Dylank Posted 31 January, 2020 Share Posted 31 January, 2020 Hi guys I’m new here so hello to everyone I’m needing advice as the kassu live chat isn’t connecting, I deposited £10 with a £5 bonus but the wagering isn’t going down and I’m up to £130 it says if I withdraw I’ll lose my bonus funds but I’m worried if I do I’ll lose the £130 can anyone help Link to comment
FishinFrenzy Posted 31 January, 2020 Share Posted 31 January, 2020 The bonus wagering wont go down as you have not entered the bonus money yet, because it's a parachute bonus for when you lose your real money. If you cancel the bonus you will basically just lose the £5 only. Congrats on your winnings ! Link to comment
twitteraar Posted 31 January, 2020 Share Posted 31 January, 2020 Yes, if your wagering doesn't lower, then you should continue playing. Since you play on Kassu, you need to wager the first four welcome bonuses 40 times before you can withdraw the bonus or any winnings gained from it. Also bare in mind this: Do not cancel your bonus. If you keep playing, and the wager still doesn't lower, contact them!! Congratulations on the win! 😃😎 Link to comment
FishinFrenzy Posted 1 February, 2020 Share Posted 1 February, 2020 That's not true though. In the UK the real money will always be separate, can you confirm whether the 130 is in the real money balance or bonus funds part on the main screen at the top. Or just post a screenshot and I can confirm. Link to comment
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