Robbed And Fobbed off

[ANlMAL]

 


We hope this email finds you well.As per our free spins/bonus terms and conditions the maximum withdrawal amount for the promotion you received is 200  GBP. Your withdrawal exceeded this amount by 1,300.56 GBP and these funds have been confiscated from your winnings.  We invite you to read our bonus's terms and conditions:https://www.casinocruise.com/en/Promotions/TermsConditions/signupbonus/5Feel free to contact us at any time for any question that you might have. Our Casino Hosts will be more than glad to assist.Sincerely,Security TeamCasinoCruise SupportClick the link about bonus funds and you will see that it no longer exists because it never did. They made the clause up then said because we can in following telephone conversation.

 

[Nicola]

The terms and conditions for the Sign up Bonus (SUB) actually state £100, so you got more than you really should have done.

When using free spins at any casino, there is normally a cap. Sometimes as low as £10, but mostly around £100 for UK players.