1a) I seem to see this more often on recently on Casinos where I would never expect it. It surprises me Ikibu has this kind of limitation and its not doing them any favors. Basically if I deposit €250 every week for 6 months and loose it, I would have lost €6000 in total. Then I finally hit a big win after these 6 months, lets say 8k on book of dead. Normally that would put you in €2k profit for the 6 months , now instead you are still down €1k..... From this perspective it makes absolutely no sense.....
1b)There is NO WAY they can cap a global jackpotwin. That would equal stealing money from all competing casinos as well as millions of players. NetEnt/Microgaming and other Casinos would burn ikibu down to the ground if this was the case. I can almost assure you it is NOT. Without even looking into the terms on their site. I have to think here that the support agent you talked to simply doesnt know what she/he is talking about.
It wouldnt ever happen, and if by any chance it did happen, that would be the end of that Casino.
2) I have actually seen this on quite a lot of casinos lately that operate on the UK market, could it have to do with changes in jurdistication? Like depending on where the casino is situated, what license they have etc? It seems to be connected specifically to UK and e-wallets, but maybe im wrong. It is unfortunate no matter what, personally I think you should always play with e-wallets or prepaid cards and never connect a casino directly to your creditcard/main bank account.
All in all, the above statements, even if I dislike them and don´t even promote Ikibu myself, I would still recommend them as a great casino that can offer many players a great fun gaming experience. It´s maybe not ideal for highrollers and I hope they remove the stupid 5k cap, but it won´t scare me away from then. Im just not gonna do big deposits/bets in case of that dreamding hitting.
@NicolaGreat of you to bring this up, I got really surprised by it!