euro and got a total of 100 euro without having played a spin on your site. so no, not everyone got 100% bonus. Link to comment
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