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casinogrounds streamers promotions€5000 Bonus Hunt - Guess The Win! (07/05/20)

5189€‎

complaintsJUST SPIN wtf?

Just want to say that everything worked out fine, and I got my withdrawal from JustSpin today after @Alex_Justspin helped me out. 
I will have no problem making a new deposit there now in the future as my verification and payment method are approved. 

/Kenneth 

complaintsJUST SPIN wtf?
15 minutes ago, PunjabiMC said:

Thanks for letting us know, ill never play at justspin again. I know how superannoying this can be.

 

After your withdrawl close your account there and keep at the big once, like unibet pokerstars williamhill.

 

Hope you get quick cashout and close your account there :)

Well. I think @Alex_Justspin are doing his best to solve issues and I also find customer agents there kind and helpful. So I believe until other is proven that this is a problem in systems an routines that hopefully will improve with som time and feedback like from this page. 

But verification and payments are among the top priorities for a Casino player, so I hope they find their way forward because they have a lot of good slots and a nice site both on PC and mobile units.

I'll let you know how the rest of the verification process and withdrawal works out. At least I now got an response on the spesific document missing and a promise that they will complete the process and payment soon.

Regards

Kenneth

complaintsJUST SPIN wtf?

@Alex_Justspin could you have a look at my case described over here as well? 

Regards

Kenneth

complaintsJustspin & lightning roulette

I have had the same issue on Monopoly Wheel were money got taken from account. I have been told by customer agent that they have sent it to the provider, and are still waiting for response. It's been three days now, but nice to see it's been fixed for others, so hope they'll figure it out for me as well. 

Been told not to play monopoly wheel until the have fixed the issue, but it seems like it is a problem with other games as well then. 

complaintsJUST SPIN wtf?

I have same problem. 
Won a lot, asked for a deposit and started verification process. 
Not all documents were possible to upload from their site, but a kind customer agent helped me to do that and confirmed everything was fine.
Then after 1 week I get a general e-mail from a "noreply" address where they ask for everything again. 
I asked customer support if she could specify wich document that had failed. She said that ID was failing because I blacked out passport number. 
I then sent Drivers license instead, but she also said all others document still is on hold/verification. 

I have a pending withdrawal of course, but that is cancelled because of missed verification

I have verified on a lot of casinos through the years, and never had this kind of problems. Both time spent to verifiy, and the information and help to do it right. The few times I have failed on a document I get an e-mail where they describe why, and how I can fix it, and the prioritize it after. 

I hope this is 100% legit, but is a bit sceptic to the process by now compared to other places I hav had an account

Would be nice to get some positive feedback on justspin.

They also asked for "face recognintion", but customer agent said to me that is not needed even if they ask for it in e-mail-

Regards 
Kenneth 

casinogrounds promotions[CG Aniversary] Streamers go myth busting slots

Play 50 spins on Mega Joker, but never gamble on the upper wheel and collect all wins. You will get a small profit every time.

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casinogrounds streamers promotions€5000 Bonus Hunt - Guess The Win! (07/05/20)

5189€‎

complaintsJUST SPIN wtf?

Just want to say that everything worked out fine, and I got my withdrawal from JustSpin today after @Alex_Justspin helped me out. 
I will have no problem making a new deposit there now in the future as my verification and payment method are approved. 

/Kenneth 

complaintsJUST SPIN wtf?
15 minutes ago, PunjabiMC said:

Thanks for letting us know, ill never play at justspin again. I know how superannoying this can be.

 

After your withdrawl close your account there and keep at the big once, like unibet pokerstars williamhill.

 

Hope you get quick cashout and close your account there :)

Well. I think @Alex_Justspin are doing his best to solve issues and I also find customer agents there kind and helpful. So I believe until other is proven that this is a problem in systems an routines that hopefully will improve with som time and feedback like from this page. 

But verification and payments are among the top priorities for a Casino player, so I hope they find their way forward because they have a lot of good slots and a nice site both on PC and mobile units.

I'll let you know how the rest of the verification process and withdrawal works out. At least I now got an response on the spesific document missing and a promise that they will complete the process and payment soon.

Regards

Kenneth

complaintsJUST SPIN wtf?

@Alex_Justspin could you have a look at my case described over here as well? 

Regards

Kenneth

complaintsJustspin & lightning roulette

I have had the same issue on Monopoly Wheel were money got taken from account. I have been told by customer agent that they have sent it to the provider, and are still waiting for response. It's been three days now, but nice to see it's been fixed for others, so hope they'll figure it out for me as well. 

Been told not to play monopoly wheel until the have fixed the issue, but it seems like it is a problem with other games as well then. 

complaintsJUST SPIN wtf?

I have same problem. 
Won a lot, asked for a deposit and started verification process. 
Not all documents were possible to upload from their site, but a kind customer agent helped me to do that and confirmed everything was fine.
Then after 1 week I get a general e-mail from a "noreply" address where they ask for everything again. 
I asked customer support if she could specify wich document that had failed. She said that ID was failing because I blacked out passport number. 
I then sent Drivers license instead, but she also said all others document still is on hold/verification. 

I have a pending withdrawal of course, but that is cancelled because of missed verification

I have verified on a lot of casinos through the years, and never had this kind of problems. Both time spent to verifiy, and the information and help to do it right. The few times I have failed on a document I get an e-mail where they describe why, and how I can fix it, and the prioritize it after. 

I hope this is 100% legit, but is a bit sceptic to the process by now compared to other places I hav had an account

Would be nice to get some positive feedback on justspin.

They also asked for "face recognintion", but customer agent said to me that is not needed even if they ask for it in e-mail-

Regards 
Kenneth 

casinogrounds promotions[CG Aniversary] Streamers go myth busting slots

Play 50 spins on Mega Joker, but never gamble on the upper wheel and collect all wins. You will get a small profit every time.