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SMS spam from affiliates


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6 minutes ago, nyx5 said:

Hi nyx5,

Many thanks for bringing this to our attention. Especially happy you including the full link, it makes taking action a lot easier! We apologise on behalf of the partner for any inconvenience this may have caused you, and hope you have a great week regardless. 

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On 03/09/2018 at 13:10, FrankFred Casino said:

Hi pausefisk,

We appreciate you bringing this to our attention. 

As you probably are aware, we work with multiple different partners which unfortunately means we cannot know exactly what these partners are doing at all times. They have however signed up with our partner program, where they accepted our terms, and obviously spamming is strictly prohibited. When a partner is found in breach of our agreement, either by us noticing it or, as in this case when players report it we take action.

Once again we'd like to thank your for bringing this to us, and also apologise for the any inconvenience caused!

I also got a message... 

 

Please playfrank do something about the spam 

 

https://promotions.epic.partners/frank-fred-casino/fi/index.html?aff=100027_0AAA6NARAABA2018092610000000289085&mid=864&sid=52&aid=100027&pid=17

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This fu**face strikes back with another SMS spam today, and now its a brand new casino (at least for me).

Link goes to https://start.duelz.com/no/?programme=aff&source=netrefer&btag=654598_718532654BF84B9FB6B7222AC57D3B54

I tried to check homepage so i could talk with chat or something, but there is absolutely NO info about who operated this site, and no info about lisences nor contact information. You need to press the register button to get into the signup page where the terms and condition can be found. Just to make sure it's even harder to undersand they have used the worst font possible to read. Seriously....

Under the terms you find some info about the site:

1.1. These Terms and Conditions (hereinafter referred to as “T&Cs”) regulate the usage of the games provided through www.Duelz.com, as well as other URLs licensed to or belonging to SuprPlay Limited, including NYSpins and VoodooDreams

In my first post, Voodoo Dreams was already among the casinos that allowed this shithead to spam me, and their respons was to take this seriously, but that must be the biggest joke since they still keep him/her as an affiliate and allow this person to keep spamming.

STAY AWAY FROM THESE CASINOS!!!!!!!

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Erik from SUPRNATION replied me back today, and i'm very happy with his reply. At first i got a bid disappointed since this affiliate stil kept harassing me, but let's hope i dont need to contact them ever again.

If you got SMS spammed, please post them here and make a complain at the casino and let us know their reply.

WE CAN FIGHT THIS :)

 

suprnation-reply.jpg

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41 minutes ago, Ziexor said:

They spam me to from duelz: https://start.duelz.com/no/?programme=aff&source=netrefer&btag=654598_A9771A68E9D1483A8DC7EBD6A206AA6F 

The number behind *btag_654598_* is the same as mine, but the rest is different. I'm not sure if this is the same affiliate or not, but if this account has been closed you shouldnt recieve any more SMS from this account as it would be useless.

However, i suggest you make a complaint using the contact form at http://suprnation.io/

Make sure you ask for a confirmation back what action has been taken against the affiliate.

Let us know how it goes!

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  • 3 months later...

After a long period without any spam, i thought mabye "my campain" against the unknown spammer might just work, but today it started again.

Now 21.com casino is involed with such people, and automaticly added to my banned casino list. I hope you guys do that aswell. I'll try to reach out to them too see if they have a good answer and how they will act. If i get a reply, i will update.

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10 hours ago, pausefisk said:

Not a good start, my e-mail to 21.com was sent back to me:

Error Details

Reported error:550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient support@21.com not found by SMTP address lookup

DSN generated by:VI1PR03MB3901.eurprd03.prod.outlook.com

is 21.com just a scam?

I'll bring this thread to their attention as we have contacts.

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Hi. 

Pausefisk, I think you are overreacting when you say "involved with such people" and "is 21.com just a scam"? Really, it's beyond their control.

Each MGA-licensed (as well as UKGC) operator will take appropriate action once they're made aware of affiliates who don't play by the rules. 

The biggest and more serious affiliates are big because they treat their business right. However, as in any other market where there is money - there are bad apples. 

These bad apples shy nothing when it comes to making a quick buck, including SMS-spam. The casinos don't give their partners personal details of players. In most cases, this personal info is collected somewhere, and then put in a list.

That's the reality of today; money and data talks. If you're an active player, who's got a lot of registered accounts due to signing up via third party sites here and there throughout the years, you are more likely to experience spam. 

A prime example being leaving your e-mail address to sign up to a newsletter in exchange for free spins (example) on a non-operator website. That's enough for a crook to look up the name associated with your e-mail (not saying you did). With all the public records avail. in Norway, it doesn't take them long to find a phone number associated with your name. 

The aforementioned list is curated, and then sold / traded between other bad apples. If one bad apple buys an affiliate website from another, one of the new owners perquisites are the details of the players that signed up with the past owner. 

This activity is illegal, and in no way encouraged or condoned by any serious operator, including their partner programs. 

Collection of personal details could also be the results of social engineering, or phising. SMS spam is also completely random at times, simply due to demographics, and much more difficult to attribute an origin. The best way to combat e-mail spammers however is to sign up with 1 unique email pr. operator. If - and once - you get the spam, you know something fishy is going on either via the affiliate, or the operator itself. 

You not being able to send an e-mail to their address could be due to an outage on your end, or theirs. A MGA-listed company with employees isn't automatically a scam, same as DNB in Norway is not a scam despite having problems with "Evry", experiencing outages in the past. 

I've hunted these bad apples for 12 years. Thanks to GDPR, a lot of shady affiliates have been slammed hard. Some even never got back up again, because they took a serious beating. Unfortunately, most of these are small time crooks, that's looking for a quick buck - and small time crooks are persistent fucks.

Let us know how it goes, and have yourself a great day. 


 

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3 hours ago, CGDL said:

Hi. 

Pausefisk, I think you are overreacting when you say "involved with such people" and "is 21.com just a scam"? Really, it's beyond their control.

Each MGA-licensed (as well as UKGC) operator will take appropriate action once they're made aware of affiliates who don't play by the rules. 
 

Yes, i might overreact a bit (posted and written in anger). However, should the Casinos be exempt from their responsibility? It would not be OK if the Casino sendt me this SMS, and i mean it shouldnt be different just because that SMS came from another person. I dont know how the verification process are when affiliates gets a deal, but i belive this has potential to be better. I sure know that this SMS was out of their Control, but should it be out of their responsibility? And if they have no Control over their affiliates, then what?

There are still many Casinos i've contacted regarding SMS spam, but havent bothered replaying me back. I'm not familiar With 21.com so when my e-mail was rejected i wondered if this was a scam site, and asked the forum instead of spending time to investigate myself.

I have a policy that Casino's that doesnt have "Control over their Affiliates" is a Casino i do not want to play at. Simple as that. If everyone could follow that, we would no longer have this spamming problem. In the end, it's the Casinos fault, as they offer affiliate deals.

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1 hour ago, pausefisk said:

Yes, i might overreact a bit (posted and written in anger). However, should the Casinos be exempt from their responsibility? It would not be OK if the Casino sendt me this SMS, and i mean it shouldnt be different just because that SMS came from another person. I dont know how the verification process are when affiliates gets a deal, but i belive this has potential to be better. I sure know that this SMS was out of their Control, but should it be out of their responsibility? And if they have no Control over their affiliates, then what?

There are still many Casinos i've contacted regarding SMS spam, but havent bothered replaying me back. I'm not familiar With 21.com so when my e-mail was rejected i wondered if this was a scam site, and asked the forum instead of spending time to investigate myself.

I have a policy that Casino's that doesnt have "Control over their Affiliates" is a Casino i do not want to play at. Simple as that. If everyone could follow that, we would no longer have this spamming problem. In the end, it's the Casinos fault, as they offer affiliate deals.

Yeah totally agree. I don't understand why this issue didn't get resolved instantly since every single Casino on this planet is subscribed to this Thread.

I hope nobody will send you amazon affiliate links otherwise you will have to stop using Amazon aswell. ?

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2 hours ago, Yug0Slavish said:

Speaking of the trolls, just got one.. I turned to Duelz customer support, and he wrote to me that they can not decide to whom the third party sends messages to.. 

 

Mabye not, but they sure can decide to terminate the third party's affiliation deal and confiscate their comission. I'm pretty sure if they did, this spammer wouldnt have a reason to continue sending those SMS.

Keep up the fight!

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On 24/01/2019 at 22:24, pausefisk said:

After a long period without any spam, i thought mabye "my campain" against the unknown spammer might just work, but today it started again.

Now 21.com casino is involed with such people, and automaticly added to my banned casino list. I hope you guys do that aswell. I'll try to reach out to them too see if they have a good answer and how they will act. If i get a reply, i will update.

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Hi Pausefisk.

 

First of all, thank you for bringing this up. 

We will contact the affiliate and have them stop the spam towards your number. 

In regards to the email not being received. We have been moving service providers for support@21.com, so that email has been down the last week or so. The email should be back on Monday.

I deeply apologize the inconvenience, I will do my best to solve this for you.

Do not hesitate contacting me here for anything.

 

Best regards,

Thomas 

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So this guy is obviously on a spree here. Another SPAM recieved today, this time for @FrankFred Casino

A quick search for this numbers gives you tons of feedback that is a "legend" in illegal spamming: https://www.180.no/varsel/nummer/59446055

I hope @FrankFred Casino will terminate this affiliates deal asap and void all comission.

I'm gussing i will get another one within a few days from another casino.... there should be a blacklist register among all the casinos for as*** like this.

 

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11 minutes ago, pausefisk said:

So this guy is obviously on a spree here. Another SPAM recieved today, this time for @FrankFred Casino

A quick search for this numbers gives you tons of feedback that is a "legend" in illegal spamming: https://www.180.no/varsel/nummer/59446055

I hope @FrankFred Casino will terminate this affiliates deal asap and void all comission.

I'm gussing i will get another one within a few days from another casino.... there should be a blacklist register among all the casinos for as*** like this.

 

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I got the same one today. So bloody annoying

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Hate affiliates like this..i'm also often convinced some of the Casinos work with them, or at least some shady affiliate manager with contacts throughout the industry..  these numbers and email-addresses are definitely being sold...

It's mostly not the fault of the Casino, but definitely their responsibility as soon as they are made aware of it...alas some Casinos won't take action until one of the harassed people (such as yourself @ pausefisk) makes work of it..

Good you opened this thread, and made the effort!

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