Baboo Posted 15 July, 2019 Share Posted 15 July, 2019 I noticed that my balance were getting uneven when it shouldn't be possible at the slot I played. So I took a closer look and when I won 8 SEK it only paid out 7.96 SEK. I did a few spins more and won 4 SEK. Same thing again, only got paid 3.98 SEK. Thought the game might have broke or something given the Merkur shit that happened so tried a new provider (first one was a thunderkick game) and same thing there. Won 14 SEK, got paid 13.93 SEK on a Netent game. So 0.5% of every win just dissapears into thin air. Is this something new they have added that I've missed, like a fee on winning? Is it just for me or for all swedish players? Or maybe for everyone? Link to comment
Tussilago87 Posted 15 July, 2019 Share Posted 15 July, 2019 this sounds very wierd, i havent noticed anything but havent been playing over the weekend, talk to the livechat they should see whats going on Link to comment
jksgbg Posted 15 July, 2019 Share Posted 15 July, 2019 Hi I was curious so I log in to videoslots and play Donuts , I win 6 kr on donuts but only got 5.97 into account. Link to comment
jksgbg Posted 15 July, 2019 Share Posted 15 July, 2019 I talked to live support So I understand, it's because of our new Weekend Booster system for Swedish players. 0.5% of one's profits is automatically added to a separate balance called Valvet, which works in principle as a kickbox. You can withdraw them at any time via the My Weekend Booster tab or turn it off completely so that the winnings are added to the Base balance as usual. Link to comment
dirtystack Posted 15 July, 2019 Share Posted 15 July, 2019 This will tilt people, sounds annoying. Link to comment
Baboo Posted 15 July, 2019 Author Share Posted 15 July, 2019 Okay that explains it but then they have now removed the weekend booster for swedes and replaced it with your own money. So we dont get any racespins on mondays anymore, we dont get anything for completing achievements and now we dont get any real weekendbooster. On top of that we get lower RTP on some slotproviders... Videoslots has been the only online casino that I've been playing on the last 4 years because it's been superiour in every way but now there is just zero reasons left to keep depositing there. Link to comment
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