gingerafro Posted 17 July, 2018 Share Posted 17 July, 2018 so i did a raw deposit at rizk, trying to collect some bonuses, after a while i played, when i was going to play the last the game was bugged. and when i asked support about this, they said that bonus hunts was breaking terms? is it not allowed to play the bonuses when u want to? ive seen so many people doing this so i was shocked, doesnt seem that ill be able to play the extra chilli bonus which i gambled to 16 spins.... :/ anyone have any experience with this? it was no bonus balance Link to comment
Azzablags Posted 17 July, 2018 Share Posted 17 July, 2018 It should be allowed have you talked to chat about it? Link to comment
gingerafro Posted 17 July, 2018 Author Share Posted 17 July, 2018 yes i have, hopefully they will not delete the gameround :I Link to comment
Andreas Posted 17 July, 2018 Share Posted 17 July, 2018 Must most likely be a misunderstanding here - frankly can't see them stopping anyone from collecting bonuses when there is no bonus money in play. Let's see what they come back with and if no good resolution let us know and we'll chase it on our side. Link to comment
gingerafro Posted 17 July, 2018 Author Share Posted 17 July, 2018 well the bonus got deleted....... im litteraly quite pissed. shouldnt be allowed to do so Link to comment
cabzla Posted 17 July, 2018 Share Posted 17 July, 2018 32 minutes ago, gingerafro said: well the bonus got deleted....... im litteraly quite pissed. shouldnt be allowed to do so Deleted or got they played out and result credited to you Link to comment
gingerafro Posted 17 July, 2018 Author Share Posted 17 July, 2018 nope i havent got any funds from it, i have even checked the rounds. i really doubt a 16 spin bonus on extra chilli would go without giving anything Link to comment
gingerafro Posted 17 July, 2018 Author Share Posted 17 July, 2018 Fck yeah, i contacted the support over and over again to get this fixed, and in the end i got the result! 200x so i am pleased Link to comment
SuperSmask Posted 17 July, 2018 Share Posted 17 July, 2018 Awesome result @gingerafro... Link to comment
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