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Crazeplay denied a 1700 euro cashout

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Man this thread is just getting toxic now, maybe it's better if it's closed lol

 

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1 hour ago, scribblebibbles said:

Man this thread is just getting toxic now, maybe it's better if it's closed lol

 

I agree on the toxic part.

This thread should be about shining a light on the way some casinos are creating an "easy out" for them selves by allowing players to play "non-allowed" games. I think almost all the writers in this post has mentioned this, but it gets a bit lost when personal stuff gets dragged in.

If communities have threads like this one and the overall message can be interpreted as "we are OK that some casinos operate this way" it is unlikely to inspire changes in the future. (I am not saying that this is the case, simply that it can be interpreted that way)

With more and more casinos offering many of the same games, the most successful ones should be the ones offering the safest terms for the players without many of the "traps" we can find today.

Just my own opinion on the subject :) 

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40 minutes ago, Babycitaz said:

I agree on the toxic part.

This thread should be about shining a light on the way some casinos are creating an "easy out" for them selves by allowing players to play "non-allowed" games. I think almost all the writers in this post has mentioned this, but it gets a bit lost when personal stuff gets dragged in.

If communities have threads like this one and the overall message can be interpreted as "we are OK that some casinos operate this way" it is unlikely to inspire changes in the future. (I am not saying that this is the case, simply that it can be interpreted that way)

With more and more casinos offering many of the same games, the most successful ones should be the ones offering the safest terms for the players without many of the "traps" we can find today.

Just my own opinion on the subject :) 

I think at least, maybe there should be more pressing and alerting lines when taking bonuses. Lets say big red letters READ BONUS TERMS or something, so even people who are not that educated within online gambling get the message?

I mean still if youre fully aware how bonuses work and that casinos have bonus terms with it, but still refuse to read and oblige to them, well then its just the players fault there..

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34 minutes ago, Slotspinner said:

I think at least, maybe there should be more pressing and alerting lines when taking bonuses. Lets say big red letters READ BONUS TERMS or something, so even people who are not that educated within online gambling get the message?

I mean still if youre fully aware how bonuses work and that casinos have bonus terms with it, but still refuse to read and oblige to them, well then its just the players fault there..

True, but in some cases you can find that the site has alerts in place when you click on certain games on the "not-allowed" list, but not all of them. In some cases they do not even name the games you can't play, it can be "all games from x provider" or "games with above x % rtp or volatility" 

I would guess that the less experienced players in general will have a harder time complying to those kinds of terms and thus have a "bad experience" due to what is most likely an honest mistake and not an attempt to exploit the casino in any way. 

Most player can probably accept that some games are not allowed due to different factors and that you have a max bet, but casinos should make the effort in blocking those games and bets off. Until then, this sort of thing is sadly going to keep happening to induviduals, learing the hard way.

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Posted (edited)
20 hours ago, Slotspinner said:

Yea because you just straight up assume garbage like that 

What an unpleasant mindset

I must say...

 

You’re certainly one of the streamers I was referring to in my post on the “streamer BS” thread in the complaint forum. You live in a tiny world of online casinos and have no understanding of the average player. You know, the ones that allow you to stream for a living. For most it’s a time to relax and zone out. The last thing most are going to do is read 6373827 walls of text in the T&C and the casinos know that.  The t&c’s are honest, and protect the casino. However, a lot of casinos abuse that for a quick grab. Any casino that doesn’t protect the average player from mistakingly breaking the terms shouldn’t EVER be promoted. It’s that simple. Guess what, if you are given free play at a live casino and try to play a restricted game, you can’t. Duh!! The machine won’t allow you. Some of you streamers are such terrible sales people. You should always be the advocate for your customer, and NEVER your employer. 

While I’m at it, @Nick  - I’m curious to know how beneficial it is for you personally when you collect “donations” for charity. You said in stream that you make the donation under your name. So, I’m only to assume you are using others charitable contributions as a tax write off? Either you are committing fraud, or you are collecting donations towards charity as a way to assist for personal gain. I have a huge problem with this. If you are going to collect charitable contributions you cannot claim them as your own (fraud). If you’re saying they are personal donations that you match and give to charity then it’s obvious you are drumming up extra donations under the guise of charity for personal gain. 

Edited by Hehe333mp2
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5 hours ago, Hehe333mp2 said:

I must say...

 

You’re certainly one of the streamers I was referring to in my post on the “streamer BS” thread in the complaint forum. You live in a tiny world of online casinos and have no understanding of the average player. You know, the ones that allow you to stream for a living. 

Youre just the same assuming things..

How do you come to the conclusion any of what you say is true?

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6 hours ago, Hehe333mp2 said:

If you’re saying they are personal donations that you match and give to charity then it’s obvious you are drumming up extra donations under the guise of charity for personal gain. 

Or maybe he's just a good guy that likes to promote charities and help people in need out? :/ 

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Locking this. Think we can all agree it would really be nice for casinos to have solutions in place to prevent inexperienced players from breaking bonus terms and also worth mentioning is that reading the terms can save you from future frustration / denied cashouts.

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