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complaints[RESOLVED] Being able to play after time-out. (21.com)

Wanted to post a quick last update;

 

I have received all the funds, thanks again to their great rep, Thomas! 

:)

complaints[RESOLVED] Being able to play after time-out. (21.com)

@scribblebibbles Indeed, many compliments to Thomas for resolving this issue.

complaints[RESOLVED] Being able to play after time-out. (21.com)

This is indeed being worked on right now, i'm assuming for a positive outcome, and will update further, also have to compliment Thomas for his fast and adequate support.

 

Update: Thomas informed me that he has resolved everything and that i should receive my winnings soon. 

The thread could now be closed. :)

complaints[RESOLVED] Being able to play after time-out. (21.com)

Hello everyone,

 

Yesterday i made a deposit on 21.com and after having some luck i decided to withdrawal, i didn't see a lock withdrawal option, so i head over to the live support, they said i couldn't lock my withdrawal nor they could process it right away, so i decided to time myself out for 24 hours to make this withdrawal go through, after that i closed the window. Now i went to 21.com later by accident and i saw that i was still logged in (being in a different state of mind, due to medication) i reversed my withdrawal and lost most of it. Which wouldn't of happened if they restricted access to my account right after i requested this. Now i know i haven't lost my deposit, but i could have had way more winnings if i weren't able to play (which as a gambler you know cashouts are important for your overall rtp/bankroll) so now my question is, am i able to get my balance back to what it was when i timed myself out?

 

Many thanks. ❤️

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casinogrounds streamers promotions€5000 Bonus Hunt - Guess The Win! (16/01/20)

€5391 

epic wins 1000x and beyondQueen of Riches - 19000x +

CONGRATS

casinogrounds streamers promotionsBONUS OPENING - 18/12/2019 - 200€ Cash Guessing Competition!

€13904 loudest1

casinogrounds streamers promotionsBONUS GIVEAWAY FOR VIEWERS ON DIAMOND MINE EXTRA GOLD!

loudest1 (20)

casinogrounds streamers promotionsBonus Buys Guessing Competition, 100€ Cash for winner!

593x (loudest1)

casinogrounds streamers promotionsBONUS OPENING - 12/10/2019 - 100€ Cash Guessing Competition!

17602

complaints[RESOLVED] Being able to play after time-out. (21.com)

Wanted to post a quick last update;

 

I have received all the funds, thanks again to their great rep, Thomas! 

:)

complaints[RESOLVED] Being able to play after time-out. (21.com)

@scribblebibbles Indeed, many compliments to Thomas for resolving this issue.

complaints[RESOLVED] Being able to play after time-out. (21.com)

This is indeed being worked on right now, i'm assuming for a positive outcome, and will update further, also have to compliment Thomas for his fast and adequate support.

 

Update: Thomas informed me that he has resolved everything and that i should receive my winnings soon. 

The thread could now be closed. :)

complaints[RESOLVED] Being able to play after time-out. (21.com)

Hello everyone,

 

Yesterday i made a deposit on 21.com and after having some luck i decided to withdrawal, i didn't see a lock withdrawal option, so i head over to the live support, they said i couldn't lock my withdrawal nor they could process it right away, so i decided to time myself out for 24 hours to make this withdrawal go through, after that i closed the window. Now i went to 21.com later by accident and i saw that i was still logged in (being in a different state of mind, due to medication) i reversed my withdrawal and lost most of it. Which wouldn't of happened if they restricted access to my account right after i requested this. Now i know i haven't lost my deposit, but i could have had way more winnings if i weren't able to play (which as a gambler you know cashouts are important for your overall rtp/bankroll) so now my question is, am i able to get my balance back to what it was when i timed myself out?

 

Many thanks. ❤️

casinogrounds streamers promotionsGet 10% of my biggest win tonight! - Quad Session! 29/08/2019

697x

casinogrounds streamers promotions€3,500 Bonus Hunt - Guess The Win! (08/08/19)

3951 €

casinogrounds streamers promotionsSuper Monopoly Money - MEGA BULLET (01/08/19)

1455