ameliajane1 Posted 17 October, 2018 Share Posted 17 October, 2018 Hi everyone I posted about a week ago about cashing out and so I’ve sent in my documents the other day (finally the bank decided to give me the details i needed) and last night I tried to log in on my account and it’s saying it’s blocked, I spoke to someone from live chat and they said it’s for security reasons and couldn’t help me much more, I feel this is getting silly because all I want is my money I cashed out! I screenshot a few bits but I’m just so annoyed with Rizk right now! I understand that they are a good casino but to me this is by far the worse I’ve had to deal with! I’ve never had anyother problems cashing out before!! Link to comment
Guest Posted 17 October, 2018 Share Posted 17 October, 2018 A casino blocked my account last year for being a "high risk customer". What that actually means I will never know! Drop them an email about it, live chat on these casinos seems to get people nowhere. Link to comment
ameliajane1 Posted 17 October, 2018 Author Share Posted 17 October, 2018 23 minutes ago, AyrshireCSC said: A casino blocked my account last year for being a "high risk customer". What that actually means I will never know! Drop them an email about it, live chat on these casinos seems to get people nowhere. Thanks I’ll do that instead! Seems abit weird for them to block my account after I just sent my documents in! Link to comment
Guest Posted 17 October, 2018 Share Posted 17 October, 2018 1 minute ago, ameliajane1 said: Thanks I’ll do that instead! Seems abit weird for them to block my account after I just sent my documents in! There should be a Rizk contact on here actually? @Nick would know. Link to comment
ameliajane1 Posted 17 October, 2018 Author Share Posted 17 October, 2018 Ah great thanks, just hope they read this then! I just was on rizk live chat this is what they said to me..... Link to comment
Schnuggels21 Posted 17 October, 2018 Share Posted 17 October, 2018 Had this on Casino Calzone once after Verification - turned out all good though. Link to comment
ameliajane1 Posted 17 October, 2018 Author Share Posted 17 October, 2018 That’s good then, just hope to hear back from them soon thought I might have done something wrong just hope I get to hear back soon as I need the money I cashed out Link to comment
ameliajane1 Posted 18 October, 2018 Author Share Posted 18 October, 2018 Update to this I got my money but I’m still blocked.... Link to comment
BeLlSiBuB Posted 11 August, 2020 Share Posted 11 August, 2020 Same here. Signed up at night. Was blocked the next day, No email explanation or anything. I reckon your stats go into some hush hush database where the casinos can see your history and can determin if you are high risk. Perhaps a player who looks for certain slots cos they pay out quickly and is in control of their faculties. Casinos only want losers. Link to comment
damson95 Posted 11 August, 2020 Share Posted 11 August, 2020 They are trying to find everything to not to pay u Link to comment
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