Casoola Casino Review
Another offering by Genesis Global is Casoola Casino. The site was launched in 2019 when the site specifically mentioned that the casino was born when a VR experiment went wrong. Enjoying a Malta Gaming Authority License, the site is aimed to cater for a magnitude of players. Slots, Jackpots, Table Games, Live casino and more await at the Casoola Casino lobby. All of this, whilst being hosted around by 5 cheerful-looking bots that remind us of The Simpsons.
Pros of playing at Casoola Casino
- Animated casino with a cartoonish feel
- Promos based on the 5 different bots
- 4 Deposit bonus matches as you join
Cons of playing at Casoola Casino
- No guideline to the VIP program
- Wagering set at 40x
- CS languages are limited
Casoola was established in 2019 and is owned by Genesis Global Limited. Their official site is https://www.casoola.com/en-eu. Continue reading this review for more information.
If you are interested in the Casoola Casino bonus offer, this section takes a closer look at what types of bonuses are available.
**Types of Bonuses Available at Casoola Casino **
- Welcome Offer
- Daily Tournaments
- Live Casino Welcome offer
- Weekend Promos
- One time monthly deposit bonus
New players signing up with a new account at Casoola Casino for the first time, are offered a lucrative welcome offer.
The welcome offer on Casoola Casino consists of the following:
Make a minimum deposit of €20 or more and your players account will be credited 200 free spins to play on Reactoonz. Once the deposit is made you will receive the first 20 spins. The remaining spins will be credited to your account in batches of 20 for 9 consecutive days.
Your first deposit at Cassola Casino is met with a 100% match of up to 300 Euros. The fun is not over as your second deposit is met with a 50% match of up to 400 Euros. Also, you get rewarded on your third and fourth deposit with a 25% match of up to 400 Euros. To be eligible for all the bonuses, you would need to make a minimum deposit of 10 Euros each time. Skrill and Neteller deposits will not qualify you for the deposit bonuses.
No Deposit Bonus
All bonuses awarded at Casoola Casino are subject to a player deposit. To date no non deposit bonuses are available. We will spill all the tea here if this will be launched and offered in the future.
When joining a new casino, the only thing we hate to talk about is the wagering requirements. However here we are. All bonuses awarded as subject to wagering requirement unless otherwise specified. Let’s give you all the insider information on all the wagering requirements at Cassola Casino and how to reach these.
Wagering Requirement for Casoola Casino Bonus
All your fours deposit matched at Casoola Casino are subject to wagering requirements that are set by the casino. Your deposit and also the deposit amount received would need to be wagered a total of 40x times. If you attempt to make a withdrawal before meeting this, all your potential winnings will be deemed as forfeit. Here is what you need to play and what % are awarded:
All Video slot and other Games - 100%
Classical Slots - 75%
All Table Games - 10%
All Blackjack Games - 5%
Some restrictions to the above apply, so we always advise to look at the T&Cs located here: https://www.casoola.com/en-eu/promotions/welcomeoffer.
Wagering Requirement for Free spins on Casoola Casino
The free spins that you land at Cassola Casino are also subject to a wagering requirement. This also stands at 40x, which is a bit on the higher side just like the deposit cash bonus wagering requirement. If you attempt to make a withdrawal request prior to meeting this requirement, all your winnings will be lost.
Daily Tournaments are also available at Casoola online casino. The tournaments will see you play at specific games that are set by the casino. As you accumulate points, you top the leaderboards and hopefully take home a portion of the prize.
Points are accumulated as follows:
2 consecutive wins grant you 10 points
5 consecutive losses grant you 25 points
A win of 15x your bet grant you 100 points
** Live Casino Welcome offer**
Players that like some live casino action can opt to scoop a welcome bonus that is tied with the live casino. Here you can scoop a welcome offer of 100% deposit match of up to 100 Euros. The Live Casino Welcome Bonus at Cassola Casino has to be used on Live Casino games (live Roulette, live Blackjack, Dream Catcher). Other Live Casino games that are excluded are Baccarat, Poker, Top Card, etc.
Weekends start with a bang at Casoola Casino. Here you can scoop a 50% deposit match on a Friday of up to 100 Euros. You would need to have made 2 or more deposits at Casoola to scoop the bonus. Additionally, you would need to have deposited and wagered 50 Euros in the past 7 days.
Monthly Deposit Bonus
Once a month, you can enjoy a bonus match of 25% up to 100 Euros. To be eligible for this bonus, you would need to have made a deposit anytime during the month. The cashier will be waiting for you with your bonus.
Disclaimer: The information on this site was correct at the time of us writing this review. It is your sole responsibility to ensure that you are following the generic - as well as the promotion specific terms and conditions.
VIP Program, Loyalty Scheme & Promotions
We all love a deal, and we all love to be rewarded for our loyalty. This is the concept behind the Vip Program at Casoola Casino. Although the site does not give the exact guidelines on how we will transition into VIPs, some info is available.
**Become a Casoola Casino VIP Player **
Other casinos would show tiers and strategies on how you can get tagged as a VIP player. Not Casoola. The site does give a glimpse of all the perks that a loyal player would land but the guidelines are not available to read, digest and apply. Having said that, from our casino experience, we would suggest first and foremost to tick yes to all the communication channels that you have with the casino. Text, Emails and sometimes even phone calls. This was the casino would be able to contact you to advise you about you being promoted to VIP. Another suggestion would be, make sure that you keep choosing Casoola casino for your casino playtime. Player playing patterns are always recorded, and this is how loyal players are flagged up and celebrated.
The Casoola Casino Loyalty Program
We did mention that limited information is available regarding the Casoola Casino VIP Program. Yet, we can still give you some info about some of the basic perks that a loyal Casoola player will land.
- Personal Account Manager
- Bonuses and Promotions
- Better withdrawal times
- Monthly VIP Prize Draw
- Personalised Birthday gifts
- Personal Withdrawal Plan
- Personalised Emails
- Exclusive Holiday Packages
If Casoola opts to publish the guidelines on how both you and us can become VIPs, we will spill all the beans here.
Types of Games Available at Casoola Casino
What attracts players to a new casino? Bonuses and Games of course. We have already discussed the bonuses that you can land, so let’s tell you all about the games. Casoola has established partnerships with some of the pillars in gaming to bring you what they call a ‘healthy does of clumsy entertainment.’ Let’s delve into the games that are on offer, what is on our radar and what is having us spinning and hopefully winning
At Casoola, you can tag a game to have it available for your next time. A small start is available at the right-hand side of every slot. Simply click that and all your favourites and go to games will be stored here in your favourites. A great way to make your Casoola journey a personalised one, and no time wasted on looking for ‘that’ game.
The hot games are the games that everyone is playing. Here you will find games that have been played over and over again by various players. By players adding games to their Favourites, will also bump up games to the hot games section. We played Play n’ Go’s Book of the Dead and chased Rich Wilde to scoop winnings. Next, we enjoyed spinning the reels of Immortal Romance by NetEnt. Why? Cause now that vampires are off our tv screens, we need them on our slot games.
Slots and Jackpots
One of the most celebrated parts of Casoola Casino must be the slots and jackpots section. This is where all the slot and jackpot games are located. Here you can spin for fun, for real money and also hope to become a millionaire. We have enjoyed spinning the reels of Super Lion Jackpot slot by Skywind. Although we did not land the progressive jackpot, we scoop some crazy expanding wilds. Next, we tempted our luck on another Skywind offering CSI branded slot games. You gotta love a branded slot based on a Tv series.
The live casino needs no introduction. This is the place you go to when you feel like sitting at a land-based casino, but virtually. With tables operated by live dealers, you can enjoy table games here. All live. Baccarat, Blackjack, Poker, Roulette and more. This is the magic that live casino brings to the table. Here we learnt the tricks of the trade on the Dreamcatcher wheel. After that, we enjoyed joining the table at Dragonara Roulette. A new concept that takes you to an actual land-based casino, via live streaming.
The last section is all about casino games. This translates to table games that are not operated by a live dealer. Here you can enjoy an array of table games such as Baccarat, Sci Bo, Roulette, Poker variants and more. It is here that we learnt all about Caribbean Stud prior to making into the live tables. A gaming training session if you will. Here we played European Roulette by Microgaming. Next on our training to-do list is Baccarat by Microgaming, as we always wanted to learn the game.
Browsing Casoola Casino is a piece of cake, but players might have some questions from time to time. For anything related to Casoola Casino, you can always refer to the FAQs that are located at the right-hand side of your lobby by clicking the? icon.
Alternatively, you can also speak to the Customer support team on a 24/7 basis. They are available via the following channels:
Email -Drop the team an email to the following email address: [email protected]. You should be getting a reply within a couple of hours.
Phone- Phone support is available if you reach the team by calling +356 27782825. Some international phone charges might apply.
Chat - Launch the chat by clicking the chat icon located at your casino lobby, here you will start a chat with a support agent.
Support is mainly provided in the English language, however at times support is also available in German, Swedish and also Norwegian. Just ask the agent you are chatting with to see if the language you seek is available.
There is no mobile app to talk to you about when discussing Casoola Casino. Having said that, you can still enjoy the thrills of this casino via your tablet and mobile. Simply go to your mobile browser and hit www.casoola.com. Here you can access the casino via your mobile or tablet, you just need an internet connection. UX and loading times are not impacted.
Frequently Asked Questions
With a new casino being launched, you appreciate that players might have some questions. Maybe about payment methods, maybe about Bonuses, maybe something else. You can browse all the T&Cs of the Casoola Casino here: https://www.casoola.com/en-eu/termsandconditions. In the meantime, we have grouped some common questions.
Is Casoola Casino Legit?
Yes, Casoola Casino is both licensed and regulated by the Malta Gaming Authority. The casino was established in 2019 but is owned by Genesis Global Limited, which owns other established brands such as Casino Cruise and Kassu Casino. The site is 100% legit and safe to register and play at.
How long does it take to withdraw money from Casoola Casino?
Your winning funds will reach you at a timescale imposed by your e-wallet of choice. You can either have your funds within 72 hours or if you are a UK resident you would need to wait for between 1- 5 working days to enjoy your withdrawal.