Packleader Posted 7 June, 2020 Share Posted 7 June, 2020 Online Casinos Spiele Boni Spieletipps Beschwerden ForumBETA Über uns - Erfahren Sie mehr über Casino GuruAllgemeinen Nutzungsbedingungen Login DE Login Haben Sie bereits ein Kundenkonto? Anmelden E-Mail Adresse oder BenutzernameE-MAIL ADRESSE ODER BENUTZERNAME PasswortPASSWORT Eingeloggt bleibenPasswort vergessen Einloggen ForumDiskussionen über BeschwerdenCasino Gods löscht Gewinn Casino Gods löscht Gewinn VOR 10 STUNDEN Packleader 11Ansichten0Antworten Packleader Deutschland VOR 10 STUNDEN Hello everybody, I follow the advice of someone who advised me to post my problem on several forums. I'll start from scratch. On 05/23/2020 I made a deposit of € 250 at Casino Gods and took the welcome bonus over 100%. Then had 500 € balance. Wager was 40x bonus so 10k. I started playing over several days until May 28th, 2018, I had over 10k and at that time I had € 1974.69 on my account. The same day I logged in again and almost fell over. Balance € 250 ??? OK support wrote, he could not help and passed it on. Received an email on the same day, I violated the bonus terms, reason high bet breach, bet between 14-30 €. Only a stake of € 5 was allowed. But I did a couple of feature buys and so it was my fault and the profit was justifiably gone. Have also sent me the lists with all assignments, everything is clearly recognizable and correct. OK I thought to myself, I got my deposit of € 250 again, just try again. No bonus active, 250 € real money. So no bonus rules. Started to play and made a € 100 Feature Buy at the balance of € 185 with White Rabbit. (No bonus, no problem). Bonus paid over € 1500. At the end of the day, I had a balance of € 1801, went to the cash register and requested payment. Then a verification marathon started over 5 days. But no problem worked. On 5.6.20 I log in and can't believe my eyes, account balance again 250 €, they want to be kidding me I thought. Live chat again could not help but passed it on. Again received an email that I had violated the bonus terms. With the same reason and the same attachment that was there the first time. High Bet Breach bet between 14-30 €. First, no bonus was active. Secondly, I even made a bet of € 100. So total nonsense. I have now requested all records since my first deposit and have also contacted the internal complaints office. Either it's just stupid or they just want to rip me off. But everything should be clear from the documents. In any case, I stay tuned and don't let myself be kidnapped. Quote Link to comment
Fred0191 Posted 21 February, 2022 Share Posted 21 February, 2022 They did the same to me won £4900 then reduced it to £2000 then reduced again for over betting to £25...... did you mange to sort your problem Quote Link to comment
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