Need help with hyper casino. I feel helpless and cheated.

[Slotspinner]

23 hours ago, Lmack7 said:

also to add, why would they even let me deposit with someone elses card? when you deposit it asks for the name of the owner of the card, some casinos dont allow it and an error will occur saying 'please use a card in your own name'. but most casinos will let you deposit with a third party card as long as you sign a credit card authorisation form.

its your fault to do something that is against T&C

[Ziexor]

Instead of criticizing, you can try to help instead of acting as a teenager @Slotspinner you are the proffesional here :) 

[Geordiemag1]

1 hour ago, Ziexor said:

Instead of criticizing, you can try to help instead of acting as a teenager @Slotspinner you are the proffesional here :) 

Your grammar is shocking 

[Lmack7]

Just an update guys hyper have still not replied to my PM and have been ignoring my emails. 

[Slotspinner]

3 hours ago, Ziexor said:

Instead of criticizing, you can try to help instead of acting as a teenager @Slotspinner you are the proffesional here :) 

im not helping anyone who knowingly breaks terms

1. A player is able to deposit at Hypercasino.com via credit card, online wallets, vouchers, bank transfer or any other payment method offered by Hypercasino.com. The name on the credit card or the name of the (bank) account holder should be identical to the name the player entered when registering for an Account.

[Andreas]

On 24/03/2019 at 11:43, MrGumbOoO said:

Just out of interest.  Do you think that if the original deposit had been accepted, played with and then lost that they would return the deposit on request ?  

Absolutely.

[Lmack7]

1 hour ago, Andreas said:

Absolutely.

No they wouldn’t and you know that’s the truth. 

[Slotspinner]

1 hour ago, Lmack7 said:

No they wouldn’t and you know that’s the truth. 

even if they dont you arent entitled for anything but your deposit at the moment, so?

[Andreas]

15 hours ago, Lmack7 said:

No they wouldn’t and you know that’s the truth. 

I misread, sorry - thought it said if I think it should.

From my perspective, if somebody knowingly breaks terms like this - especially when it's done systematically - the best case for the player should be getting the deposit back.

What you are doing is typical behavior for somebody's who's either bonus abusing or have self excluded with their own details - and in either case the casino should nullify all play on the account, as the bare minimum.

[Lmack7]

UPDATE

still no reply back from hyper and they have ignored all my emails. 

AVOID THIS CASINO

[Slotspinner]

1 hour ago, Lmack7 said:

UPDATE

still no reply back from hyper and they have ignored all my emails. 

AVOID THIS CASINO

AVOID THIS USER

still hasnt realized she broke terms and conditions straight up and expects to be paid.  

[Guest]

12 minutes ago, Slotspinner said:

AVOID THIS USER

still hasnt realized she broke terms and conditions straight up and expects to be paid.  

@Lmack7 you realize that you broke the terms and conditions and you have the nerve to ask for your winnings by the time you already got the deposit back. That might sound harsh but this is reality and things cant go with your terms everytime. Your case is closed and you dont even know it yet.

[Slotspinner]

2 minutes ago, themajestic said:

@Lmack7 you realize that you broke the terms and conditions and you have the nerve to ask for your winnings by the time you already got the deposit back. That might sound harsh but this is reality and things cant go with your terms everytime. Your case is closed and you dont even know it yet.

sadly these kind of people i had to deal for years, so many people are literal blind for their own mistakes and try to blame it on someone or something else.

only way that sometimes seemed to work is straight up confront their bullshit in the most direct/rudest form possible..

[Casumo Louis]

On 21/03/2019 at 16:02, Lmack7 said:

I have used my boyfriends card on multiple other sites including video slots and Casumo and have not had a problem just had to provide both mine and his documents and sign a credit card authorisation agreement.

Just to confirm this, you're not allowed to use any method that is not your own at Casumo.
If you did, the normal action we take is asking for documentation to allow a withdrawal to the same method, the continuation of using another persons payment method or use a different payment method that is not your own is definitely not allowed.

[realagentbearrrrr]

On 22/03/2019 at 13:16, Andreas said:

I don't understand, you mention you've done the same thing several times over the course of a week? You know that it's against T&Cs but you keep doing it, why? Because you got out ok with some other sites?

Because the boyfriend gambles and he can get an extra welcome bonus by signing up his girlfriend too but she's like ok I'll let you use my ID but you're not using my bloody credit card  ?

[jaws38]

How was it even possible to deposit with another persons card or was it also he´s details used for registering?. I´ve never come across a casino that would allow non matching details on account/card.

 

 

[S888 Club]

On 21/03/2019 at 21:00, BoracicLint said:

You used somebody else's card to sign up and that is a straight breach of the terms and conditions so I doubt you will get anything from them. Hard to criticise the casino in this case.

I think you are right he has used wrong card to sign up. It is very important to read the instructions so that you don't go wrong.

 

[Kd9]

Hi I have a similar case 

my wife open up account 3-4 years ago and added my card to which we been depositing for the amount of time we had the account to which it has her card and mine we have deposited and withdraw up till last week where we withdraw £450 £750 with lock down gambling got a lot easier to the amount going in went up considerably and last night I got a big win which has never happen I tried to withdraw but it was flagged and the account suspended and we have to send documents again et. Any advice 

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