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steveysee

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I was playing a slot on betfred.com, pirate kingdom megaways, i triggered a bonus at 20p stake, and the slot crashed on 7 or 8th spin with the last 3 reels locked on 7 symbols, it was up to £31.20 winnings, i reloaded the game and it had all disappeared - the bonus and the win, i contacted support and they asked me to try logging in on my phone and that didnt work, i was told 'the game round is not showing in the games back office' which can be 'due to it being frozen on my device' im not sure if this is a real thing or not?

I was just very suspicious, with a seemingly good setup for a decent result, the game crashed, they have forwarded it to investigation who have said the bonus finished with no more happening and credited me with 31.20. 

I am not a regular slot player so im not sure if this is a normal occurence, any thoughts would be appreciated.

 

Thanks

 

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