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Casino starting to take credit reports (UC) on swedish players!

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1 minute ago, RespG40 said:

In the UK, Underwriters for loans have openly admitted that this is a potential red flag.

Yes, think I said so as well :) However, in these checks you can see where the check came from and for what, so I don't think this would be grounds for a red flag. Large amounts of credit/loan applications probably are though.

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Just to make it clear, all these blank checks are not from Videoslots, they are normal except they are hidden on this particular check Videoslots did, still Videoslots see my history of how many checks. No information I wanna leave to Videoslots. Still dont know if Videoslots check are recorded or invisible for others, waiting for answer from UC themselves.

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Swedish Datainspektionen answer minutes ago:

"Hej Xxxxx,

Enligt kreditupplysningslagen ska den som begär en kreditupplysning om en privatperson ha ett legitimt behov. Detta innebär att frågeställaren ska ha ingått eller vara på väg att ingå ett kreditavtal med den person kreditupplysningen handlar om eller att man i övrigt har anledning att göra en ekonomisk riskbedömning. Om så inte är fallet ska kreditupplysningen inte lämnas ut. Det är det kreditupplysningsföretag som lämnar ut en kreditupplysning som är ansvarigt för att det finns ett legitimt behov. Om en kreditupplysning tagits om dig utan att det funnits ett legitimt behov bör du därför kontakta kreditupplysningsföretaget (i detta fall UC AB). De ska då utreda vad som hänt och lämna besked till dig om sin inställning till det inträffade.

 

Vänliga hälsningar

Helin Yasaru

Jurist, Datainspektionen

www.datainspektionen.se"

They say there should be a legitimate reason for a credit report, I say there is not a legitimate reason, I dont play on credit for the casinos own money, I dont loan from the casino. If I play on credit with a credit card a report have been made when I got the card. 

If Im wrong then anyone can take a credit report on me if I buy milk in a store with a credit card. Also, I dont even use credit card at Videoslot, only Trustly and a prepaid card sometimes. 

 

 

Edited by Tourettesguy

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Please ask UC, and also ask spelinspektionen about their view on it. Remember to tell you already have passed a SOW. 

 

Would be interesting for the other swedes to know if its actually legal, or if it violates the regulations. 

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On 17/11/2019 at 14:34, SuperSmask said:

Sorry missed this one. This is not made up on fly, it's states on Spelinspektionens homepage that if you set a Deposit Limit of 10000 or more, the Casinos must contact the player in question, that's all.

There is no, you need to do this or that, at least when I read it. So taking out a UC I guess is some Casinos way of contacting a player *SarcasticSmask*. I prefer the Rizk approach, gives you a choice at least. 

So you mean that they are not following the law if they NOT contact a player that has set a limit higher than 10.000sek?

In that case I have a couple of casinos that broken the new law on that point. I set 1 mil sek limit on one site and no question, mail nothing.

Not even after depositing 1 million sek in 2 days and loosing it. I Wonder if that can be a case of getting some of the money back then because they clearly not followed the law in that case and in the sense of responsible gambling too. 

 

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2 hours ago, Nordog said:

Please ask UC, and also ask spelinspektionen about their view on it. Remember to tell you already have passed a SOW. 

 

Would be interesting for the other swedes to know if its actually legal, or if it violates the regulations. 

Already emailed Spelinspektionen and UC waiting for reply. Videoslots confirmed today they have had me do a SOW in the past and will come back to me about when I did it... Think it was about a year ago. 

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2 hours ago, Mn540 said:

So you mean that they are not following the law if they NOT contact a player that has set a limit higher than 10.000sek?

In that case I have a couple of casinos that broken the new law on that point. I set 1 mil sek limit on one site and no question, mail nothing.

Not even after depositing 1 million sek in 2 days and loosing it. I Wonder if that can be a case of getting some of the money back then because they clearly not followed the law in that case and in the sense of responsible gambling too. 

 

Did you deposit and loose 1 million in two days? If so please take a long break, i know it is your own money sounds bad

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3 hours ago, Mn540 said:

So you mean that they are not following the law if they NOT contact a player that has set a limit higher than 10.000sek?

Yes that is what is stated in their questions and answers:

Om en spelare höjer sin insättningsgräns eller anger en högre gräns än 10 000 kronor per månad ska licenshavaren kontakta spelaren

Taken from their page

My personal opinion is that its quite low. You also need to remember it a deposit limit, not you actual deposits

Edited by SuperSmask

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14 hours ago, SuperSmask said:

Just to clear this up on CM. Videoslots have not done a SOW of wealth prior to taking UC report right?

Videoslots support just confirm they requested this SOW information from me in the end of 2018. 

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Then why do a credit check 1 year later? I dont understand the logic @Tourettesguy

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Swedish Spelinspektionens answer:

" Hej,

Tack för ditt mejl. 

Det står ingenstans i spellagen (2018:1138), spelförordningen (2018:1475) eller de föreskrifter som vi utfärdat med stöd av våra bemyndiganden i spelförordningen att en licenshavare måste göra en kreditupplysning på sina kunder.

Det är Datainspektionen som har tillsyn över kreditupplysningslagen, jag hänvisar dig därför dit med frågor rörande detta.

Vänliga hälsningar"

They say there is nothing in the Swedish gamling law that says a licence holder have to take a credit report which Videoslot Ltd claims.

I have now both Datainspektionen and Spelinspektionen on my side, what do I do now?  

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Send the info to videoslots and ask them on what premiss they do make the credit report. 

Or put it on 'CM thread and hope (will not happen') that VS rep will give you a answer. 

Ty for the work you have done in this matter, great info. 

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21 hours ago, spiker1977 said:

Send the info to videoslots and ask them on what premiss they do make the credit report

Done that and still waiting for answer, support have said 2 times they are still waiting for answer from right department and will come back to me asap. 

Have also asked Swedish Spelinspektionen what they are doin when a gambling company with their licence take credit reports on people and say they have to according to the Swedish gambling law. 

And also written to Datainspektionen again which Spelinspektionen are referring to what I should do now when Videoslots Ltd have sensitive information about me I didnt want them to get without asking me first? Even if Videoslots Ltd remove their traces in the UC register they still got what they wanted from me. 

Its like I shoot and kill a guy with a gun, then I put the bullet back into the gun and everything is ok again. 

Edited by Tourettesguy

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Finally an answer I wanted. I was right and Videoslot Ltd was wrong. Share it om CM if you want. 

"Hej,

Vi har vid kontakten med spelbolaget informerat dem om de bestämmelser som gäller enligt lag och avtal med UC kring kreditupplysningar på privatpersoner. Vid kontakt med spelbolaget framkom att det i detta fall inte förelegat legitimt behov att ta en personupplysning så som det är menat, och frågan togs därför bort från UCs register och Videoslots informerades om detta. Videoslots kommer inte att kunna ta upplysningar genom UC utan att det finns legitimt behov att göra en ekonomisk riskbedömning avseende en person så som det är menat i Kreditupplysningslagen och vedertagen praxis för tillämpning av denna, vilket Datainspektionen har tillsyn över. Närmare besked om hur UC hanterar denna kundrelationen kommer inte att lämnas.

Frågan om spelföretagets licens eller böter är inte frågor som UC hanterar och vi kan därför inte svara på det.

Med vänliga hälsningar

Utredningen

[email protected] "

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