22bet Has anyone deposited using 3rd party card and got there winnings

[I_wanna_b_eduoard]

Hi all 

So I was a regular and fully vertified customer at 22bet (tonybet) making lots of deposits and never a cash out. 
 

During that time I made one small deposit of £10 using my partners card . This was a genuine mistake. My partner and I put all our spare income into this account and the details are auto saved into my phone so I never physically have the card lol so I completely forgot it’s in his name . Anyways the deposit lost .

over the next month I make more deposits using my regular payment method and I win woohoo and go to cash out . 
 

22bet ask for a copy of all my payment methods that’s when I realise that the deposit of £10 the month before was on my partners card . I tell them right away and give them letter of authorisation from my partner and my partners id. 
 

around a week later I receive a email saying that they believe that I opened the account for my partner. And confiscated all the winnings and returned the deposits ........ they also told me my partner is gamstop registered which I didn’t know.

 

I sent them proof of all my gambling transactions to many sites over a 3 year period to show that it’s certainly me playing on my account 😂 

 

I refered this to ibas who for 7 months now have been in constant contact but can come to a decision so they are going to raise a full panel meeting about it as the regulatory body haven’t been able to give them advice l. They have asked me if I could find examples of when casinos have paid out when 3rd party payment method was used before the panel in early February. 
 

This is crazy the fact that all my winnings came from my regular deposit method yet they confiscated them due to a small losing deposit weeks earlier .

 

also there must be some breach of data protection there as they used the information I sent them for my partner to prove proof of ownership of the card to search there data base and then proceeded to let me know he was gamstop registered. 

[Skylined87]

Rule #1, never ever ever use any payment method that isn't yours.

Also, if casino holds UKGC license, they have access to central Gamstop database with player's details to prevent them from depositing and that is not a data breach case.

They will always be in favor of Gamstop as they're required to be - in your case, your partner is Gamstop signed up and that can be indication enough for them that your partner might have been playing under your account (even if it hasn't, but Casino won't risk that chance and rather refund the deposits and close the account).

[I_wanna_b_eduoard]

1 hour ago, Skylined87 said:

Rule #1, never ever ever use any payment method that isn't yours.

Also, if casino holds UKGC license, they have access to central Gamstop database with player's details to prevent them from depositing and that is not a data breach case.

They will always be in favor of Gamstop as they're required to be - in your case, your partner is Gamstop signed up and that can be indication enough for them that your partner might have been playing under your account (even if it hasn't, but Casino won't risk that chance and rather refund the deposits and close the account).

Hi skylined 

the deposit was a mistake . My partner and I share the same account and all our income go into it.. the details are auto saved on my phone lol . I have used the card so much I completely forgot who’s name it is . 
 

it was one small losing deposit. 

 

the case has been with ibas for 7 months now and 5 different people have looked at the case but no one knows what to do they have reached out to the ukgc but they haven’t helped with advice so they are raising a panel meeting just for this case . 
 

i think the issue they have is I was aloud to deposit after the small deposit issue . And the winnings came from my regular deposit method . And also apart from the small deposit they don’t have any other evidence .

 

 

[Skylined87]

1 minute ago, I_wanna_b_eduoard said:

Hi skylined 

the deposit was a mistake . My partner and I share the same account and all our income go into it.. the details are auto saved on my phone lol . I have used the card so much I completely forgot who’s name it is . 
 

it was one small losing deposit. 

 

the case has been with ibas for 7 months now and 5 different people have looked at the case but no one knows what to do they have reached out to the ukgc but they haven’t helped with advice so they are raising a panel meeting just for this case . 
 

i think the issue they have is I was aloud to deposit after the small deposit issue . And the winnings came from my regular deposit method . And also apart from the small deposit they don’t have any other evidence .

 

 

For the casino it most likely doesn't matter if it was just a small deposit but rather that deposit was made using another payment method which isn't yours -which is the issue here. Just based on that (regardless if it was mistake or not) casino can do what they did as they're most likely covered by Terms&Conditions + if they're part of GamStop network they have to comply with those rules as well, at least that's what I think the case is here.

[OnlyASpin]

If it  was made once and wasn't used on the winning withdrawal it shouldn't be an issue tbh