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complaintsBitstarz casino is a scam
17 minutes ago, Teamkayenne said:

* You cannot claim bonus abuse for a ground reason. Player should have used bonus for 5 consecutive deposits.

 

I don't understand what you are trying to say here.

complaintsBitstarz casino is a scam
34 minutes ago, Teamkayenne said:

Alright can you tell me why isn't he a professional?

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved...

What would have been professional is to just lock the account for bonus abuse.

complaintsBitstarz casino is a scam
4 minutes ago, Teamkayenne said:

To be honest. Bitstarz casino is one of the few Curacao licenced casinos that compete the top 5 casinos list. I can assure you there is no complaint where bitstarz was wrong and that hasn't be resolved. Olle is very professional on situations like this. As an experienced one the only thing is done here is sending you back your deposits. Which I think it's already done. Next time you have to be more careful. There are a lot of threads that blame casinos by the time it's the players fault. This is one of them. 

Olle professional? His post doesn't reflect that ?

complaints[RESOLVED] Rizk Leaderboard issues

Why is it a scam? They paid you the money owed from the promotion. The promotion ran far from smoothly but that doesn't make it a scam.

Regarding your complaint, I'm afraid there's not much you can do except don't play there anymore.

general casino talkPLease Help Me!
10 hours ago, HungarianGambler said:

Hi Guys i just need to know wich big casinos velcome Hungarian players i play for pokerstars only but i like to try difference one....pls send me couple online casino name wich is welcome Hungarian players...just the popular pls!! Thank you so much.GL Guys

https://lmgtfy.com/?q=online+casino+hungary+accepted

sports bettingAnother near miss on 7 game EPL
2 minutes ago, BlackBeard said:

I am waiting for Petr Yan UFC to win. Placed $100X31 odds on 10 results. 9 done.

Good luck! So only Yan to win for $3100?

sports bettingAnother near miss on 7 game EPL

Place bets with less picks and a higher stake.

complaintsBitstarz casino is a scam
On 23/04/2020 at 15:22, olempiaps said:

When did casinos start FBI investigations on how someone speaks to determine a case? What are you a behaviour-expert that works with crime cases? 

Avoid this casino at all costs. I’m not defending the OP here, but this is outrageous lmao. He typed this so it must mean he is not the person playing.

100% this. @BitStarz is way out of line with this kind of investigation with only circumstantial like chat logs. You should have stopped after KYC documents were approved, close the account for breaking welcome bonus T&C and be finished with it.

complaintsCaxino Withdrawl Problem
45 minutes ago, desity2017 said:

Hello there, 

Caxino is brand new out there. At the moment there are a lot of new players and the customer support or financial department cant handle too many requests at the same time :) 

Being brand new is not an argument for long withdrawal times, even more because they already have Wildz so there should be no trial and error.

sports bettingStryktipset Jackpot, 20th of June + Weekly bets

We have a similar kind of game in The Netherlands called TOTO-13 https://winkel.toto.nl/nl/view/toto-13

It's a nice little side betting especially when the jackpot is high.

complaintsSugarcasino confiscated my small withdrawal.

Don't blame the casino for not reading the T&C.
Could casino's do more to prevent people from breaking T&C? Yes.
s it solely their responsability? No ofcourse not.

complaintsNitrocasino - withdrawals

@Bob_NitroCasino

complaints[RESOLVED] Nitro casino has taken 500NOK from me!!

@Bob_NitroCasino

sports bettingBundesliga Rd31
2 hours ago, toddradd1 said:

schalke +1.5 vs leverkusen

Tricky one, Schalke is in really bad form since the restart and if Havertz can play I don't see this bet winning.

complaintsbe wary of 10betcasino

It's in the T&C which you accepted so nothing you can do. I also saw they capped winnings on the bonus (The maximum winnings from the deposit bonus shall be ten times (10X) the amount of the deposit bonus credited to your Account. Any bonus winnings above this limit will be deducted following the completion of the wagering requirements.), that alone makes me run away.

general casino talkNitroCasino - Help thread
3 minutes ago, dejan sabli said:

Here it comes another fake guy pretending he is fair,for sure they have to give my deposits back even if lost,when is county restricted they shouldn't accepted even my deposits

Good luck, you need it, with trying to get your deposits back

general casino talkNitroCasino - Help thread
58 minutes ago, dejan sabli said:

Scam casino they only care to take your money, don't want to give my deposits back saying me that just for a coincidence my country was restricted just a few hours later i open the account with them end made 2 deposits,end since was allowed to play from my country on that time they don't wona give me back,but really can anyone belive this? Right after some hours of my deposits? Maybe have been restricted even before? But just saying that to not pay me,,also problems with deposits,very bad bad casino,STAY AWAY GUYS

Giving you back your deposits and money you lost? In which dream world are you living?

general casino talk[RESOLVED] Frank & Fred casino closed my wife's account with over 1000€ in it

Great outcome for you! Watch out next time ?

epic wins 1000x and beyondMoney Train 3496x

Congrats!

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas
17 hours ago, vanHooff said:

Besides the point of the document being expired, I don't think that Leovegas or any other casino is required to accept driver licenses as valid ID ?

Although driver licenses are accepted as ID for many cases, they are not valid ID for some purposes.
Some of the reasons for that are that a Dutch driver's license do not contain Nationality (might be relevant for an online casino) or residency. 

https://www.rijksoverheid.nl/onderwerpen/identificatieplicht/vraag-en-antwoord/met-welke-identiteitsbewijzen-kan-ik-mij-identificeren#:~:text=Rijbewijs,uw verblijfsstatus en nationaliteit staan.

A Dutch ID card typically costs around EUR 58 , provides you 10 years of proper identification.

 

Residency isn't displayed on Dutch ID card or passport only the municipality that produced it, same as on the driving licence.

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas
44 minutes ago, aqua_pete said:

Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.

We can't look into your life and know you don't travel abroad right? 

I googled the decision to extend the validity of driving licences and it seems that the extension only applies for road travels. So if you drive with the expired licence it's no problem but otherwise it's still expired.

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas

You don't have any other form of ID? Passport or ID card?

Through live chat you can also speak with an agent.

complaintsBonus round Vainshed Extra chilli

Take it easy on support and stay polite and professional, ofcourse it's frustrating that this happened but it's not their fault something went wrong in the game.

sports bettingBundesliga Rd29

@vanHooff if you are interested, Leo has weekly boosts on parlay bets. You can find them under your offers.

sports bettingBundesliga Rd29

@vanHooff What bet did you place?

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complaintsBitstarz casino is a scam
17 minutes ago, Teamkayenne said:

* You cannot claim bonus abuse for a ground reason. Player should have used bonus for 5 consecutive deposits.

 

I don't understand what you are trying to say here.

complaintsBitstarz casino is a scam
34 minutes ago, Teamkayenne said:

Alright can you tell me why isn't he a professional?

If you don't see the lack of professionalism in starting this investigation based on chat logs that according to Olle don't fit the chat behaviour of a 78 year old and all the KYC documents were approved...

What would have been professional is to just lock the account for bonus abuse.

complaintsBitstarz casino is a scam
4 minutes ago, Teamkayenne said:

To be honest. Bitstarz casino is one of the few Curacao licenced casinos that compete the top 5 casinos list. I can assure you there is no complaint where bitstarz was wrong and that hasn't be resolved. Olle is very professional on situations like this. As an experienced one the only thing is done here is sending you back your deposits. Which I think it's already done. Next time you have to be more careful. There are a lot of threads that blame casinos by the time it's the players fault. This is one of them. 

Olle professional? His post doesn't reflect that ?

complaints[RESOLVED] Rizk Leaderboard issues

Why is it a scam? They paid you the money owed from the promotion. The promotion ran far from smoothly but that doesn't make it a scam.

Regarding your complaint, I'm afraid there's not much you can do except don't play there anymore.

general casino talkPLease Help Me!
10 hours ago, HungarianGambler said:

Hi Guys i just need to know wich big casinos velcome Hungarian players i play for pokerstars only but i like to try difference one....pls send me couple online casino name wich is welcome Hungarian players...just the popular pls!! Thank you so much.GL Guys

https://lmgtfy.com/?q=online+casino+hungary+accepted

sports bettingAnother near miss on 7 game EPL
2 minutes ago, BlackBeard said:

I am waiting for Petr Yan UFC to win. Placed $100X31 odds on 10 results. 9 done.

Good luck! So only Yan to win for $3100?

sports bettingAnother near miss on 7 game EPL

Place bets with less picks and a higher stake.

complaintsBitstarz casino is a scam
On 23/04/2020 at 15:22, olempiaps said:

When did casinos start FBI investigations on how someone speaks to determine a case? What are you a behaviour-expert that works with crime cases? 

Avoid this casino at all costs. I’m not defending the OP here, but this is outrageous lmao. He typed this so it must mean he is not the person playing.

100% this. @BitStarz is way out of line with this kind of investigation with only circumstantial like chat logs. You should have stopped after KYC documents were approved, close the account for breaking welcome bonus T&C and be finished with it.

complaintsCaxino Withdrawl Problem
45 minutes ago, desity2017 said:

Hello there, 

Caxino is brand new out there. At the moment there are a lot of new players and the customer support or financial department cant handle too many requests at the same time :) 

Being brand new is not an argument for long withdrawal times, even more because they already have Wildz so there should be no trial and error.

sports bettingStryktipset Jackpot, 20th of June + Weekly bets

We have a similar kind of game in The Netherlands called TOTO-13 https://winkel.toto.nl/nl/view/toto-13

It's a nice little side betting especially when the jackpot is high.

complaintsSugarcasino confiscated my small withdrawal.

Don't blame the casino for not reading the T&C.
Could casino's do more to prevent people from breaking T&C? Yes.
s it solely their responsability? No ofcourse not.

complaintsNitrocasino - withdrawals

@Bob_NitroCasino

complaints[RESOLVED] Nitro casino has taken 500NOK from me!!

@Bob_NitroCasino

sports bettingBundesliga Rd31
2 hours ago, toddradd1 said:

schalke +1.5 vs leverkusen

Tricky one, Schalke is in really bad form since the restart and if Havertz can play I don't see this bet winning.

complaintsbe wary of 10betcasino

It's in the T&C which you accepted so nothing you can do. I also saw they capped winnings on the bonus (The maximum winnings from the deposit bonus shall be ten times (10X) the amount of the deposit bonus credited to your Account. Any bonus winnings above this limit will be deducted following the completion of the wagering requirements.), that alone makes me run away.

general casino talkNitroCasino - Help thread
3 minutes ago, dejan sabli said:

Here it comes another fake guy pretending he is fair,for sure they have to give my deposits back even if lost,when is county restricted they shouldn't accepted even my deposits

Good luck, you need it, with trying to get your deposits back

general casino talkNitroCasino - Help thread
58 minutes ago, dejan sabli said:

Scam casino they only care to take your money, don't want to give my deposits back saying me that just for a coincidence my country was restricted just a few hours later i open the account with them end made 2 deposits,end since was allowed to play from my country on that time they don't wona give me back,but really can anyone belive this? Right after some hours of my deposits? Maybe have been restricted even before? But just saying that to not pay me,,also problems with deposits,very bad bad casino,STAY AWAY GUYS

Giving you back your deposits and money you lost? In which dream world are you living?

general casino talk[RESOLVED] Frank & Fred casino closed my wife's account with over 1000€ in it

Great outcome for you! Watch out next time ?

epic wins 1000x and beyondMoney Train 3496x

Congrats!

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas
17 hours ago, vanHooff said:

Besides the point of the document being expired, I don't think that Leovegas or any other casino is required to accept driver licenses as valid ID ?

Although driver licenses are accepted as ID for many cases, they are not valid ID for some purposes.
Some of the reasons for that are that a Dutch driver's license do not contain Nationality (might be relevant for an online casino) or residency. 

https://www.rijksoverheid.nl/onderwerpen/identificatieplicht/vraag-en-antwoord/met-welke-identiteitsbewijzen-kan-ik-mij-identificeren#:~:text=Rijbewijs,uw verblijfsstatus en nationaliteit staan.

A Dutch ID card typically costs around EUR 58 , provides you 10 years of proper identification.

 

Residency isn't displayed on Dutch ID card or passport only the municipality that produced it, same as on the driving licence.

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas
44 minutes ago, aqua_pete said:

Why do I need a passport or an ID card, those things are very expensive in the Netherlands, while a drivers license is also legit ID. Don't go abroad so don't need ID-card or Passport. So why is everybody missing the point that a VALID ID is not accepted at Leo Vegas.

We can't look into your life and know you don't travel abroad right? 

I googled the decision to extend the validity of driving licences and it seems that the extension only applies for road travels. So if you drive with the expired licence it's no problem but otherwise it's still expired.

complaintsDrivers LIcense still valid by EU law no longer valid at Leo Vegas

You don't have any other form of ID? Passport or ID card?

Through live chat you can also speak with an agent.

complaintsBonus round Vainshed Extra chilli

Take it easy on support and stay polite and professional, ofcourse it's frustrating that this happened but it's not their fault something went wrong in the game.

sports bettingBundesliga Rd29

@vanHooff if you are interested, Leo has weekly boosts on parlay bets. You can find them under your offers.

sports bettingBundesliga Rd29

@vanHooff What bet did you place?