Guest Posted 31 January, 2020 Share Posted 31 January, 2020 Hey guys i got a question about skrill.com. Has anyone tried to contact skrill support and got response back? I know vips supposed to even have dedicated support managers but really though, are you guys satisfied with the support? Link to comment
pausefisk Posted 31 January, 2020 Share Posted 31 January, 2020 i contacted neteller support regarding an withdrawal that was pending for a few days, it took them 4 days to respond. Before there was a live chat with decent respond time, but they removed it. skrill <-> neteller, so i think its the same. I see more and more often that casino welcome and reload bonuses exclude neteller and skrill, could this be a reason they simply have to cut in stab because people dont use their services that much? just a thought... Link to comment
Guest Posted 31 January, 2020 Share Posted 31 January, 2020 13 minutes ago, pausefisk said: i contacted neteller support regarding an withdrawal that was pending for a few days, it took them 4 days to respond. Before there was a live chat with decent respond time, but they removed it. skrill <-> neteller, so i think its the same. I see more and more often that casino welcome and reload bonuses exclude neteller and skrill, could this be a reason they simply have to cut in stab because people dont use their services that much? just a thought... Yeah i remember the live chat, it was the best way to contact but its gone. Are you vip there?(asking cause 4 days for vip its kinda slow slow response) I think if skrill cuts off support, then the next step is demolition. Link to comment
fiveoneone Posted 31 January, 2020 Share Posted 31 January, 2020 If i have a problem with skrill i just givem them a call and they fix the problem in few min. here is a number +44 20 3308 2520 But yes if you use email it can take some time i am using Skrill ( old moneybookers ) for 15years and never had a problem that was not fixt in max 20min but i give them a call evrytime Link to comment
Guest Posted 31 January, 2020 Share Posted 31 January, 2020 10 minutes ago, fiveoneone said: If i have a problem with skrill i just givem them a call and they fix the problem in few min. here is a number +44 20 3308 2520 But yes if you use email it can take some time i am using Skrill ( old moneybookers ) for 15years and never had a problem that was not fixt in max 20min but i give them a call evrytime The call is free? Link to comment
fiveoneone Posted 31 January, 2020 Share Posted 31 January, 2020 No but from my country is like around 0,3c p/m so 1-2€ per call Link to comment
pausefisk Posted 31 January, 2020 Share Posted 31 January, 2020 5 hours ago, themajestic said: Yeah i remember the live chat, it was the best way to contact but its gone. Are you vip there?(asking cause 4 days for vip its kinda slow slow response) I think if skrill cuts off support, then the next step is demolition. Yes i'm VIP. I used the contact page and created a new case. Mabye i should use the vip page and send email directly to the vip email? Didnt think of that, i will try that next time i need support. fortunately it's not often. Link to comment
MrVizah Posted 31 January, 2020 Share Posted 31 January, 2020 My last reply took like 4 days Link to comment
Reeely Posted 7 February, 2020 Share Posted 7 February, 2020 Can be annoying but best and quickest response is ringing but be careful of the hold times..... Link to comment
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