They are now saying a different story ?♂️
I have asked for a final response and if I’m not happy with it where do I stand? Can I make formal complaint and if so who to?
I was playing live blackjack when I had 4+ 7 so I pressed hit and the green symbol appeared under my name ( so I knew it was a hit) then my game lagged and the dealer didn’t deal me card so it made me stand and I lost the hand I wasn’t happy so I when on in game chat, spoke to the support staff...