I never breached any of their bonus terms. I didn't play games I wasn't allowed to play or they did have a fair reason to forfeit all my winnings but I didn't do that. That email I posted above is the only thing I received, I even mailed them back what's the reason I got banned. I never got an answer to that.
I'm not a player trying to defraud casinos lmao, I'm playing for fun and I love the thrill of hitting big that's it. I'm not depositing money to make money that's not the right mindset, I deposit for entertainment purposes only. A big cash out is of course very nice if you lost 5000 euros. That's part of the game.
The only thing I did was play in their casinos and use the bonuses they offer, that's it.
If they ever give me a response to the question why they banned me from taking any bonuses in casinos in their network I'll post it here too. But I doubt they'll ever respond.
This is not unique behavior of this group btw, you can Google around and you will find similar stories to this one.