utanfu2 Posted 1 December, 2022 Share Posted 1 December, 2022 I won $14,000 at INETBET.COM , I won the random jackpot at Paydirt and was never paid my winnings. Right after they denied my winnings they went to change the terms and conditioned and added my country to the restricted country list. When I registered and played on October 1st 2022 Switzerland was not in the list of banned countries (now it is listed as a banned country) The casino admitted they added the terms right after I won and gave this excuse for not paying. I believe it is a pure example of retroactive enforcing of a new term and condition. Hi Aharon, Upon review of your account it has come to our attention that you are residing in a country where it is not permitted by law for us to accept your wagers. While we make every effort to comply with regulations, it is ultimately your responsibility to determine the legality of any activity prior to participating. As such we have refunded your full deposit amount via the method you used to make your purchases and have permanently closed your account. Kind Regards iNetBet.com Support I had my documents approved there before I won the big amount. The documents included a fax back form with my name and full address, photo holding the form and my ID and bill so they knew exactly where I am from and as long as I lost no problems. If you check now the FAQ - 'can I play at inetbet ?' my country is mentioned there as not allowed If you go to google cached from 13 of October you will see Switzerland is not there in the list It is obvious their claim is nonsense because they accept and pay USA players and their licensed is in Curacao I forgot to mention they offered me $2000 thru Casinomeister Pitch a Bitch in order to resolve the issue - of coures I refused this humiliating offer Quote Link to comment
utanfu2 Posted 22 December, 2022 Author Share Posted 22 December, 2022 Just an update from Casino Guru that I expetced to support my side here is what they concluded. If anybody here know somebody affiliate or somebody who may help please let me know Thank you for the replies. Dear casino team, We understand your point of view, however, we believe that regardless of what the reasoning behind the decision in this case was, the onus should be on the casino, not on the player. The fact that the country utanfu2 is a resident of can be considered one of the jurisdictions gambling is not legal in (which the casino became aware of after the fact) is simply not sufficient as an excuse not to pay out his winnings. In general, as long as a player fills out all of the information in their player profile correctly, and plays by the rules, we believe they should also be allowed to withdraw their winnings. Otherwise in situations like this casinos would be free rolling to get players' money without any risk. With that being said, we believe that the player’s winnings should be paid in full. In case the casino refuses to comply with our ruling, this complaint will be closed as ‘Against fair gambling’. Quote Link to comment
mosmagic Posted 22 December, 2022 Share Posted 22 December, 2022 (edited) On 01/12/2022 at 15:36, utanfu2 said: It is obvious their claim is nonsense because they accept and pay USA players and their licensed is in Curacao Curacao license isn't worth the paper it's written on. Sorry guy. No way to take them on unless you personally take them to court. But that's another huge deal Maybe ask for all your deposits back as it was illegal for them to accept them under their own rules? Edited 22 December, 2022 by mosmagic Quote Link to comment
utanfu2 Posted 22 January, 2023 Author Share Posted 22 January, 2023 Just an update. Today I hit an email to the following webmasters in order to seek help, maybe I fall on a person with a good will to help and maybe even the power to help.casino bonus clubrealmoneyactionspicycasinoschipyaskgamblersnonstopbonusvegasslotsonlinecasinofreakslotscalendargamesandcasinocaptaingamblingcasinorankingstop10casinosbestaucasinosonlinegamblerslabmambabonuwizardofodds Quote Link to comment
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